Customer reviews of 1001hobbies

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4,2 /5
Overall rating: 4,2 out of 5
Based on 40 275 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1, 2 and 4 stars

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G
Guillaume L.
Rating: 4 out of 5
following a purchase from 18/12/2023
Nothing to say about the items, they are very good. However, when I ordered the items were in stock but one of them was out of stock the next day (bad luck). I had to wait 2 weeks, which is still a reasonable delay.
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Ewald D.
Rating: 4 out of 5
following a purchase from 06/01/2024
Somewhat long delivery time, was also announced as such, but otherwise okay. Reasonable prices.
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Pierre L.
Rating: 4 out of 5
following a purchase from 08/01/2024
Serious and fast.
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Jonas V.
Rating: 1 out of 5
following a purchase from 01/11/2023
1/11/2023 placed an order which clearly stated it was going to ship a week after the order was placed.... 12/01/2024 finally delivered after sending several emails. Reason for the long wait? An item was out of stock and wouldn't come in again either, so instead of sending an email with an explanation, all I get here is a standard email just like their responses to reviews, really sad. Their solution? They put money on my account in the amount of the already paid amount instead of refunding the money nicely. Honestly, I would not recommend this company to anyone, even though the materials are of good quality.
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CHRISTOPHE R.
Rating: 4 out of 5
following a purchase from 30/11/2023
long delivery times and broken packages
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Viktoriya S.
Rating: 4 out of 5
following a purchase from 08/01/2024
It was all good except for delivery. The delivery took 5 weeks and unfortunately the goods did not arrive. Big thanks to 1001 Hobbies team for the support. The goods were sent again and arrived quickly. It is understandable that there could be a delay in delivery during the Christmas period and of course the Hobbies team cannot influence this directly.
Many thanks again.
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James G.
Rating: 1 out of 5
following a purchase from 23/12/2023
Every thing that you sent me.i didn’t order.please stop sending me stuff
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cosimo R.
Rating: 1 out of 5
following a purchase from 07/12/2023
Last order ordered 7 novenbre arrived 11 january. Lost order from 1001with effort recovered. Very bad experience, never order anything again. Not recommended.
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Bertrand K.
Rating: 4 out of 5
following a purchase from 20/12/2023
A little long delay due to a stockout, I suppose, but very good com.
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irene C.
Rating: 1 out of 5
following a purchase from 02/01/2024
Delivery not respected and moreover the order and one of my articles do not correspond at all to my order. I will not return towards your site.tres disappointed
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Lisemone H.
Rating: 2 out of 5
following a purchase from 26/12/2023
Misleading availability information, no follow-up.
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jean-philippe N.
Rating: 4 out of 5
following a purchase from 04/01/2024
Quality responses and reliable delivery times
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Daryl R.
Rating: 4 out of 5
following a purchase from 30/11/2023
Everything said it was in stock, and I was ordering for Christmas. Ordered on November 30, yet it took over 4 weeks to ship it. Everything did eventually arrive after 6 weeks... and was exactly as ordered and exactly what I wanted. Overall good experience.
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Françoise L.
Rating: 2 out of 5
following a purchase from 13/12/2023
Delivery time far too long (almost 1 month) and 3 different relay points other than the one I had requested;;;
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ENRICO S.
Rating: 4 out of 5
following a purchase from 25/11/2023
good
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Laure E.
Rating: 2 out of 5
following a purchase from 13/12/2023
Package arrived very late!
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Heike A.
Rating: 1 out of 5
following a purchase from 13/12/2023
dramatic experience. Package was not delivered and company is not reachable. Company apologizes but does not solve the problem. Recommend not to order from the company.
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Susan N.
Rating: 2 out of 5
following a purchase from 18/09/2023
We ordered WW2 bombs for an art project. We considered them fairly pricey but they were a necessary part of the project. It took months to get them putting the project way behind. But the worst part was when they came. They weren’t just small, they were super tiny. They looked like the remnants of the plastic and not the actual object. Totally unusable but by the time we would have paid for return shipping it would not have been worth it. They ended up in the trash as totally unusable and we wasted nearly $80!
