Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Good communication on order status with ... Good communication on order status with prompt delivery.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/12/2017
placed an order November 20th placed an order November 20th. Goods in stock, but I have yet to receive them, today is December 10th. My payment when through right away as order was confirmed. email saying order confirmation & processed & preparation on dec 30th. Still nothing, I used order number to check for it, and was informed no order has been placed. Still waiting!!!
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Response from 1001hobbies
Dear customer, According to the tracking your order has been delivered to reception on the 8th of December. Please check with your neighbor or janitor. Best regards, The 1001Modekits Team
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 09/12/2017
As of today I have not received my order nor do I have any news of when I will receive it. I received an email on December 1st telling me that the order was being delivered. Today is the 9th and I have not received my order.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/12/2017
2nd delivery expected on 91217 nothing on the horizoni.e. 4 to 6 days order the 30112017 disappointment sÃ
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2017
Fast serious I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2017
Wide choice fast delivery a very good site I will return
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 09/12/2017
They don't respect delivery they say 34days but a month passes I don't buy anything in this site anymore
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2017
1 display prices in ttc. 2 why not a loyalty system
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/12/2017
Given the price, the sails could have been made of fabric instead of paper. What's more, the 10-day delivery time...
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 08/12/2017
Processing was good Response to delivery status came promptly. Unfortunately very long delivery time. For the next time you know that and can prepare for it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2017
Nothing to say in particular. Ordering was simple and delivery fast. I'm just wondering about the label stuck on the original one of the small pots of special model paint I ordered.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2017
Order conforms to the description, shipping time may be a little long given the high price of éxped
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/12/2017
very good site with promotions to follow regularly dispatch on time for my order a JEEP Willys Dragon 16 . RAS on the other hand I was able to realize that the price was very overvalued with 221 euros whereas in basic price it is with 150 euros on other sites to see less expensive with promotion how can one justify such a p
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 05/12/2017
Slightly long shipping time otherwise everything is fine.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/12/2017
I received everything as ordered but it took a little bit longer than I expected but b
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2017
delivered on time nickel ... only downside no invoice inside the package so forced to search my initial cmde to check the cont
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2017
the model that i ordered with you was delivered on time unfortunately i was not satisfied with it i returned it to you as planned after having informed you by telephone and you understood me well i notified you by letter enclosed with the parcel that i would like in exchange an advance to order another article i intend in spite of this incident to remain a customer with you thank you for your understanding nicolas herve
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Verified Buyer
Rating: 4 out of 5
following a purchase from 04/12/2017
I am very satisfied with the product I … I am very satisfied with the product I orderred. My only concern was the delivery time, taking a little longer than what I had anticipated. But overall I am very satisfied with 1001 models and will buy from them again.
Response from 1001hobbies
Dear customer, Thank you for your comment, we are curently looking for quicker shipping methods to improve our service. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2017
I am very satisfied with the product I ... I am very satisfied with the product I ordered. My only concern was the delivery time, taking a little longer than what I had anticipated. But overall I am very satisfied with 1001 models and will buy from them again.
