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S
Rating: 4 out of 5
Everything was fine, but the order arrived later than promised.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1, 2 and 4 stars
Reset filtersP
Rating: 4 out of 5
Very rich and complete site. Very fast delivery but packaging too fragile and a little crushed by other parcels (fortunately, the model is intact). Voucher of 5 euros received as a gift. Many thanks to them. Positive feeling in spite of everything.
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H
Rating: 4 out of 5
Quickly found what I was looking for
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B
Rating: 4 out of 5
Delivery too long
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M
Rating: 4 out of 5
Everything arrived well. Good experience.
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W
Rating: 4 out of 5
A good review regarding the quality and delivery of the purchased aircraft miniature models. One big minus point: one item from HobbyMaster was described in 1:72 scale on the website but in reality it is in 1:48 scale. Normally I would give it a satisfactory score, but I don't do this because I still want to keep the item as I like it.
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D
Rating: 4 out of 5
Timely and correct delivery
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G
Rating: 4 out of 5
I give 4 stars pending complaint for the model of the Citroën DS 19 that I received with defects I await a positive response from you.
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P
Rating: 4 out of 5
Too bad about the time between order and delivery.... Apart from the long time otherwise very positive!
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S
Rating: 4 out of 5
Very fast delivery times. Still need to test the quality of the products purchased (paint).
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J
Rating: 1 out of 5
Says Hobbies.co.uk.....but are in France and i got shafted for £85 import duty!!
Watch out if buying in UK.....
Would have given 0 stars rating.......
Watch out if buying in UK.....
Would have given 0 stars rating.......
F
Rating: 4 out of 5
Efficient and serious customer service in the event of problems, delivery in accordance with the order within normal timescales in relation to the availability of the items, real-time stock management, in short, a site to be recommended.
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P
Rating: 1 out of 5
The instructions are very brief, the components very fragile - in short, it's all gone to waste...
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J
Rating: 1 out of 5
Following my complaint emails, I asked for the sale to be cancelled. Customer service simply ignores customer requests. The only response is silence. I'm very disappointed.
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P
Rating: 4 out of 5
Good delivery. I am not happy when it is delivered with Poste Italiane.Better with a forwarder. Thanks Kisses
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D
Rating: 4 out of 5
The product was good... They prepared it in the stipulated time... As for the shipping... It took too long to arrive... In the end I thought it was brought by a gentleman walking...
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J
Rating: 4 out of 5
neat, fast delivery
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M
Rating: 2 out of 5
I ordered 2 models of the French Bee aircraft. The delay was very long. But above all one of the two planes was broken a rear wing I am disappointed with my purchase. I therefore give it 2 stars. Yet in its original box!
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E
Rating: 2 out of 5
Incomplete item. Unsealed box Telephone reply: not our fault (well, I'm summarizing, I'm surprised I'm still as calm as ever). Result: rubbish, I should survive for just under 17 euros. Correct delivery. Never order from them again.
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A
Rating: 4 out of 5
Everything was correct and on schedule.
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S
Rating: 1 out of 5
I haven't received my package, and you guys don't answer the phone!
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P
Rating: 4 out of 5
Excellent experience for a first order, intuitive, all products delivered intact and quickly, many negative reviews on this site on the Internet.
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R
Rating: 4 out of 5
fine, but communication could be better, clearer.
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J
Rating: 1 out of 5
No response from customer service. My emails remain dead letters. Disgraceful.
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L
Rating: 4 out of 5
Plenty of choice to suit all tastes, with fast, accurate delivery.
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M
Rating: 4 out of 5
Fine
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N
Rating: 4 out of 5
Wait time a little long, box had a small hole but nothing major. I recommend the purchase on this site.
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A
Rating: 2 out of 5
Definitely a site that offers a wide selection of items, good prices but, you can't wait two months for delivery. Definitely logistics needs to be improved.
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J
Rating: 4 out of 5
It's just that I've been waiting for 2 models since January 10th but I'm still satisfied. As far as I'm concerned, don't change a thing, maybe the delivery time and that would be perfect.
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A
Rating: 4 out of 5
Perfect
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'
Rating: 1 out of 5
Order placed on December 12 (to make a gift for Christmas), debited on December 13 with as deadline for receipt before Christmas but package received that December 28!!!! I couldn't give it in time and didn't see the person again until January!!!! Very disappointed with the delivery time and I wasn't even warned !!!!
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P
Rating: 4 out of 5
Many delays in delivery date, due to lack of availability of items. But this was not indicated when the order was placed. By the way, the entire order was not delivered. One item is missing... `
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W
Rating: 4 out of 5
Order and delivery were handled satisfactorily. I will expand my orders to include colors and accessories.
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J
Rating: 4 out of 5
Easy purchasing process, and reduced delivery time. Prices could be improved,
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R
Rating: 2 out of 5
Did not fulfill website promise. Everything was available until I placed my order and paid. Sent within the week after ordering so was not correct, it was more like 10 days and delivery after 15 days. Never experienced so 1 time and never order here again and not to mention the broken packaging ( luckily there was no damage to the order )
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A
Rating: 4 out of 5
The price is not the cheapest, but everything went well! I will order here again if necessary.
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J
Rating: 4 out of 5
Good order
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L
Rating: 4 out of 5
Contact regarding order delay. POPS could be 1 bit more protected as 1 box slightly damaged. Wandering around in delivery box
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A
Rating: 4 out of 5
Order arrived as per site description,to improve a little bit the delivery time which is a little long but otherwise satisfied
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J
Rating: 4 out of 5
correct (it's good enough now)
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