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Rating: 2 out of 5
delivery time too long grasse a mondial relai
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 277 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1, 2 and 4 stars
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Rating: 4 out of 5
I am very satisfied with the follow-up of my order as well as the taking into account of the requests made in supplement of my share. on the other hand why the order cannot be delivered directly to my address. Could you please indicate the paint colors to be ordered for the models purchased? Good luck and see you soon for a new order!
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Rating: 4 out of 5
Received all my order. Too bad I received 3 identical posters but not the one I wanted. Bra
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Rating: 4 out of 5
I am satisfied with the delivery in time and the staff is attentive to problems encountered during setbacks or loss of c
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C
Rating: 4 out of 5
It is very good and very complete. The measures are as stated in the box
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Rating: 1 out of 5
I filed a complaint against them. Do not buy from them they have taken the first day of my order and still no package at the time of today. No refund in sight they do not even respond. Be really careful with this scam. I don't recommend them to anyone.
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Rating: 4 out of 5
Good store, fast delivery, nothing to complain about.
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Rating: 2 out of 5
a comis waiting for 3 weeks with no convincing answer
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V
Rating: 4 out of 5
Delivery time could be shorter. Otherwise everything OK!!!
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Rating: 1 out of 5
DISAPPOINTED!""ordered a white and blue Mustang...it arrived...red and white!!!! Return to""sender and reship ...the car arrivedandjrs red and white!!!! Apparently this company has a problem with colors.....I never recommend their site! Car returned and refunded
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Rating: 2 out of 5
Consideration and delivery time far too long
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Rating: 1 out of 5
Very very disappointed !!!! order placed on 26122017 received only on 13012017 it was a gift for New Year's Day !!!! for the reason of a reference lacks supplier !!!! on the other hand blue card cashed immediately !!!!! and not even a gesture
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Rating: 4 out of 5
Well conformed and well delivered
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Rating: 4 out of 5
A very well designed site with a wide choice of models... No ordering problems despite the holiday season. A recommendation
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V
Rating: 1 out of 5
I placed my order on 07/01/2018 and it has not yet arrived. I got an email saying it had been processed but when I check the website it says ""still processing"". Their phone number says open 9-5 weekdays but I've now tried 5 times and the UK number says its closed and then a couple of times the same number has gone through to French answer machine. I've left voicemail and emailed with no response and the web chat function on the website does not appear. I've found no way of contacting them all I want is to know what the problem is and when my order will arrive!
V
Rating: 2 out of 5
I placed my order on 07/01/2018 I placed my order on 07/01/2018, and it has not yet arrived. I got an email saying it had been processed, but when I check the website it says ""still processing"". Their phone number says open 9-5 weekdays, but I've now tried 5 times, and the UK number says its closed, and then a couple of times the same number has gone through to French answer machine. I've left voicemail and emailed with no response, and the web chat function on the website does not appear. I've found no way of contacting them, all I want is to know what the problem is and when my order will arrive!
Response from 1001hobbies
Dear customer, Your order was sent on the 18/01/18, 8 working days after you placed your order, and delivered on the 24/01/18. We apologize for the delay. Best regards, The 1001Modelkits Team
A
Rating: 2 out of 5
A boat model ordered was finally unavailable, but I wasn't warned. So the model was changed. An accessory kit sent incomplete then completed 8 days later. Finally, an order placed on December 10 was settled on January 12, after several exchanges by e-mail and several phone calls on my part. Nevertheless, a commercial gesture was noted: delivery of qq products in addition to my initial order. A 1st purchasing experience that did not disappoint me.
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Rating: 2 out of 5
I placed my order on 07/01/2018 I placed my order on 07/01/2018, and it has not yet arrived. I got an email saying it had been processed, but when I check the website it says ""still processing"". Their phone number says open 9-5 weekdays, but I've now tried 5 times, and the UK number says its closed, and then a couple of times the same number has gone through to French answer machine. I've left voicemail and emailed with no response, and the web chat function on the website does not appear. I've found no way of contacting them, all I want is to know what the problem is and when my order will arrive!
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Response from 1001hobbies
Dear customer, Your order was sent on the 18/01/18, 8 working days after you placed your order, and delivered on the 24/01/18. We apologize for the delay. Best regards, The 1001Modelkits Team
A
Rating: 2 out of 5
receiving a model with only the instructions and decals but without the assembly parts is very disappointing.
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C
Rating: 4 out of 5
EVERYTHING PERFECT
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Rating: 4 out of 5
delivery time too long
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Rating: 4 out of 5
Very good material delivery time correct I am not on paint easy to install model good finiti
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Rating: 4 out of 5
Arrived in good condition. Sea
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Rating: 4 out of 5
Not very fast for the expedition The lamentable post the parcel to was opened However it did not miss anything paintings does not interest per
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Rating: 4 out of 5
fast shipping. good order processing. product protection could be improved but my order was not fragile.
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Rating: 4 out of 5
Satisfied with the service: the material arrived in excellent condition and the delivery time considering the Christmas season was sufficient
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Rating: 4 out of 5
prefer a complete kit with paint.glue.tools
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V
Rating: 1 out of 5
Delivery times too long and far too expensive compared to other sites!!!
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C
Rating: 4 out of 5
Very good products and service, but very expensive shipping.
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Rating: 4 out of 5
More than satisfactory assortment and fairly fast order processing.
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Rating: 4 out of 5
Neat packaging but delivery a little slow
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Rating: 4 out of 5
Good sales site, good choice, correct prices ... fast, problem-free delivery. Delivery charges are not ''fair'' the first rate corresponds to a relay point at home is more expensive
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Rating: 4 out of 5
Delivery very well followed and a correct deadline. I will go through you again next time.
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Rating: 1 out of 5
still nothing received in spite of the mail of reception the 27 122017 that the parcel was with the relay what is false I contacted the point relay again they do not have the c
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V
Rating: 4 out of 5
I'm very satisfied with the service received although the price is expensive compared to other modeling websites.
C
Rating: 1 out of 5
I bought a model which I asked to be gift wrapped and I was charged for it and it arrived without the gift wrapping. I sent several emails without response and I was not refunded the amount overcharged.
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V
Rating: 1 out of 5
Good trusted seller. Fast pre Christmas delivery and good product. Recommend using for your modelling projects
A
Rating: 4 out of 5
Fast delivery on request, a guarantee of series production
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Rating: 1 out of 5
Good evening and best wishes to all... I have been ordering here for some time now and have never had any major problems. Unfortunately, I don't have a good opinion of this last delivery, which was a ghost delivery.100 e lost to date ..so I'm not at all happy to have to prove that today ...Anyway!! Deçu de la réaction un peu legere du préstataire je commande autrement maintenant..Donc amerère pour cette fois et pour le poment je m'abstiend de recommander autre chose... Voila. Have a nice evening Ã
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Rating: 4 out of 5
the models are in conformity with the orders arrive with a little delay but always and according to our order I advise you this site
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