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Response from 1001hobbies
Dear customer, Thank you for your comment, we are curently looking for quicker shipping methods to improve our service. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2017
fast ordering and delivery
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Verified Buyer
Rating: 1 out of 5
following a purchase from 02/12/2017
don't bother I have closed my account don't bother I have closed my account, i will not be returning
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2017
The price of your models is a bit high for online sales.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/12/2017
don't bother I have closed my account don't bother I have closed my account, i will not be returning
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2017
I am very satisfied with my order
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 01/12/2017
SATISFIED WITH THE PURCHASE
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Verified Buyer
Rating: 4 out of 5
following a purchase from 01/12/2017
Jolly good, but be prepared for a bit of a wait for delivery. After I'd ordered from 1001 (due to the very competitive price) I read the Trust Pilot reviews which made me wonder if I'd done the right thing. However, although the model car was delivered with all the speed of a glacier - 11 days, in these days when we're used to instant gratification - and after four emails (one duplicated) letting me know they were dealing with my order and had posted it about five days after receiving it, everything was OK despite the contents rattling inside the outer packaging box. (A little more scrunched up paper next time chaps!). Thus, all good, but be prepared to be patient while waiting for your order to be delivered
Response from 1001hobbies
Dear customer, Thank you for your comment, we are curently looking for quicker shipping methods to improve our service. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2017
Nothing to complain about so far. One comment though, please stop this annoying reminder"" validate your order"". Thank you in advance. Paul Coche
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2017
Jolly good, but be prepared for a bit of a wait for delivery. After I'd ordered from 1001 (due to the very competitive price) I read the Trust Pilot reviews which made me wonder if I'd done the right thing. However, although the model car was delivered with all the speed of a glacier - 11 days, in these days when we're used to instant gratification - and after four emails (one duplicated) letting me know they were dealing with my order and had posted it about five days after receiving it, everything was OK despite the contents rattling inside the outer packaging box. (A little more scrunched up paper next time chaps!). Thus, all good, but be prepared to be patient while waiting for your order to be delivered
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Response from 1001hobbies
Dear customer, Thank you for your comment, we are curently looking for quicker shipping methods to improve our service. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2017
High rates compared to other equivalent sites. Good service and choice l
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/11/2017
Supply lead times too long...when the product is not in stock, the customer has no information and waits for his order. I don't think it's up to the customer to follow up, but up to you 1001 Maquettes to keep him informed of new deliveries.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 30/11/2017
Goods (2 weeks) have not yet arrived. There is no response to inquiries
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 29/11/2017
Purchased on 10/16/17 Super Mario Bros. Puzzle Ground Pound Available delivery 2-4days. Called 1 week around Delivery within a week sorry. Bad German French accent.2 weeks around called delivery within a week sorry. so it went on for 6 weeks. Parcel came from France via the Netherlands. I only received false tracking numbers and none for DHL. The same gentleman with the French accent was always difficult to understand, not least because of his loudness. alternative numbers or employees were not available. He was quiet and relatively friendly but not much help. Constantly saying ""delivery will definitely come within a week"" in the hope that it will be right at some point doesn't help. luckily we had bought other birthday presents elsewhere. Even the Chinese would have been quicker and for half the money. Juice store never again!!!!!
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 29/11/2017
Delivery time is completely unacceptable. Packaging looks used.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 29/11/2017
Customer service team Order Customer service team Order: 116445 Placed on 11/13/2017 05:06:45, Ordered goods: CC030-2 Pince Cravate / Tie Clip : Mig 29 Fulcrum, Shipping Carrier: DHL Shipped within 4-6 days 19,99, Total paid: $45.18. Delivered 11/28/2017 13:33 Pince Cravate / Tie Clip : Bell 206 Jetranger. How do we solve this problem ???
Response from 1001hobbies
Dear customer, If you did not receive the right item, please send us some pictures by email so we can solve the issue: [email protected] We apologize for the inconvenience. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2017
Excellent choice, but perhaps a few automotive models are missing, such as some Volvo 240 740 760 850 940 Berton... Some finer grit sandpaper 6000 8000 12000... Otherwise very good site! Kind regards CALLENS B
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2017
Huge choice. But expensive models and long delivery times.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/11/2017
Customer service team Order Customer service team Order: 116445 Placed on 11/13/2017 05:06:45, Ordered goods: CC030-2 Pince Cravate / Tie Clip : Mig 29 Fulcrum, Shipping Carrier: DHL Shipped within 4-6 days 19,99, Total paid: $45.18. Delivered 11/28/2017 13:33 Pince Cravate / Tie Clip : Bell 206 Jetranger. How do we solve this problem ???
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Response from 1001hobbies
Dear customer, If you did not receive the right item, please send us some pictures by email so we can solve the issue: [email protected] We apologize for the inconvenience. Best regards, The 1001Modelkits Team
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 28/11/2017
Unbelievable. Parcel has not arrived yet. Disaster. Not to be recommended.
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 25/11/2017
Large and extensive range but unfortunately.... I had to wait almost a month for a letter (1 decal sheet). What's more, it didn't come in the form of a letter but in a parcel which I also had to collect from the post office. I have already mentioned the long delivery times several times. Regardless, this criticism is ignored. The delivery service is simply unprofessional.
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