Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
First experience with 1001maquettes. Easy to use website. Ordering is easy. The order is tracked and the status is known. The material ordered arrived in protective packaging. All in all, the transaction went very smoothly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/10/2018
thanks for everything gp
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/10/2018
I had a problem validating my order. In a few emails the problem was solved and the parcel received on time. I had written a review of a model and I can't find it anymore. I wanted to show a photo of the model I had made... impossible. In short! Service like
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2018
content du cite 1001 maquettes .
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/10/2018
Fast delivery, nothing to say. We tore our fingers off with the glue and also our eyes, not to mention our irritation, despite our angelic patience! It was a gift for my husband that could have become a cause for divorce!!!! They were pallets of small bottles to assemble yourself.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/10/2018
I am still waiting for items to be... I am still waiting for items to be delivered!
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Response from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
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Verified Buyer
Rating: 2 out of 5
following a purchase from 06/10/2018
I am still waiting for items to be… I am still waiting for items to be delivered!
Response from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/10/2018
Ho effettuato l'ordine al 10 di agosto al 5 settembre ancora non avevo alcuna news da parte loro solo un ipotetico stiamo cercando di recuperare presso il nostro fornitore il suo modello. Giudizio negativo al massimo. Ho attivato Paypal per recuperare i miei soldi che grazie a loro ho ricevuto indietr
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2018
Delivery times too long
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/10/2018
Ho effettuato l'ordine al 10 di agosto al 5 settembre ancora non avevo alcuna news da parte loro solo un ipotetico stiamo cercando di recuperare presso il nostro fornitore il suo modello. Giudizio negativo al massimo. Ho attivato Paypal per recuperare i miei soldi che grazie a loro ho ricevuto indietr
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 04/10/2018
On the page indicated ""product in stock delivery in 24 hours "" then when paying I indicated that 7 days in the end it took 15 days to arrive. I will not buy again from
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2018
good delivery times and good merchandise
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/10/2018
Change of address not taken into account on the site. My parcel was therefore lost and returned to sender, despite my numerous emails and calls to the Colissimo service to change my address. After a week on the phone with a 1001 maquettes advisor who assured me that he would send me an order right away, I've been waiting 15 DAYS for my parcel! This is unacceptable! Competitor sites (like OupsModel, for example) will be delighted to help me.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 01/10/2018
I do not rate 5 stars because of the somewhat long shipping time but otherwise it is OK.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/09/2018
good site despite a small problem with an item which was quickly resolved
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Verified Buyer
Rating: 1 out of 5
following a purchase from 30/09/2018
The box came with duplicate parts and was missing a whole section of parts
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/09/2018
Missing section of parts The box came with duplicate parts and was missing a whole section of parts
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Response from 1001hobbies
Good afternoon, We have send you an email about this issue. Best regards, The 1001Modelkits Team
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Verified Buyer
Rating: 1 out of 5
following a purchase from 30/09/2018
Missing section of parts The box came with duplicate parts and was missing a whole section of parts
Response from 1001hobbies
Good afternoon, We have send you an email about this issue. Best regards, The 1001Modelkits Team
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 29/09/2018
Parts set for the Titanic model 1:400 too inaccurate and overpriced! No response to any changes or price reduction or exchange. I cannot recommend this to anyone. I'm really annoyed and just feel wasted!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2018
I've been looking for this model for a while now and the delivery time is right on schedule.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2018
A delivery error. My interlocutor was very understanding. However, my case was not followed up and I had to contact the company again for my case to be processed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/09/2018
Fast delivery as ordered. Good day
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Verified Buyer
Rating: 1 out of 5
following a purchase from 25/09/2018
Very pleasant shopping experience. Fast turnaround time for shipping. Product arrived as advertised. Thanks!
