Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 289 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2 and 5 stars

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Sergio T.
Rating: 5 out of 5
following a purchase from 07/11/2024
What to say quick delivery , product as ordered all very well.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are glad that everything lived up to expectations. See you soon for new purchases!
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Felipe V.
Rating: 1 out of 5
following a purchase from 28/08/2024
PLEASE DO NOT BUY HERE! My experience was disastrous, please do not buy here, they have terrible customer service and do not allow you to cancel orders. My order took months to arrive. when I tried to contact them by phone to ask for updates on my order they asked me to be patient as we had a mutual commitment, after weeks of not knowing anything I tried to cancel my order due to this situation and my calls went unanswered and my emails took almost a week to be answered. They would not let me cancel my order and sent me a very poorly packaged package with damage to the product boxes.
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Response from 1001hobbies
We are really sorry to hear about your negative experience. We understand how frustrating it must be when there are delays. We take your feedback seriously and will look into the issues you have raised to improve our service.
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Georges G.
Rating: 5 out of 5
following a purchase from 17/11/2024
delivered on time. Undamaged parcel. Perfect
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Response from 1001hobbies
Thank you for your feedback! We are delighted that your order was delivered on time and in perfect condition. We look forward to serving you again!
A
Alain G.
Rating: 5 out of 5
following a purchase from 12/11/2024
Very good site with a multitude of references to please or please yourself, well packaged product and delivery within a reasonable time. I HIGHLY RECOMMEND
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Response from 1001hobbies
Thank you for your enthusiastic feedback! We are delighted that you liked the variety of our references, the quality of the packaging and the delivery times. Your recommendation is our best reward. See you soon for new pleasures!
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Simon B.
Rating: 2 out of 5
following a purchase from 30/10/2024
When ordering, I always check if there's stock so as not to be bothered by third parties, otherwise I don't order. This time I've been taken for a ride, you only buy and sell, it's a real shame.
Thanks anyway, but it's far from square.
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Response from 1001hobbies
We are sorry for this experience although we do our best to indicate availability in real time. We take your comment to heart and will increase our transparency in this area. Thank you for your feedback, it helps us to improve.
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Philippe D.
Rating: 2 out of 5
following a purchase from 29/10/2024
Another order that takes over a month to arrive...
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Response from 1001hobbies
We apologize for the excessive delay. We understand how frustrating this can be and will analyze your order to identify the causes of the delay. Please do not hesitate to contact our customer service team for any updates or assistance. We are doing our best to improve our logistics and thank you for your patience.
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bruno F.
Rating: 5 out of 5
following a purchase from 14/11/2024
Perfect
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Response from 1001hobbies
Thank you for your positive feedback!
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DENIS R.
Rating: 5 out of 5
following a purchase from 09/11/2024
It is not the first order I make, always on time and everything in order congratulations
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Response from 1001hobbies
Thank you for your trust and compliments! We are happy to know that you continue to choose our services with satisfaction. See you soon for your next order!
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Jan A.
Rating: 5 out of 5
following a purchase from 28/10/2024
Ordered this way and delivered quickly
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Response from 1001hobbies
Thank you for your feedback! We are glad that the order was delivered quickly and without any problems. See you soon for another shopping experience!
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Abdelilah K.
Rating: 1 out of 5
following a purchase from 28/10/2024
Very long delay!!! Very bad, delivery of an incomplete package thank you for proceeding to my refund of the other part thank you
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Response from 1001hobbies
We apologize for the inconvenience concerning your order. We have forwarded your refund request to the appropriate department for processing as soon as possible. You will receive a confirmation as soon as this is done. Thank you for your patience.
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David D.
Rating: 5 out of 5
following a purchase from 06/11/2024
Always fast delivery. Never disappointed.
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Response from 1001hobbies
Thank you for your loyalty and this very positive feedback! We're delighted to know that you're satisfied with our delivery times and services every time. See you soon for a new order!
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¨PERREAUT S.
Rating: 5 out of 5
following a purchase from 19/11/2024
As always, fair prices and availability of the desired items.
Fast preparation and delivery, and the packaging protects the products well.
Very pleased.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted to know that our prices, the availability of items, and the quality of packaging and delivery meet your expectations. We look forward to satisfying you with future orders!
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Martial G.
Rating: 5 out of 5
following a purchase from 18/11/2024
Ras.
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Response from 1001hobbies
Thank you for your brief feedback! Please don't hesitate to get back to us if you have any questions.
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Pierre R.
Rating: 5 out of 5
following a purchase from 31/10/2024
Good service and quality
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Response from 1001hobbies
Thank you very much for your feedback! We're glad you were satisfied with the service and quality. See you soon for new orders!
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philippe R.
Rating: 5 out of 5
following a purchase from 19/11/2024
very satisfied
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Response from 1001hobbies
Thank you for your feedback! Glad to hear you're satisfied. See you soon for new orders!
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Alain G.
Rating: 5 out of 5
following a purchase from 19/11/2024
Fast order processing, shipping and delivery
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Corine D.
Rating: 5 out of 5
following a purchase from 15/11/2024
The items I was looking for were easy to look up, the delivery was fast and the gift was in good taste.
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Response from 1001hobbies
Thank you for your positive feedback ! We're glad you were able to find the products quickly and that the delivery was satisfactory. Great to hear that the gift was well received! We hope to welcome you again in the future.
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Olivier B.
Rating: 5 out of 5
following a purchase from 16/11/2024
The order is correct and arrived on time.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that your order arrived on time and to your expectations. Please do not hesitate to contact us again for future orders.
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Lina L.
Rating: 5 out of 5
following a purchase from 16/11/2024
Everything is great!
