Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
After I placed my order and paid in advance, I was suddenly told that the item was no longer available. Since then I have been fighting to get my money back. Several deadlines were ignored. Order no.: 157995 I can only advise everyone not to order here.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/02/2019
Order placed on February 12, validated the next day. Parcel left on February 20. And now it's February 28, no news, and yet I phoned 3 days ago. "We're going to investigate!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2019
1001 maquettes : ""Super"" but too many problems with the carrier""Mondial Relay"" late packages lost etc.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 26/02/2019
I have been waiting for results for a very long time and they are not serious at all. They don't even answer my ema
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2019
Delivery on time Product conforms to order Good value for money Would recommend
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/02/2019
I had ordered the 1st Spanish electric submarine, Péra, and I received ... a model of an English steam submarine... Admittedly, I could have returned it to you because the order did not correspond to the product received, although the correct references were on the invoice. But being ill and not having all my mobility I didn't have the courage to queue up at the Post Office to return it to you. In fact, for want of anything better to do, I assembled it: it took me 1 hour and that was it. So it was a very disappointing experience. This was the first time I've contacted you, and unfortunately the test was not conclusive, so this will be the last.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 25/02/2019
Products ordered on December 16, 2018 arrived in Rome on February 21, 2019. No further comment.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 25/02/2019
Everything was correct and fast.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2019
I put 4 stars order without problem and delivery to the reception i
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2019
Zvezda's Yak-3 at 148 is magnificent!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/02/2019
Order validated on 302 Order amount withdrawn on our account on 502 Order shipped on 502 (announced delay 3 to 4 days) No news on 902 I send an e-mail to 1001 maquettes no answer so far.... No news to date (it's 2302). This is simply unacceptable! The models were intended to keep my son busy during his school vacations which are coming to an end.... I won't be ordering from this store again, and it's not my fault!
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 23/02/2019
A big rip-off! After I ordered and paid in advance, I was suddenly told that the item was no longer available. Since then I have been fighting to get my money back. Several deadlines were ignored and now my lawyer is active. I can only advise anyone not to order here.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 23/02/2019
Excellent service. The material arrived in a short time perfectly packaged and without damage. I do not rate the delivery 5 stars only because I feel there was little variety in the models sent. However, I believe I will use them again in the future.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2019
A wide range of good products but unfortunately the delivery with worldwide relay went badly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2019
Prices sometimes dissuasive (for me) Stock .. the day of my order Absence of certain references in plane in particular the A20 Havoc 172. And a palette of matches between paint brands would be great, with a truly representative indicator common to all brands.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 22/02/2019
Satisfied with everything.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2019
good order management
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2019
Modial relay delivery a little long (8 days in transit)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2019
Well received the order ... within the time recommended ... superb model in the detail ... I am not disappointed ... and gives desire to repeat an order next time.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/02/2019
Disappointed I ordered a set of rear shock absorbers missing a part in the set.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2019
Conforming items fast delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/02/2019
order on 0902 shipped on 1302 ???? still nothing received to date: scam or not?
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Verified Buyer
Rating: 4 out of 5
following a purchase from 19/02/2019
Very good service
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 19/02/2019
Varied offer with quality and reasonable price
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2019
Compliant products. Serious customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2019
Nothing to say about the processing of the order and its reception. On the other hand, there are no instructions in French ...even though it says on the box that there are some inside. I've e-mailed for the instructions and I'm still waiting.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/02/2019
Delays far too long, prices too high and assistance that doesn't keep its promises. 1st and last experience
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2019
very good very good very b
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2019
top service quality products slightly too long lead times
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/02/2019
Null. No communication. Abherent prices. Non-existent follow-up.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 17/02/2019
Sourced a mode I couldn���t find elseware. Delivery time longer than some but ithadto come from
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 16/02/2019
On 25.01.2019 I ordered the item no. HELL52904 (invoice no. DE146167 order no. 156103). Unfortunately I had to realize that 3 colors were not included (No. 11166 and 209). I complained about this defect by email on 11.02.2019 and have not heard from you to date. You had replied to me that you would take care of this matter immediately. When will I receive my missing colors?
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 16/02/2019
Nefasta experiencia. I placed the order on December 12 and I am still waiting for the refund (two months !!!!!) very good words by email and phone but nothing nothing or product or money. My second step will be to file a complaint for this.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/02/2019
They say you rarely get a second chance to make a good impression. For a first order I'm disappointed. This site is a waste of time. An item is indicated as being in stock and after several days you are told that it is unavailable. Refund made one week after the order date. No commercial gesture. I'll never go there again. I would not recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2019
This time I received all the references ordered, which had not been the case previously.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2019
Fast and accurate delivery
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 15/02/2019
I have had some problems with the shipping. Otherwise I am satisfied.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 14/02/2019
Excellent product for adults children difficulty in complete setup. Delicacy of carts. Can't withstand heavy landing from 50 cm broken trolleys. Cannot contact Fabrica for replacement parts. Need to know how to fly very well and experience.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 14/02/2019
A little delay in the delivery.... everything else ok.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 14/02/2019
The product purchased was as expected with a reasonable delivery time. As a note to improve the cost of transportation that in our case was more than 35% of the value of the product. The variety of products offered is extensive.
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