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Rating: 4 out of 5
Too slow
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 281 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1, 2 and 4 stars
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Rating: 4 out of 5
nothing to report
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A
Rating: 4 out of 5
Good service and good listening to my expectations
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A
Rating: 1 out of 5
product was damaged and unusable product was damaged and unusable
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Response from 1001hobbies
Dear customer, Please send us some pictures of the item you received so we can help you: [email protected] We apologize for the inconvenience. Best regards, Customer service 1001modelkits
V
Rating: 1 out of 5
product was damaged and unusable product was damaged and unusable
Response from 1001hobbies
Dear customer, Please send us some pictures of the item you received so we can help you: [email protected] We apologize for the inconvenience. Best regards, Customer service 1001modelkits
A
Rating: 4 out of 5
I needed parts for a diorama I needed parts for a diorama, and 1001 Marquettes had the bits I needed. No problems with the website but unfortunately some of the parts were out of stock and I had to wait a week and a bit before they arrived. Once sent, they arrived promptly in a jiffy bag which meant that the two boxes of bits were a little crushed. No damage to the contents though. Thanks, I couldn't have completed my project without them!
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Rating: 4 out of 5
I needed parts for a diorama I needed parts for a diorama, and 1001 Marquettes had the bits I needed. No problems with the website but unfortunately some of the parts were out of stock and I had to wait a week and a bit before they arrived. Once sent, they arrived promptly in a jiffy bag which meant that the two boxes of bits were a little crushed. No damage to the contents though. Thanks, I couldn't have completed my project without them!
A
Rating: 4 out of 5
very satisfactory
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Rating: 2 out of 5
My order was missing an item. I intervened by wire to claim this article. I am now waiting for it to be delivered free of charge of course.
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A
Rating: 1 out of 5
Over priced Over priced, shipping toke too long.
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Response from 1001hobbies
Dear customer, Your order was sent on the 12/04/18, 5 working day after you placed your order, and delivered on the 18/04/18. This delay corresponds to the information on our website. Please note we ship from France. Best regards, Customer service 1001modelkits
V
Rating: 1 out of 5
Over priced Over priced, shipping toke too long.
Response from 1001hobbies
Dear customer, Your order was sent on the 12/04/18, 5 working day after you placed your order, and delivered on the 18/04/18. This delay corresponds to the information on our website. Please note we ship from France. Best regards, Customer service 1001modelkits
V
Rating: 4 out of 5
Over priced shipping toke too long.
V
Rating: 1 out of 5
The model was VERY reasonably priced and arrived here sooner than I expected. I wouldn't hesitate to order from them again -- in fact once I finish this kit I probably WILL order another kit from them!
A
Rating: 4 out of 5
fast and correct delivery
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C
Rating: 1 out of 5
Month and a half and still have not received the order. You contact customer service and they ignore it and pass the buck to the shipping company. I have been using it for a long time and I am very happy with it.
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A
Rating: 1 out of 5
Ordering 129009 made on 24032018 and here we are still waiting! I don't know what happened but after one month I wish to ask for return! And who knows how long you have to wait for the return as well?
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A
Rating: 4 out of 5
as ordered but a little long
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A
Rating: 4 out of 5
Very good sit
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C
Rating: 4 out of 5
correct timesthe box a little deterioratedthe interior in perfect condition
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V
Rating: 4 out of 5
The products arrived quickly and were in good condtion however the products arrived in a battered jiffy envelope. I wouldn't mind this if the shipping was free however it was an extra �5.99 on top of the order cost. For that sort of money you would expect a bit more protection. At least the products arrived in one piece.
