Customer reviews of 1001hobbies

fast and accurate.

long lead time but very good punctual for me perfect

I will not be ordering from this store again. Ordered on 5.3.2015 in process since 6.3.2015 since then nothing more. You write to support and get no reply. I have never experienced anything so bad. I can only advise against this store.

Not overwhelmed by the experience! I ordered a 1/72 Italeri fast build M7 Priest/Kangaroo kit. I only considered the order because of not being able to find this kit elsewhere. I feel that the price even though it was 'on sale', was still a very premium price compared to similar kits. I accept the fact that a higher price may reflect its rairity. I expected to receive the kit in about a week to 2 weeks, it ended up being close to 4 weeks. Customer service was available, if not at time a bit spotty. I must say they did try to keep me in the loop. I did get a shipping tracking number which was very nice. Once I received the kit, the box was a bit banged up, had a few pieces loose in the box off the sprue, and had no assembly instructions nor the decals that the box front said should be included. At present, I don't know if I would order from 1001 ModelKits again.

Not overwhelmed by the experience! I ordered a 1/72 Italeri fast build M7 Priest/Kangaroo kit. I only considered the order because of not being able to find this kit elsewhere. I feel that the price even though it was 'on sale', was still a very premium price compared to similar kits. I accept the fact that a higher price may reflect its rairity. I expected to receive the kit in about a week to 2 weeks, it ended up being close to 4 weeks. Customer service was available, if not at time a bit spotty. I must say they did try to keep me in the loop. I did get a shipping tracking number which was very nice. Once I received the kit, the box was a bit banged up, had a few pieces loose in the box off the sprue, and had no assembly instructions nor the decals that the box front said should be included. At present, I don't know if I would order from 1001 ModelKits again.

large catalog but extremely slow processing and delivery time: 0602 payment accepted 1702 parcel shipped 1003 (today) of the goods not even the shadow (and it should come from Paris not the other side of the world) ditto for the tracking code they couldn't give me because the parcel was shipped to ECO PACK INTERNATIONAL (what is that?)... a comparison: modeling site from Japan 2402 payment accepted 2402 parcel shipped 0203 goods delivered (6 days) the only conclusion is that they are walking him 'this parcel

I recommend this site although I find the preparation of parcels a little long.

good but not great a litty slow to deliver

good but not great a litty slow to deliver

the prices are a little more expensive than elsewhere I thought the quality was up to scratch but ....not to mention paying 8.90 postage to receive my purchases in a vulgar envelope there's some sloppiness. Ordered on a Saturday evening, arrived on Thursday morning, a far cry from the 48-hour delivery time. I wouldn't recommend this site: too expensive for the same products as elsewhere, transport time too expensive and too slow.

I really feel to recommend this site for the seriousness the package arrived earlier than expected the goods perfect. I don't put 5 stars only for the packaging which is good but could be better the products were put in a sturdy cardboard box but without any additional protection (there were no plastic balls or newspaper or styrofoam). But the overall rating is really positive.

Fast and complete delivery! Careful packaging! What the people want! Merki 100

I'm finding it hard to surprise my 12-year-old son, who collects miniature Helicopters and fighter planes, and the site offers a wide choice of pre-assembled planes and helicopters, all of which are also available, which is very rare. However, the site lacks real, simpler and more orderly search criteria.

Perfect. .good follow-up.....fast delivery

I have received your various emails to the effect that my order had been taken into consideration and that the parcel had left, but to date nothing has happened. It was the Tyrrell I was intending to give as a birthday present on March 4, so I hope that the situation will be regularized.

Like all model makers, it would be a dream to find all the items in the same shop.

I PLACED THE ORDER ON 01022015 AND AS OF TODAY 26022015 I HAVE NOT RECEIVED ANYTHING.

I've never had any problems ordering or delivering 1001 maquettes, although the boxes are sometimes a little damaged, even if the contents are in good condition.

I liked the cat before launching the advisor has met my expectations I just found the delivery ""hair"" long but I quibble (6 jrs) I would return )

Order placed on December 17 and to date nothing received!!! First I'm told the item is unavailable, then I'm told my order will be shipped, but I'm still waiting... I ask them for a refund but they're still nowhere to be found. On the other hand, when it comes to sending out promotional e-mails, they're pretty good at sending out almost one per month.

What a bad idea to have ordered a model as a Christmas present on this site in mid-December! Order in preparation for weeksproduct unavailable then available again package shipped with only a tube of glue...! all this to tell me on January 27 that my order was canceled and that I would be reimbursed to date February 23 the refund has still not been made despite several emails from me.

What a bad idea to have ordered a model as a Christmas present on this site in mid-December! Order in preparation for weeksproduct unavailable then available again package shipped with only a tube of glue...! all this to tell me on January 27 that my order was canceled and that I would be reimbursed to date February 23 the refund has still not been made despite several emails from me.

Everything was fine and we would be happy to return.

At 1001 maquettes, the kits really are in stock! Originality and choice of kits that you won't find anywhere else, and not at this price ... Perfect customer service. Only one comment: not enough armored decals at the end of the order.

Good service Emails kept me informed of order process, model arrived with no problems.

Good service Emails kept me informed of order process, model arrived with no problems.

NOT IN ONE SENTENCE BUT IN ONE WORD: DISAPPOINTING

order respected delivery on time and quality models

after all the trip the total blow +20$ for the doiane total 75$ ... DHL is not the best supplier. For the rest everything is great. No difficulties

A wide choice of models are available, but prices are relatively high, so it's best to order when you have a discount. Otherwise your order will be processed. However, your credit card will be debited when your order is validated and not when your order is sent, which would be more convenient.

I received the Panzer Kampfwagen II Ausf. FG 135 scale from TAMIYA. The shipment was very fast and I received my package in perfect condition. The only negative point is that this manufacturer's assembly instructions are in Japanese and English, so believe me it's difficult to assemble a model in English. What's more, the assembly instructions are very succinct, which is a pity because the description of the tank given on this model looks very interesting. As for 1001 Maquettes' service, it's very satisfactory. I highly recommend 1001 Maquettes but NOT TAMIYA Cordiale

The site is pleasant and easy to use. Delivery times are good, with packaging that protects the material well.

delivery times of the type""shipped in 2"" are not reliable since in my case this turned into 1 week.... The reason given by 1001Maquette was that their supplier had made a mistake (although I had only ordered in-stock items). 1001Maquette's shipping department doesn't seem to be reactive at all.

I am very satisfied with the speed of delivery. I just find a little discrepancy for the paint colors between the color on the screen and that of the pots ree

excellent service on your part only drawback the post office which had mislaid the order which had dispatched it on

No problems with the order and delivery, but a small problem with 1001 Maquettes' postal address: I had 2 different addresses and none of them corresponded to my order.

Excellent packaging taken care of in the smallest details.fabulous model!!!!

It's a shame to have to wait several months for delivery. It's also a shame not to be able to get your money back if you're not satisfied, as is the case with most e-businesses.

I am very disappointed with shipments, they take a very long time.

Following orders on this site there are systematically missing products in the shipment or products available to the order and in fact absent in coimmande.