Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
RAS everything went very well except the reception I received the mail delivery Saturday morning I went in the afternoon to the relay: not received Monday closed I took possession that the
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2018
Very good for my first order, quick and trouble-free. The big advantage is to have messages at each step (preparation send parcel transit etc). I'm satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/11/2018
On an advert on the site I had found a miniature plane which was to be supplied in two copies and no scale was specified on the article. But what a disappointment when I arrived..... first of all there was only one copy in my parcel instead of the two promised and moreover the miniature plane was enormous and looked more like a toy than a miniature. Since then, I've filed a complaint and sent my plane back, and I'm still waiting for an answer for mo
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/11/2018
delay toocolis order three weeks ago still not received
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/11/2018
As I said before, it wasn't specified that the plastic soldiers were supplied
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/11/2018
Ordered merchandise on 10/07/18 Ordered merchandise on 10/07/18. It's now 11/01/18 and I've received nothing.
Translated reviews
Response from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/10/2018
I still haven't received my order but I've been told that I just have to wait. I only ever ordered a model a month ago.
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 30/10/2018
Top quality service. I couldn't find some items that I needed but one e-mail and my questions were answered within a day. Will definitely use this company again.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 30/10/2018
Terrible company Terrible company, overpriced, charged surcharge for paying by paypal. As far as I can see they never dispatched the goods, could not provide a tracking number, and apparently couldn't refund me. I had to open a PayPal dispute to get my money back. So glad I paid the surcharge.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/10/2018
Terrible company Terrible company, overpriced, charged surcharge for paying by paypal. As far as I can see they never dispatched the goods, could not provide a tracking number, and apparently couldn't refund me. I had to open a PayPal dispute to get my money back. So glad I paid the surcharge.
Translated reviews
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 29/10/2018
Good choice of interesting products very good order handling. A couple of notes about the delivery: the cardboard box arrived broken (although nothing was missing) and the courier after buzzing didn't wait for me to come down but left the package in the yard.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2018
for paint orders, it would be simpler to classify the refs. chronologically from 1 to 100xxxx, which would make them easier to find in relation to the model assembly instructions.
Translated reviews
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 26/10/2018
Very little seriousness and no professionalism at all! After placing the order and paying for it I have never received it! It turns out that by internal error they have not found out about the PayPal payment that I have made 14 days before my claim and they did not follow up the order to find out why they have not received the money. It turns out that when I asked for the order (with the reference number given by them) they treated me as if I was trying to cheat them. At the end of a very unproductive online chat I opted for the REFUND option because I will not deal with this company in the near future...or the distant future!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2018
Order placed on Monday afternoon and received on Friday with collisimo 48h so acceptable. Model as described, perfect for a first model.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/10/2018
Shocking company Shocking company, paid £6.52 for postage to be told no tracking or insurance. After over three weeks of waiting they finally decided to cancel my order. If you are ordering from the UK save your time and money and buy from somewhere else.
Translated reviews
Response from 1001hobbies
Dear customer, Apparently your order was not sent we the correct shipper. We apologize for the inconvenience. Your order was refunded on the 24th of October. Best regards, The 1001modelkits Team
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 25/10/2018
Shocking company paid �6.52 for postage to be told no tracking or insurance. After over three weeks of waiting they finally decided to cancel my order. If you are ordering from the UK save your time and money and buy from somewhere else.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 25/10/2018
great service and value
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 25/10/2018
received everything perfectly
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 25/10/2018
great service and value great service and value
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 25/10/2018
Shocking company Shocking company, paid £6.52 for postage to be told no tracking or insurance. After over three weeks of waiting they finally decided to cancel my order. If you are ordering from the UK save your time and money and buy from somewhere else.
Response from 1001hobbies
Dear customer, Apparently you order was not sent we the correct shipper. We apologize for the inconvenience. Your order was refunded on the 24th of October. Best regards, The 1001modelkits Team
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/10/2018
great service and value great service and value
Translated reviews
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 24/10/2018
Well, the package has not arrived yet... so I can not assess more than the delivery time. On the website they give you some deadlines that they miss. Order placed on the 7th of this month and still waiting for it to arrive. Of course if someone needs it for a specific date I recommend that you buy it on Amazon for example because here you have no idea when or how it will arrive... Update: I was invited to wait until the end of the month to write off the order as lost and request a refund. I requested it on November 2nd and on the 20th I still haven't received the money... a real disaster. I really do not go back to comp
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/10/2018
Delivery problem not caused by 1001 maquettes but by Mondial Relay. Following my call, 1001 maquettes immediately sent me a colissimo at no extra cost, which I received very quickly, so I'm satisfied with the handling of my delivery problem.
Translated reviews
V
Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 19/10/2018
Bad. No answer to my questions. Had to wait more than 2 12 weeks for delivery after transfer. Doesn't work at all! Inquiries to 1001 remained unanswered. I won't be ordering here again!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/10/2018
the choice of models is very interesting. fast order processing and delivery. Keep up the good work. Best regards
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/10/2018
Order fulfilled but when there are supply difficulties it would be useful to inform the customer of the delivery times.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2018
Wide selection, fast service and well-protected items. Prices a bit high though: you can find cheaper... I'm still a regular customer
Translated reviews
V
Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 16/10/2018
Unfortunately, the specified delivery dates did not match the actual delivery. After the purchase, a later delivery date was stated in the order confirmation and the actual delivery took place even later than stated in the order confirmation. This was very annoying as it was a birthday present which was therefore not delivered on time!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2018
Fast transaction.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/10/2018
Satisfied with the service and delivery time
Translated reviews
A
Acquirente Verificato
Rating: 2 out of 5
following a purchase from 13/10/2018
But in your opinion what review should I write since I haven't received anything yet !!!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2018
Very good packaging
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2018
I always place my orders by phone: always well understood and well served: nothing more to say.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/10/2018
Hello: This is the first time I've ordered from you and the model I received did not correspond to the model seen on your internet catalog. On the catalog it was a special model for a new mould, whereas the model delivered was a model I'd already seen! The box sent out was nevertheless at a much cheaper price, after a telephone arrangement I reordered it.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2018
very happy
Translated reviews
V
Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 12/10/2018
Absolute disaster. One model canceled before shipping even by phone. is still sent and money is deducted (cheek!!!) now run after the money. The second model (BF109 117-€) completely deletantisch assembled. Motor crooked, controls not adjusted correctly. Conclusion does not fly and is for the ton I never order there again !!! except expensive nothing too good.
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 09/10/2018
Muy mala compre un producto que decía… Muy mala compre un producto que decía entrega entre 4 y 6 días y llevo 1 mes esperando y aún nada sinceramente es muy malo el servicio te dicen una cosa y después que pagas todo es mentira una experiencia muy mala
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/10/2018
Muy mala compre un producto que decía... Muy mala compre un producto que decía entrega entre 4 y 6 días y llevo 1 mes esperando y aún nada sinceramente es muy malo el servicio te dicen una cosa y después que pagas todo es mentira una experiencia muy mala
Translated reviews
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 08/10/2018
You have not sent me what I asked for. On top of that, now there is no sign of a vine
Translated reviews
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 08/10/2018
I was kept neatly informed of the status of my order and the quality of what was offered matched my expectations
Translated reviews
We use cookies for audience measurement and improving user experience.
English 