A
Rating: 2 out of 5
The prices are very expensive and the shipping costs also expensive. I cannot be told to pay almost 15€ to ship a single item is as an answer I am told that it is the cost of the courier and if instead you spend almost 40€ the courier charges themselves are reduced almost by half. Inconsistency at its best
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A
Rating: 1 out of 5
Payment error shipping delay customer service very l
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Rating: 1 out of 5
Nooit Meer ....shi.... Voor de eerste maal een bestelling gedaan op 04/04/2018 . Na een 8 dagen mailtje verzonden met de vraag waar mijn bestelling was. Bestelling was niet voorradig was het antwoord???? waarom dit dan aanbieden ???? Op 13/04/2018 naar mondialrelay. Zonder verwittiging beslissen ze totaal zelf om leveringsadres te wijzigen. We zijn nu 19/04/2018 eindelijk bevestiging van levering??? Totaal onaanvaardbaar. Nooit nog iets bestellen. 0/10
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Rating: 1 out of 5
Nooit Meer ....shi.... Voor de eerste maal een bestelling gedaan op 04/04/2018 . Na een 8 dagen mailtje verzonden met de vraag waar mijn bestelling was. Bestelling was niet voorradig was het antwoord???? waarom dit dan aanbieden ???? Op 13/04/2018 naar mondialrelay . Zonder verwittiging beslissen ze totaal zelf om leveringsadres te wijzigen. We zijn nu 19/04/2018 eindelijk bevestiging van levering??? Totaal onaanvaardbaar. Nooit nog iets bestellen. 0/10
A
Rating: 4 out of 5
A small problem with the order which was not in totality but quickly solved.
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Rating: 4 out of 5
On the whole, everything is good except for one drawback, which is the delivery time. My parcel was picked up on Thursday but only arrived at the relay point on Wednesday afternoon.
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A
Rating: 4 out of 5
Good site good service
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Rating: 4 out of 5
Ordered large number of paints as price... Ordered large number of paints as price was competitive. Shipping was a bit slow and no tracking details were sent so I could not check delivery status. Paints arrived as ordered if a little late, no issue with paint quality so far and order fully filled. Would be happy to use again but only where I see price advantage.
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A
Rating: 4 out of 5
I put 4 stars because the deadlines are not always met but it is not 1001 maquettes responsible for delivery I think
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V
Rating: 4 out of 5
Ordered large number of paints as price… Ordered large number of paints as price was competitive. Shipping was a bit slow and no tracking details were sent so I could not check delivery status. Paints arrived as ordered if a little late, no issue with paint quality so far and order fully filled. Would be happy to use again but only where I see price advantage.
V
Rating: 2 out of 5
There are a good range of kits. I went through the order process but an error occurred with validation of payment. I then had an on-line chat which was very good but didn't solve the issue. His suggestion was to create an account and try again. I did this successfully. I was then pestered with text messages about my original unvalidated order as there was no correlation between the guest order and account holder order. I was also informed I would receive a tracking number but this also never happened. The kits arrived after 1 week.
A
Rating: 4 out of 5
All the items I needed were available ultra-fast shipping excellent tracking of shipment but it's a shame that shipping is done in a simple bubble envelope especially when it contains pots of paint in v
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Rating: 2 out of 5
I placed an order for a rafale C model at 200euros and it arrived in parts. I'm really disappointed, so I'd like to request a return and a refund.
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A
Rating: 4 out of 5
everything is perfect except the poster""... Bof great site and more orders will follow. Thanks
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V
Rating: 1 out of 5
Delivery has not yet arrived after 4 weeks.
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C
Rating: 1 out of 5
Very poorly organized. I send the address of the post office and the transport company tells me that I have to pick it up about 50 km from my home. After several telephone negotiations on my part, they brought it three days later. And when I opened the package I was amazed. The model airplane does not comply with the scale they advertise. It was a scam. The first and the
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A
Rating: 4 out of 5
Fast service at competitive prices
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A
Rating: 1 out of 5
Very disappointed package folded envelope for photo cut not terrible
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V
Rating: 4 out of 5
DeliveryPerformance good. Without further evaluation.
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A
Rating: 4 out of 5
Package conforms to the order delivery time a little long I am satisfied with my order
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