Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1, 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2012
order complies with my request and well received (well packaged) (delivery a little long - for me) hence the 4 out of 5. I would make other purchases on this site for sure !!! serious site to recommend without reservations !!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2012
I would recommend
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/04/2012
I ordered a Ferrari Enzo (ref: 87775I) but received a plastic, radio-controlled Ferrari F430 (see photo). I called 1001maquettes to express my astonishment. They agreed to reimburse me but I had to pay for the return postage. Almost €13 in shipping costs for an order I would never have placed if the ad had been correct. You can see that the reference still shows an Enzo, even if after my call it was changed to specify that the vehicle is radio ordered and today it only specifies F430 (You can compare the site with the screenshot) I'm not satisfied and I don't recommend the site. Co
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Verified Buyer
Rating: 2 out of 5
following a purchase from 24/04/2012
A needed service but with notable problems. 1001 modelkits is a needed service for those of us who like obscure and hard to find model kits but their are some serious flaws in their system. Firstly their website was often down or not accessible for periods of time. Secondly, just after making a order with them the email address I used was compromised and I needed to change passwords. Thankfully it was a email address with negligible info for thieves to use. Third, I ordered a specific as advertised scale model (CHI HA tank 1:72) but was given a slightly larger scale model (1:76) instead. Finally, a couple of the models I purchased were either intentionally or unintentionally opened or tampered with. If I'm paying full price for a new product then I would expect it to be untouched. As mentioned I am thankfull that 1001 model kits exits because theirs no one else out their like them that I've found but I'm wary of ordering again from them.
Response from 1001hobbies
Dear Sir, Thank you for your comment. We had some server problems in March/early April, which are solved now. I do not understand your point about your email address, there does not seem to be any problem on our part. We will double check the scales of Airfix kits (some are indeed 1:76 instead of 1:76). Have a great day, 1001modelkits - Customer care
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/04/2012
A needed service but with notable problems. 1001 modelkits is a needed service for those of us who like obscure and hard to find model kits but their are some serious flaws in their system. Firstly their website was often down or not accessible for periods of time. Secondly, just after making an order with them the email address I used was compromised and I needed to change passwords. Thankfully it was an email address with negligible info for thieves to use. Third, I ordered a specific as advertised scale model (CHI HA tank 1:72) but was given a slightly larger scale model (1:76) instead. Finally, a couple of the models I purchased were either intentionally or unintentionally opened or tampered with. If I'm paying full price for a new product then I would expect it to be untouched. As mentioned I am thankfull that 1001 model kits exits because theirs no one else out their like them that I've found but I'm wary of ordering again from them.
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Response from 1001hobbies
Dear Sir, Thank you for your comment. We had some server problems in March/early April, which are solved now. I do not understand your point about your email address, there does not seem to be any problem on our part. We will double check the scales of Airfix kits (some are indeed 1:76 instead of 1:76). Have a great day, 1001modelkits - Customer care
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2012
Complete, well-protected parcel. products as ordered. no worries.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2012
excellent commercial service.immediate reactivity to a problem even due to an external cause (especially the post office) shipment lost even in colissimo. Nothing to criticize. Bravo
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2012
The best! The product arrived safely... Normal don
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2012
well received the parcel but the scotch tape was not really glued around the box would deserve a safety tape like the coli
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/04/2012
On 2412 I place an order and the products are available. I choose colissimo delivery to be delivered quickly. On 4412 the website informed me that my order had been processed. On 9412 I still hadn't received anything. I sent them an e-mail to which 1001 maquettes replied that a product had been restocked! They don't warn me if I don't ask for anything! I then asked for a refund of the shipping costs for not respecting the delivery time and they offered me free shipping on a future order! Finally I received my parcel on 14412, i.e. 12 days after placing my order.......... I paid a lot for the colissimo...... Site non r
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2012
super et tres content
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2012
practical, well-designed website, except for the occasional lack of illustration (image or text) on certain products (decals, kit versions, etc.) prices for resin kits are sometimes a little high, but there's a wide choice and you can find""rare birds"" (aircraft kits, of course!) payment method and hassle-free delivery within a few days, properly packaged. A very good site to recommend without reservation.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2012
a very good site where you can find a very wide choice of models and, above all, once you've made your choice (of model) you can see underneath all the various accessories you can add (photoetched resin stencils etc.).
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/04/2012
even for a colieco delivery I find it a bit long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2012
The product indicated as being in stock was not and waited to be delivered by the supplier before arriving.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2012
First purchase for me on this site and almost convinced. the shipping costs are a little expensive for the times announced for the expedition otherwise very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2012
I recommend 1001 maquettes.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/03/2012
good service clear site prices sometimes high compared to competitors .wish a system""loyal customers""and regular information for news and promotio
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/03/2012
1001 models referenced... yeah, if you want, once you've deleted the products that are unavailable, there's not much left... and for the products that are supposedly in stock, you have to wait more than a week to receive them, even if you opt for the 48-hour collissimo service, which adds to the bill. In short, minimum service for a site that's not up to scratch.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/03/2012
the product corresponds to the photo
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/03/2012
positive points: very fast correct prices emails on the progress of the order negative point: a scratch on the back of the comma model
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2012
no worries for the treatment and the delivery of my order. to renew
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/03/2012
of the last two orders, the first took more than a fortnight to arrive and the second I still haven't received after three weeks.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2012
This is the first time I ordered from 1001 maquettes and I'm sure there will be other times. Don't change a thing! everything is perfect. this is only my opinion of course. A new order is in preparation. Respectful greetings . See you soon Mr HOLLRD AL
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2012
I am fully satisfied with the processing and delivery of my order. However, one point disappointed me: the export tax exemption is not offered to customers domiciled outside France. So I unfortunately paid VAT twice... Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2012
this site could be improved if we could ask questions about the models ordered
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2012
impeccable transaction in every respect. I recommend this store.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2012
the parcel arrived in good condition.the prices are not high.it takes a week to receive the co
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/02/2012
at the time of my online order there were 6 Ariane V available so I ordered but on delivery I received only 1 copy + 1 e-mail telling me that we were out of stock and delivery would not be for about 20 days (which was not true) so I was disappointed for the first time so I re-ordered and I realized that I was still missing 1 e I finally received my last model but it took me almost 1 month. I am really disappointed because I thought I would receive them all for New Year's Eve at 31122011. My guests who I was supposed to give them a present were disappointed, so that's basically my opinion of this order. Sincerely Mrs DUR
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/02/2012
Unfortunately, I've had two bad experiences with this seller. And both times the delivery was very long. 3 weeks and 1 m
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