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laurent O.
Rating: 4 out of 5
following a purchase from 16/12/2023
Very low
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Luc D.
Rating: 1 out of 5
following a purchase from 13/12/2023
I believe an incorrect item was offered for sale with a certain item number, therefore I asked for confirmation by email as to what I would receive when ordering. It was confirmed to me that I would still receive the advertised item. However, something completely different was delivered.... Upon notification I received a message back that I could return the item but then I would have to bear the return cost myself and that's just going too far for me. I have no problem with shipping costs but not because of mistakes made by the web store.
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Olivier H.
Rating: 1 out of 5
following a purchase from 11/12/2023
Two items missing on delivery
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Peter M.
Rating: 4 out of 5
following a purchase from 30/12/2023
Bonne service et la sélection est énorme.
Quand-même, moins 1 étoile pour la livraison lente - 11 jours de la France en Suède.
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Christophe B.
Rating: 4 out of 5
following a purchase from 19/12/2023
Perfect
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Eric C.
Rating: 1 out of 5
following a purchase from 15/12/2023
Too long without news of my request. I won't be ordering from you again
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Joachim R.
Rating: 4 out of 5
following a purchase from 14/12/2023
Very long delivery time. Delivery time as stated in the online store was exceeded by far.
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Sergio A.
Rating: 4 out of 5
following a purchase from 10/12/2023
The site is intuitive and very complete. In my opinion it offers a great variety of models and products at an affordable price. The delivery was according to the estimated time and without problems. I will buy again.
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Dominique S.
Rating: 4 out of 5
following a purchase from 01/12/2023
Delivery too long for available products and high delivery charges (€7.50).
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BAPTISTE J.
Rating: 1 out of 5
following a purchase from 24/12/2023
1st disappointment, the model which was supposed to be 20cm and is in fact barely 15 Very light plastic I am frankly disappointed.
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Marlène B.
Rating: 1 out of 5
following a purchase from 08/12/2023
Order of 08/12/23 Christmas gift received 05/01/24 after complaint 04/01/24!!!
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Didier G.
Rating: 1 out of 5
following a purchase from 13/12/2023
I ordered a motorcycle model at the beginning of December, supposedly in stock, but in the end they didn't have it. I simply received it on 05/01/2024. They never answer the phone, lamentable, I do not recommend this site at all.
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Ryan T.
Rating: 4 out of 5
following a purchase from 23/11/2023
I received my order in good time and I am satisfied. It took a little time to arrive but otherwise perfect.
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Pascal P.
Rating: 4 out of 5
following a purchase from 09/12/2023
Very satisfied with my order, fast delivery even though I was in the middle of a supply run at the time of ordering.
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francisco javier B.
Rating: 2 out of 5
following a purchase from 09/11/2023
They take a long time to send things and one item did not come in the package.
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Robert Hendrik V.
Rating: 4 out of 5
following a purchase from 06/12/2023
super
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Dennis P.
Rating: 2 out of 5
following a purchase from 30/11/2023
My order took way to long to get
Tried to contact you and didn't get
Anywhere
Had to notify PayPal
Finally got it way over a month
Sceptical to buy from you again
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Martina P.
Rating: 4 out of 5
following a purchase from 13/12/2023
Excellent, reliable and impeccable service! I would shorten the shipping time
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Barbara S.
Rating: 1 out of 5
following a purchase from 08/12/2023
I never got a refund.
Very bad products, not matching the photos
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sergei S.
Rating: 2 out of 5
following a purchase from 13/11/2023
shipping/delivery takes forever
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tom V.
Rating: 4 out of 5
following a purchase from 04/12/2023
Just good that's all it should be
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Isabelle B.
Rating: 4 out of 5
following a purchase from 18/11/2023
A long wait, but everything arrived in time for Christmas.
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