Customer reviews of 1001hobbies

115481 Placed on 11/01/2017 20:04:50 115481 Placed on 11/01/2017 20:04:50 As of this writing I am still waiting for this order to arrive. I realize 1001 Modelkits has no control of the postal system so technically I cannot hold them at fault for this large delay. However, after seeing many complaints about orders not being received at all or seriously delayed I would expect that 1001 Modelkits would make other arrangements to insure the best possible customer service. I believe most customers would pay an extra fee for some trackable shipping service that would hopefully avoid these types of situations. Postscript...the order arrived the afternoon that I posted this review. Thanks!

115481 Placed on 11/01/2017 20:04:50 115481 Placed on 11/01/2017 20:04:50 As of this writing I am still waiting for this order to arrive. I realize 1001 Modelkits has no control of the postal system so technically I cannot hold them at fault for this large delay. However, after seeing many complaints about orders not being received at all or seriously delayed I would expect that 1001 Modelkits would make other arrangements to insure the best possible customer service. I believe most customers would pay an extra fee for some trackable shipping service that would hopefully avoid these types of situations. Postscript...the order arrived the afternoon that I posted this review. Thanks!!

Ordered received on time but the quality and size of the model is a joke ... molded plastic I'm sure to find the same thing for 1 € on eBay ... while here itâ€?s a joke.

Hello The delivery is fast The packaging is good although the outer box is a bit large However the number of emails sent is too importa

For an order placed on November 6, I'm still waiting for delivery for equipment supposedly in sto

doesn't respond quickly to emails to improve models a bit expensive compared to others

Order arrived on time

correct delivery time nice after-sales contact

Never Again Never Again Dispatching and shipping takes far too long. I ordered 5 weeks ago and still have got nothing. No reaction when complaining by mail. Horrible prices: Most of the items are nearly priced double compared to competitors like Hannants. Not acceptable. I only ordered because I found this special kit anywhere else.

Easy to find what I needed and great … Easy to find what I needed and great selection.

Never Again Never Again Dispatching and shipping takes far too long. I ordered 5 weeks ago and still have got nothing. No reaction when complaining by mail. Horrible prices: Most of the items are nearly priced double compared to competitors like Hannants. Not acceptable. I only ordered because I found this special kit anywhere else.

Good order processing. However, packaging needs improvement. Carton damaged and tape missing.

Easy to find what I needed and great ... Easy to find what I needed and great selection.

Great site for quick ordering.large selection available.fast delivery times.not to mention that we let you know if your order has a slight delay.

Good site no hassle ordering everything is fine not

delivery times too long 1 week for an order that requires 2 days according to 1001 maquette

Fast delivery, well-protected products as described. Thank you 1001maquettes

I don't understand why you use colissimmo for 8 pinceaus, with all the costs that this entails, when using a bubble envelope would have been more economical.

many items not available. delivery after 16 days not even a shadow. immediate discharge from credit card. poor or nonexistent item description. very bad experience!

I’ve placed an order and it has been 10 days and still delivery I’ve placed an order and it has been 10days now and I have not received my products and yet my credit card has been charged. I’ve contacted the web site with no resolution or reason as to why I have not received my products ordered.

I've placed an order and it has been 10 days and still delivery I've placed an order and it has been 10days now and I have not received my products and yet my credit card has been charged. I've contacted the web site with no resolution or reason as to why I have not received my products ordered.

Ordering and delivery: no problem at all. All that remains is to assemble the model to see if it's the right material. NB: not all paints are oven-baked

very bad experience with this site. stock not updated. paint order placed with them with stock available listed on the site. but two weeks later i have to call them to be told that my order is not going to be shipped because of 3 references that are on order... no initiative on their part (delayed shipment, commercial gesture...) I wouldn't recommend them

Excellent selection and speedy … Excellent selection and speedy delivery-even trans-Atlantic. Sometimes a bit pricey, other times prices better than local shops.

every model builder has his own scale meng and ICM:135=150 hobby boss really 13

Excellent selection and speedy ... Excellent selection and speedy delivery-even trans-Atlantic. Sometimes a bit pricey, other times prices better than local shops.

very good a little long for delivery when in a hurry but good value for money

Point relais pas sérieu

everything is ok!

Please spare me such mails I don't want to have anything more to do with this miserly company. Lousy business dealings I bought a model the first package without content but customs costs the second package with content but again customs costs. Who will reimburse me - because of this company - for my first customs costs?

I received my order on time, but I received an acrylic pot instead of enamel on a single cast.

I've bought. You delivered. What more do you want to know

The lid of a Tamiya paint can was broken in transit. 1001 maquettes exchanged it for me straight away.

After 2 months(!) still didnt receive ... After 2 months(!) still didnt receive anything. Sended several emails to ask for information about my order. First got response ""you should receive your product soon"". After asking again a week later, for the first time somebody would check if the shipment might have been lost (?!?!?!?) Again a week later still no info at all. By far the worst onlineshop I ever encountered. I feel like they stole my money

After 2 months(!) still didnt receive … After 2 months(!) still didnt receive anything. Sended several emails to ask for information about my order. First got response ""you should receive your product soon"". After asking again a week later, for the first time somebody would check if the shipment might have been lost (?!?!?!?) Again a week later still no info at all. By far the worst onlineshop I ever encountered. I feel like they stole my money

Delivery a little late

Quick in delivery and efficient.

Very long delivery time.

All perfect thank you

This is the first time I have purchased … This is the first time I have purchased from this company after I had ordered my goods I looked at some of the less favourable reviews about delivery and the wrong goods being sent As the time went on I got nervous about my goods turning up and sent them a stiff email then the next day my goods turned up well packaged and as ordered it took a week from start to finish that for me is to long especially as all the kits I ordered were tagged as shipped in 24 hours in stock so I might use them in future if they have a kit I can't find at my usual model dealers on line but at least these companies you order one day and you get it the next but as I say the goods did arive in the end.