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 25/09/2018
Wide choice on products to buy. Very good service and on time. I highly recommend it
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 25/09/2018
Always fast and on time. A little exaggerated in the size of the packaging forcing pickup at the post office
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/09/2018
No problem goods delivered on time
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Verified Buyer
Rating: 1 out of 5
following a purchase from 24/09/2018
I ordered enamel paint for my son and I ordered an item from China. My order from China arrived but I still haven't received my item from 1001 model kit. I phoned the customer service team who basically didn't care and were very rude. I will not be purchasing from them again due to me having to go out and purchase the items again for my son to finish his college project. In short poor service rude customer service and a dont care attitude. Customer service at its worst May I also add that it states a delivered from date and not a delivered by date on your website which states at the moment delivered from 26/09/18 so reply is untrue
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Verified Buyer
Rating: 1 out of 5
following a purchase from 24/09/2018
Slow and poor service I ordered enamel paint for my son and I ordered an item from China. My order from China arrived but I still haven't received my item from 1001 model kit. I phoned the customer service team who basically didn't care and were very rude. I will not be purchasing from them again due to me having to go out and purchase the items again for my son to finish his college project. In short poor service, rude customer service and a dont care attitude. Customer service at its worst May I also add that it states a delivered from date and not a delivered by date on your website which states at the moment delivered from 26/09/18 so reply is untrue
Response from 1001hobbies
Dear customer, Thank you for your feedback. The estimated arrival time of your package has been confirmed when you ordered the product for the 26th of September. So we expect that your order will be delivered this week. Please do not hesitate to contact us when you have any question. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/09/2018
Slow and poor service I ordered enamel paint for my son and I ordered an item from China. My order from China arrived but I still haven't received my item from 1001 model kit. I phoned the customer service team who basically didn't care and were very rude. I will not be purchasing from them again due to me having to go out and purchase the items again for my son to finish his college project. In short poor service, rude customer service and a dont care attitude. Customer service at its worst May I also add that it states a delivered from date and not a delivered by date on your website which states at the moment delivered from 26/09/18 so reply is untrue
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Response from 1001hobbies
Dear customer, Thank you for your feedback. The estimated arrival time of your package has been confirmed when you ordered the product for the 26th of September. So we expect that your order will be delivered this week. Please do not hesitate to contact us when you have any question. Best regards, The 1001Modelkits Team
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 24/09/2018
I bought the Airfix A01005 kit thinking after seeing the pictures on the site that I would receive the 2011 kit by buying the relevant colors accordingly. However, I received the most recent kit which therefore requires other colors.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 23/09/2018
Excellent items. Too bad not to find in the catalog model propeller planes such as Macchi Mc 416 Piaggio P.148 Fiat G.59 SIAI S.240 aircraft certainly no longer operational but which I would have liked in my collection. Considering QualityPrice the cost is perhaps a tad exaggerated.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/09/2018
Package arrived empty!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/09/2018
very low
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 22/09/2018
** stars because I did not receive any information that what I ordered was not in stock or available at the time of ordering. Only when I asked did I receive an email. It was another week until delivery. Delivery without outer packaging only wrapped in black foil although it was three puzzles. Fortunately arrived here without damage. All in all, not satisfactory.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 21/09/2018
The model came save and sound. And ordering the item was easy to order.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/09/2018
Very bad service from this company Very bad service from this company - Lucky I paid with PayPal and got a full refund. Items never arrived - Waited over two weeks then contacted them - Was told not to worry that the items would arrive.....Still nothing after a month. Called again and was told would take a long time for refund, so told them I would go direct to PayPal.....Sounds as if they do not care.....Will not use again - Found another company Emodels of Stoke On Trent who sent what I required at a better price and within 48 hours.......
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/09/2018
Hello Many e-mails for nothing no delivery despite a cash payment by Paypal with fees. I am still waiting to receive my order. Sorry, orders placed in Europe or all over the world are honored. France, a country of criminals against humanity, condemned several times by the International Criminal Court, no longer shines in my eyes. A simple order that doesn't arrive, so what about the rest? That's another debate. With all due respect. M
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/09/2018
Not serious at all
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Verified Buyer
Rating: 4 out of 5
following a purchase from 21/09/2018
The model came save and sound The model came save and sound. And ordering the item was easy to order.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 21/09/2018
Very bad service from this company Very bad service from this company - Lucky I paid with PayPal and got a full refund. Items never arrived - Waited over two weeks then contacted them - Was told not to worry that the items would arrive.....Still nothing after a month. Called again and was told would take a long time for refund, so told them I would go direct to PayPal.....Sounds as if they do not care.....Will not use again - Found another company Emodels of Stoke On Trent who sent what I required at a better price and within 48 hours.......
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