Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1, 2 and 4 stars

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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/04/2017
I did not receive the Humbrol 34 white paint but some kind of unacceptable counterfeit!!!! 2 stars and I'm generous and not rewarded for the diligent customer I am
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/04/2017
bsr deçu car j'ai commander en sachant que je pouvais être livré sous 24h l'anniversaire etait le samedi helas helas helas j'ai reçu le colis que ce matin d'ou ma decept
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 09/04/2017
very long delivery times.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/04/2017
I am very disappointed because the delivery date has passed and I still haven't received anything. The amount of the article was deducted without any problem, so I don't know what to think of it.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/04/2017
Apparently a serious site, but only 2 stars.... as order in progress still undelivered. (Delivery scheduled between 4 and 6 av
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Verified Buyer
Rating: 1 out of 5
following a purchase from 08/04/2017
Slow delivery time. Ordered a simple single sheet of decals. Don't know why it takes almost three weeks for delivery.
Response from 1001hobbies
Dear customer, Your order was sent on the 30/03/17, 24 hours after you placed your order, and delivered on the 07/04/16. This one week delay corresponds to the information on our website for the shipping method you chose. Best regards, Customer service 1001modelkits
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/04/2017
Slow delivery time. Ordered a simple single sheet of decals. Don't know why it takes almost three weeks for delivery.
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Response from 1001hobbies
Dear customer, Your order was sent on the 30/03/17, 24 hours after you placed your order, and delivered on the 07/04/16. This one week delay corresponds to the information on our website for the shipping method you chose. Best regards, Customer service 1001modelkits
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2017
order conforms delivery a little long - 12 d-.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2017
as always, no particular problem with each order. keep up the good work.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 05/04/2017
Material theoretically shipped on March 21, 2017 as of today April 05, 2017 not yet arrived. Made request for information via e mail of where the order is to date after a week no one has responded. I find the behavior unfair I do not think there will be new orders from us in the future. In fact situation I consider very dangerous untrustworthy. This attitude is a loss of trust you know when you pay but you do not know if you receive the goods. Situation not new but relapsed on another order that fortunately then arrived after several weeks. I suggest that if shipping is Vs weak point maybe it is better to change method while for email communication nothing before and nothing now. I feel sorry for you would have potential.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2017
no worries, as per my order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2017
very good exchange
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2017
no problem receiving parcel delivered on time and in good condition jack vanp
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2017
order processed without any problems packaging very correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/04/2017
No problem except for the gift box: very poor packaging fai I removed it
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 03/04/2017
Shipping a little slow otherwise perfect
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Verified Buyer
Rating: 1 out of 5
following a purchase from 02/04/2017
our order was the 19 march but still … our order was the 19 march but still have not recieved the product has it got lost was not given a tracking number so thought it had not been dispachted where is my parcel
Response from 1001hobbies
Dear customer, Apparently the shipment was lost unfortunately, we will prepare a new order to send you the products again as soon as possible. We apologize for the inconvenience. Best regards, Customer service 1001modelkits
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/04/2017
our order was the 19 march but still ... our order was the 19 march but still have not recieved the product has it got lost was not given a tracking number so thought it had not been dispatched where is my parcel
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Response from 1001hobbies
Dear customer, Apparently the shipment was lost unfortunately, we will prepare a new order to send you the products again as soon as possible. We apologize for the inconvenience. Best regards, Customer service 1001modelkits
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2017
On-time delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/04/2017
Parcel not in conformity with my acha
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 02/04/2017
The model that I ordered in 1001maquetas I could find it in other web sites choose that one because they offered a. Service 2448 hours received the order. Service that by the way they are charging you for. I placed the order on Sunday March 26th and it arrived on Friday March 31st. They sent me an order confirmation email on Monday March 27th and I filed a claim on Wednesday. The model came perfectly and is not missing any parts or anything. For that part I am happy, for the other part I am not. So the next time I will try another site and I will evaluate the differences. Because if the model ordered on another site is going to arrive just as well and in less time... I'm not going to be happy.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 31/03/2017
Delivered as promised. They provided a couple hard-to-find decal sets and were responsive to inquiries. Shipping took forever but they restored my trust. Would order from 1001 Modelkits again!
Response from 1001hobbies
Dear customer, You should receive your order very soon. Please contact us again if you have not received it within 5 days : [email protected] Best regards, Customer service 1001modelkits
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2017
Delivered as promised. They provided a couple hard-to-find decal sets and were responsive to inquiries. Shipping took forever but they restored my trust. Would order from 1001 Modelkits again!
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Response from 1001hobbies
Dear customer, You should receive your order very soon. Please contact us again if you have not received it within 5 days: [email protected] Best regards, Customer service 1001modelkits
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 31/03/2017
I live in Portugal. Numa primeira encomenda a entrega demorou 3 meses! Mas numa segunda encomenda a entrega demorou apenas 7 dias! The products -- miniatures of airplanes -- are of great quality and the packaging is very protective. I will order again -- if the shipping continues to be free of charge.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2017
Good service, particularly in the event of a defect
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/03/2017
Perfect experience and very good contact with the sales department until shipment: I have not yet received my package thank you for contacting me. 2 reminders from me with no response is unacceptable Thank you for your prompt response I am waiting for my package and I will amend my opinion if necessary.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/03/2017
really nothing to complain about order shipped within 48h received in 72h all products ordered were present and without defect what to ask from
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/03/2017
no problem fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2017
I'm disappointed by the quality of a Georges Guynemer aircraft storks squadron Nieuport decal sheet. The decals tear and are unusable. I'm afraid the swastikas decals will do the same. I'm very
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 23/03/2017
The reception time could be improved. However correct
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 23/03/2017
I paid 17 € more for a shipping service that promised to deliver the package between 2 and 3 days and it took a week and a half. I contacted the company and the only thing they could tell me is that the package has already been sent and the scam of 17 € did not want to pronounce. Horrible I will never buy anything from them again.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/03/2017
So after a late delivery I am missing an item in the order. In the parcel there was no information about the missing product. I contacted them a first time after 15 days and still no answer from them. I've just contacted them again. To see for the s
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2017
Nickel service good communication fast delivery
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 21/03/2017
Very beautiful models and colors
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2017
small hiccups when processing my order otherwise very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2017
On two orders, the delivery time for the first was greatly exceeded without any information, but on the second order it was perfect. An email notification in case of delay would be appreciated. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2017
no particular worries
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Verified Buyer
Rating: 4 out of 5
following a purchase from 18/03/2017
i was very surprised about good en fast delivery In 2 weeks time i got my order delivered in good condition here in the Netherlands. Good job, i trust you to order more in future:)
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 18/03/2017
High price but otherwise everything is great and can be recommended.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/03/2017
given the amount of shipping costs, not having been delivered 6 days after placing the order is unacceptable.
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