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Response from 1001hobbies
Thank you for your feedback! We are pleased that everything was great. See you next time!
J
Jean-claude K.
Rating: 5 out of 5
following a purchase from 09/11/2024
super géniak
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Response from 1001hobbies
Thank you very much! If you need anything, I'm here to help.
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Guillaume F.
Rating: 5 out of 5
following a purchase from 07/11/2024
Very good.
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Response from 1001hobbies
Thank you for your feedback! Don't hesitate to come back to us if you need anything.
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Paolo D.
Rating: 5 out of 5
following a purchase from 08/11/2024
Excellent Shipping in reasonable time,and great packaging!
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Response from 1001hobbies
Thank you very much for your feedback! We are glad you are satisfied with the shipping and packaging. See you next time!
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Julien M.
Rating: 5 out of 5
following a purchase from 28/10/2024
Perfect and fast, thank you!
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that everything went smoothly and quickly. See you soon for your next order!
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Tobias R.
Rating: 5 out of 5
following a purchase from 25/10/2024
I was able to place the order without any problems. The site is clear and "order-friendly". The product was delivered quickly.
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Response from 1001hobbies
We are very pleased that the order went smoothly and that the product arrived quickly! Thank you very much for your positive feedback. See you for the next order!
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Baudouin D.
Rating: 5 out of 5
following a purchase from 15/11/2024
Good value, good service and fast delivery.
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Response from 1001hobbies
Thank you for your positive review! We are delighted that you are satisfied with the quality, service and delivery times. See you soon for your next order!
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Rudie A.
Rating: 1 out of 5
following a purchase from 12/10/2024
After emailing if the Mercedes would be the correct model it was claimed that it was. The final model I received was an American model. Too bad!!!
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Response from 1001hobbies
We are sorry to hear that the model delivered did not match your expectations. We understand that this is disappointing. We will make sure that you receive prompt assistance. Please feel free to contact our customer service team to resolve the issue. We want to make sure you receive the right products.
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serge S.
Rating: 5 out of 5
following a purchase from 30/10/2024
All right!
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Response from 1001hobbies
Thank you very much for your feedback! We're glad everything went well. We hope to see you soon!
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Nathanael D.
Rating: 5 out of 5
following a purchase from 19/11/2024
I received very quickly I will recommend! nikel
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied with the speed of delivery. See you soon for your next order!
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Sebastien C.
Rating: 5 out of 5
following a purchase from 17/11/2024
Package arrived on time, money chosen on site!
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Response from 1001hobbies
Thank you for your positive feedback! We are delighted that you found what you were looking for and that the delivery went smoothly. See you soon for your next purchase!
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Ingolf B.
Rating: 5 out of 5
following a purchase from 23/10/2024
Very good
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Response from 1001hobbies
Thank you very much! We are pleased that everything went well. See you next time!
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Dunc V.
Rating: 5 out of 5
following a purchase from 13/11/2024
Everything went smoothly,and was delivered as agreed and well packed,I am very satisfied and will order from this site in the future. Regards 🤩
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Response from 1001hobbies
Thank you so much for your positive response! We are glad that everything went to plan and look forward to serving you again in the future. Until the next order!
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Juan José R.
Rating: 5 out of 5
following a purchase from 10/11/2024
It arrived in perfect condition, you expect it when you order something you want.
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Response from 1001hobbies
We are glad to hear that the product arrived in perfect condition and that it met your expectations! Thank you for trusting us, we hope you enjoy your purchase and choose us again in the future!
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Dietmar K.
Rating: 5 out of 5
following a purchase from 14/10/2024
All very good.
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Response from 1001hobbies
Thank you very much! We are very pleased that everything was to your satisfaction. We hope to welcome you back soon!
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Daniel M.
Rating: 5 out of 5
following a purchase from 12/11/2024
Everything is impeccable
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Response from 1001hobbies
Thank you so much for your positive feedback! We are delighted that everything was perfect. See you soon for new orders!
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Bérengère C.
Rating: 5 out of 5
following a purchase from 18/11/2024
Fast delivery
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Response from 1001hobbies
Thank you for your feedback! We are happy that the delivery was fast. Do not hesitate to come back to us for your next orders!
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Clasia S.
Rating: 5 out of 5
following a purchase from 14/11/2024
Perfect delivery and items
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Response from 1001hobbies
Thank you for your feedback! We're glad to hear everything was perfect with your delivery and items. Looking forward to serving you again!
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Douglas J E.
Rating: 5 out of 5
following a purchase from 26/10/2024
I like 1001 hobbies because I can find kit accessories I’m not able to find elsewhere. The overseas shipping is reasonable, orders ship quickly and I receive them pretty quickly.
Response from 1001hobbies
Thank you for your positive feedback! We're glad to hear that you're able to find unique kit accessories with us and that our shipping meets your expectations. If you ever need anything else or have any questions, feel free to reach out. Happy modeling!
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Sergio M.
Rating: 5 out of 5
following a purchase from 20/10/2024
Satisfied for getting me a product that they specifically procured for me
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Response from 1001hobbies
Thank you for your feedback! We are glad to hear that you are satisfied and that we were able to get you the product you wanted. We look forward to your future inquiries!
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STEFANO P.
Rating: 5 out of 5
following a purchase from 04/11/2024
Shipment arrived earlier than expected day.
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Response from 1001hobbies
Thank you for your feedback! We are pleased that the shipment arrived earlier than expected. We remain available for future needs.
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Giulio R.
Rating: 5 out of 5
following a purchase from 12/10/2024
I would like to find American products like Salvino's
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Response from 1001hobbies
Thank you for your feedback! We will take your suggestion into account to expand our range. If you have other references or specific products in mind, please let us know.