Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
As the figurines are not presented beforehand because we only see the box, depending on the brand, there are many of the same break and we don't know if they are only cavalrymen or infantrymen except for the Waterloo brand ... I had to wait a month to receive the parcel. So today, I don't have enough infantrymen for my project and I have to place another order ...
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Response from 1001hobbies
Thank you for your feedback and we apologize for the inconvenience. Concerning the figurines, we understand your frustration related to the lack of visibility on their content. We take note of your comment and will pass on your suggestions to our team in order to improve the presentation of the products on our site. Regarding the delivery time, we're sorry it took longer than expected. This may be due to delays in receiving the supplier's order, but we are committed to ensuring that this does not happen again. We hope your next project will be a success, and remain at your disposal for any assistance or recommendations you may require for your next order. Sincerely, The 1001hobbies team
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jean-marie A.
Rating: 5 out of 5
following a purchase from 15/12/2024
perfect
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Marek A.
Rating: 5 out of 5
following a purchase from 15/12/2024
Speedly delivery,super product
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Sarah M.
Rating: 5 out of 5
following a purchase from 26/12/2024
Fast shipping!
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Anne-Marie R.
Rating: 1 out of 5
following a purchase from 10/12/2024
Sav catastrophic, one week that I try to have with them how to regulate a problem and answers with side or more answers... I do not advise it if you wish to have a service following your purchase.
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Response from 1001hobbies
Hello, We apologize for the inconvenience. You ordered the English version of AGE OF SIGMAR: SKAVENTIDE (ENGLISH) 80-03 and would like to exchange it for the French version. Unfortunately, the French version is no longer in stock. As an exception, we have sent you a return slip to collect the product. We are still awaiting its return before we can proceed with your refund. Please do not hesitate to contact us should you have any further questions. Sincerely, The 1001hobbies team
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Garry B.
Rating: 5 out of 5
following a purchase from 28/12/2024
Very prompt delivery
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Dean B.
Rating: 5 out of 5
following a purchase from 27/12/2024
Quick delivery great communication along the way
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Christopher B.
Rating: 5 out of 5
following a purchase from 15/12/2024
Order delivered and received in perfect condition.
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CHRISTIAN L.
Rating: 5 out of 5
following a purchase from 31/12/2024
Easy site navigation..... Fast delivery..... Quality products
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BERNARD L.
Rating: 5 out of 5
following a purchase from 02/01/2025
Very easy to navigate En voi rapide
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Marie-Hélène G.
Rating: 5 out of 5
following a purchase from 14/12/2024
Clear website and fast delivery
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MIGUEL F.
Rating: 5 out of 5
following a purchase from 06/12/2024
As usual, everything perfect. Impeccable packaging and item in excellent condition. Thank you very much.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Birgit Maria L.
Rating: 5 out of 5
following a purchase from 14/12/2024
Delivery took a while, but that's probably due to the long journey. Otherwise everything was as described. Personally, I don't need so many emails with delivery updates
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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raymond B.
Rating: 1 out of 5
following a purchase from 18/12/2024
in the parcel there was only one product,exit sunshine tour book nooks .what to be dissatisfied.
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Response from 1001hobbies
Hello, We regret this review and apologize for this incident. As indicated in our e-mail of 02/01/2024, this product was unfortunately no longer available. We have therefore issued a refund for the Sunshine Town Book Nook, which was not included in your order. Please do not hesitate to contact us should you have any questions or require further information. Best regards, 1001hobbies
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Luca R.
Rating: 5 out of 5
following a purchase from 25/11/2024
All ok
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Patrick T.
Rating: 5 out of 5
following a purchase from 29/12/2024
speed of dispatch of my order
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Jayne A.
Rating: 5 out of 5
following a purchase from 06/12/2024
very pleased with my purchase
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Joachim K.
Rating: 5 out of 5
following a purchase from 11/12/2024
Sometimes the shipment simply takes a very long time, but the goods arrive.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Joachim K.
Rating: 5 out of 5
following a purchase from 15/12/2024
Sometimes the shipment simply takes too long, but the goods arrive.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Sven S.
Rating: 5 out of 5
following a purchase from 07/12/2024
everything worked great!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Julie T.
Rating: 1 out of 5
following a purchase from 29/11/2024
The joystick I ordered was faulty and after contacting me by email and making several phone calls, no one contacted me to offer a solution.
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Response from 1001hobbies
Hello, We regret your experience and apologize for this incident. In order to be able to set up an after-sales service with our supplier, we would need the after-sales service form that was sent to you by e-mail. Could you please send it back to us as soon as possible? Please do not hesitate to contact us should you have any questions or require any further assistance. Thank you for your understanding, and we wish you an excellent day. Sincerely, 1001HOBBIES
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Andreas K.
Rating: 5 out of 5
following a purchase from 08/12/2024
Everything went smoothly.
It even arrived earlier than stated, so nothing negative to report.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Pablo S.
Rating: 5 out of 5
following a purchase from 23/12/2024
Fast and perfect
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Herman R.
Rating: 5 out of 5
following a purchase from 27/12/2024
Everything fine.
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François L.
Rating: 5 out of 5
following a purchase from 01/01/2025
From search, if you know what you're looking for, to ordering and delivery, everything is top-notch.
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christian F.
Rating: 5 out of 5
following a purchase from 01/01/2025
very good, delivery within 48 hours.
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Annie F.
Rating: 5 out of 5
following a purchase from 05/12/2024
delivery on time nothing to complain about
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Christophe C.
Rating: 5 out of 5
following a purchase from 12/12/2024
''''
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Frank M.
Rating: 5 out of 5
following a purchase from 01/12/2024
Good product. Delivery time good, at least the part came from France. Will continue to follow the offer at 1001hobbies.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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ROBERTO G.
Rating: 5 out of 5
following a purchase from 25/12/2024
Quality product. Fast delivery.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Yannick W.
Rating: 2 out of 5
following a purchase from 17/12/2024
Stuff was fine on the site, everything after was not fine. I received multiple emails that my ordered product was still in my mantle and therefore still needed to be ordered. This was never the case and only caused confusion. Therefore, I wanted to call your phone number, which thus did not work. Finally, I ordered this product from you since it was said that there would be an estimated delivery time of 7 days. Now I understand that Christmas complicated some things, but still then a mention that the delivery times will be different during the holidays would be quite nice.
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Florian K.
Rating: 5 out of 5
following a purchase from 19/12/2024
Fast delivery. Good quality. Products are as advertised.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Wolfgang E.
Rating: 5 out of 5
following a purchase from 16/12/2024
:-) super
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Sebastián E.
Rating: 5 out of 5
following a purchase from 13/12/2024
Fast delivery good quality and I will recommend to friends many thanks
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Christopher L.
Rating: 5 out of 5
following a purchase from 03/12/2024
Items arrived promptly and are of excellent quality!
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Ben V.
Rating: 2 out of 5
following a purchase from 06/12/2024
will not be ordering from you again anytime soon
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Ricardo L.
Rating: 5 out of 5
following a purchase from 13/12/2024
All very well
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Fatiha B.
Rating: 5 out of 5
following a purchase from 03/12/2024
Well-designed site
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André B.
Rating: 5 out of 5
following a purchase from 29/12/2024
It was perfect as usual, thank you.
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FRAENKEL P.
Rating: 5 out of 5
following a purchase from 10/12/2024
Order complete, delivered after several weeks but with my agreement for a grouped delivery. On the other hand, the relay point was supposed to be the Monceau post office, 100 m from my home, but I was sent back to 14 rue du Colisée, Champs Elysees district, 12 € for parking!
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