Customer reviews of 1001hobbies

Equipment of very poor quality and in a condition that should not even be sold. And the delivery, postponed 2 times, for what reason?

All was good! Glad to get a hard to reach item . A little troubled w the tracking cause the item was delivered 5 days after the supposed and it was froze on trying to track the package w still in progress.. but was my sons number one bday gift. Which obviously stole the patience of tracking the late item ! Thanks 1001H …..

Clearly arranged, easy to scroll

They do not meet the delivery times indicated on the page. I had to contact them to find out what was going on and they shipped it almost a month later.

The price is far too high for this product. The decals included in the kit cannot be viewed before ordering.

The decals I received are not the ones I ordered! The colissimo return slip I received for reimbursement is not in my name! What a nonsense !!!

I ordered a great planes pt 19 56.5 “ what I received was a electrifly pt 19 they charged me 256.00 for a toy Nowhere on the ad did it say it was not the item I ordered when I attempted to return it the freight was over $130.00 this company uses Bait and Switch to lure customers Don’t by anything from them they are a dishonest company I will never buy from them again lesson learned

Did think it took a long time for the item to be delivered

I have made large payments a few times now . But the discount of my prime card Does not go well ...Already sent many emails ...but no solution and communication is difficult . That is because I think it is French speaking . And when mail uses the translation computer. Then you do not understand each other...If this problem was not there I would give high rating. Now I advise against purchase discount card prime....

nothing to note everything in order

Works very well even if a little slow from time to time (I have fiber and my PC is recent, I don't think it's my fault), you can find a lot of things you can't find on commercial sites like amazon and for more than reasonable prices.

No indication that import duty applies

A site that makes it easy to select what you're looking for.

Waited for 6 months for my order they kept telling me that its been delayed. Now I'm struggling to get my refund from them. It must be run by muppet.

Good, prices for all tastes!

WELL

As I don't have a car, I walked 3km to pick up the parcel at a tobacconist's, even though there's another tobacconist's 1km away where I picked up other parcels.

? Pilotless plane?

While they got 2/3 of the order correct, they shipped an item that was incorrect. The item they shipped was no where even near close to what I paid for. Getting a refund on that item, or the item was difficult and required multiple e-mails to resolve. They opted to refund the cost of the item, but did not refund the added shipping cost they charged me. I will not be ordering from them again, and would advise others to avoid doing business with them.

The order was delivered to the right place on time.

Service was great, shipping was fast, would have given 5 stars but the package was wrapped only in bubble wrap and was very damaged when it arrived. Luckily the model in side wasn't.

The stock was not up to date at the time of purchase, and I was not contacted to find out. In the end, the order was cancelled after an exchange of a dozen e-mails. The refund only came a month later.

3 months waiting for the parcel ... And the article page guaranteed delivery within 3 days ...

Product met my expectations. All good so far. Unfortunately, the delivery time was a bit long.

Quality model with plenty of choice

early delivery pleasant site

a damaged product arrived, and after I reported it, it's been over 2 weeks and I still haven't heard anything

Nothing to say thank you

Received quickly. Model was not shipped in a separate box, but wrapped and taped, so the box was slightly damaged.

The site is simple, clean and gives confidence in the purchase. However, the item I received (a model) was already open when I received the package... In terms of after-sales service, it's been 3 weeks of email exchanges... to find out what the problem is, send a photo... then I'm offered a replacement, but once again I have to send a photo + item number + after-sales service form to fill in with my name and the reason, and finally I'm offered a credit note or a refund, but not the new item, so I'm still exchanging emails and I almost feel like giving up and ordering from another site... (The accessories I ordered were all of the expected quality and packaged... unopened, hooray...)

Ordering is great. Your selection is awesome. Your package tracking is terrible! Once you hand it off to the US postal service you can’t get any tracking information. That is Disturbing!

Dropped the price of a purchased item hours after I purchased. Contacted them to see if they would refund the difference. Didn’t even reply back.

correct order and OK delivery wide choice of models

Are satisfied

Perfect shipment, but the product box was damaged and opened.

Order never arrived. After more than 2 months of waiting, I requested a refund. I have been waiting for this for over 2 months now

There's worse and there's better out there, and in this case it's in the best.

.TOO MUCH TIME IN DELIVERY. OTHERWISE ALL GOOD

Delayed because they said I didn’t give the correct shipping address when I did and could prove it. Not impressed since delivery address was the same as the billing address and clearly had both house number and street name. At least it finally arrived and in time for the birthday that I bought it for.

Easy-to-execute order. Delivery secure and on time. No complaints.