1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Thank you for your feedback! We're delighted that your order was just what you were looking for. See you soon for your next purchases!
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David S.
Rating: 5 out of 5
following a purchase from 07/12/2024
Very fast and good customer service, everything as ordered gift wrapped and arrived just in time. I will definitely order my next models here again.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Thierry S.
Rating: 5 out of 5
following a purchase from 18/12/2024
very complete model leisure site for all, with competent and efficient customer service for order problems (product error)
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Response from 1001hobbies
Thank you very much for your detailed feedback! We're delighted that our site and our customer service were able to meet your expectations, even in the event of a problem. Your satisfaction remains our priority. See you soon for your next orders!
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Jose F.
Rating: 2 out of 5
following a purchase from 26/11/2024
Very good everything. Unbeatable treatment and good products
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Nicolas D.
Rating: 5 out of 5
following a purchase from 02/12/2024
Very good
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Response from 1001hobbies
Thank you for your feedback! We are delighted that everything went well. We hope to see you soon!
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Juan José C.
Rating: 2 out of 5
following a purchase from 11/12/2024
They made a mistake with the order...
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Alfonso C.
Rating: 5 out of 5
following a purchase from 14/12/2024
everything perfect
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Response from 1001hobbies
Thank you for your comment! We are glad to hear that everything was perfect. If you need anything else in the future, don't hesitate to contact us, see you next time!
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Alex N.
Rating: 5 out of 5
following a purchase from 18/12/2024
Very good delivery, neat and on time.
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Response from 1001hobbies
Thank you for your feedback! We're delighted that the delivery was on time and with care. See you soon for your next orders!
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Fabrice L.
Rating: 5 out of 5
following a purchase from 19/12/2024
Excellent site, excellent communication, in my personal opinion I recommend it,
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Response from 1001hobbies
Thank you so much for your enthusiastic feedback! We're delighted that you like our site and our communication. Your recommendation warms our hearts. See you soon for new experiences with us!
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J. T.
Rating: 1 out of 5
following a purchase from 04/11/2024
Worthless, to have to wait six weeks for a small package, never again 1001 Hobbies.
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Moria V.
Rating: 1 out of 5
following a purchase from 25/11/2024
I still haven't received my order, which according to Colissimo was delivered on 15/12. The person who called me back after my complaint was supposed to send me an e-mail so that I could send my two figurines back to the post office relay point. I understand that I will receive my order after Christmas, but I would now like to have some visibility on my order, its reception and if I have an affidavit to make you certifying that I have not received anything and signed.
Thank you in advance for your prompt reply. Sincerely M.VELOU
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Response from 1001hobbies
Hello Mrs Velou, We sincerely regret your experience and apologize for this incident. We can confirm that the Colissimo parcel was dispatched and delivered on Saturday December 7th at 8.34am. An e-mail containing a certificate of non-receipt has been sent to the address associated with your customer account. To date, we have received no response from you, which prevents us from disputing this information with the carrier. Please contact our customer service department to rectify the situation. We remain at your disposal to assist you in this process. Sincerely, The Customer Service Team
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Michel E.
Rating: 5 out of 5
following a purchase from 29/11/2024
Thank you to all the team. I would also like to thank the person I contacted by phone for listening to me and satisfying my request. I have never been disappointed with 1001 hobbies.
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Response from 1001hobbies
Thank you very much for your warm feedback! We are delighted that our team was able to meet your expectations and that you are satisfied with our services. We appreciate your loyalty and will continue to do our best to satisfy you. See you soon for new orders!
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Janine M.
Rating: 5 out of 5
following a purchase from 10/12/2024
Perfect
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Response from 1001hobbies
Thank you for your feedback! We are delighted that everything went well. See you soon for new orders!
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Laurence D.
Rating: 5 out of 5
following a purchase from 17/12/2024
It was very good, fast as I like.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that the speed of delivery lived up to your expectations. See you soon for your next orders!
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Roberta B.
Rating: 5 out of 5
following a purchase from 17/12/2024
Accurate, fast and reliable
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Daniel M.
Rating: 5 out of 5
following a purchase from 01/12/2024
Delivered in one go, as requested, and as per my order.
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Response from 1001hobbies
Thank you for your positive feedback! We are pleased that the delivery met your expectations. See you soon for new orders!
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Juan Carlos R.
Rating: 1 out of 5
following a purchase from 13/11/2024
They took more than a month to send me the order and on top of that they first send me a part of it and I still haven't received the other part.
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Response from 1001hobbies
We sincerely regret the delay in delivery and the status of your order. It is possible that logistical problems may have affected the shipment of your package. We encourage you to contact our customer service at [email protected] so that we can check the status of the second part of your order and find a quick solution for you. Thank you for your understanding.
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Antoine J.
Rating: 5 out of 5
following a purchase from 19/12/2024
Items delivered within the time announced when ordering
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the delivery times were respected. See you soon for your next orders!
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Rob S.
Rating: 5 out of 5
following a purchase from 17/12/2024
I was a bee skeptical about 1001 hobbies since I had read the reviews But I received my order very quickly In other words just toppppp also well packaged Will definitely order something again Thanks
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Leander B.
Rating: 5 out of 5
following a purchase from 10/12/2024
Great online store, reasonably prompt delivery.
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Manuel B.
Rating: 5 out of 5
following a purchase from 15/12/2024
Very good and serious site
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied with our site. See you soon for your next orders!
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John S.
Rating: 5 out of 5
following a purchase from 09/12/2024
Good service, stuff arrived in the estimated delivery slot.
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Jean-Michel P.
Rating: 5 out of 5
following a purchase from 13/11/2024
3 orders (in stock and staggered delivery) perfect, this 4th one much longer (maybe it's the period that made it so ...) but in the end perfect delivery; Thanks to the team
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Response from 1001hobbies
Thank you very much for your detailed feedback! We understand that the period of high demand may have led to longer delays, and we are pleased that your order finally arrived in perfect condition. Thank you for your patience and understanding. The whole team thanks you, and we hope to see you again soon for your next orders!
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Frederic C.
Rating: 5 out of 5
following a purchase from 26/11/2024
Received on time and in perfect condition
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Response from 1001hobbies
Thank you for your feedback! We are delighted that your order arrived on time and in perfect condition. See you soon for new orders!
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Josef S.
Rating: 5 out of 5
following a purchase from 13/12/2024
Absolutely top, highly recommended!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Vassilis M.
Rating: 2 out of 5
following a purchase from 29/11/2024
Order 29/11, still to be delivered (23/12). Not exactly speedy...
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Response from 1001hobbies
Hello, We sincerely regret your experience and apologize for the delay. It is important to note that our site distinguishes between two types of availability: "Available - Shipped today": These products are in stock on our site and ready for immediate shipment. "Available": These products are in stock with our supplier and require a prior order before being dispatched. In busy periods, lead times for these products may be extended. We thank you for your understanding and remain at your disposal for any further questions or assistance. Yours faithfully The Customer Service Team
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Gino M.
Rating: 5 out of 5
following a purchase from 17/11/2024
TOP
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Julien T.
Rating: 5 out of 5
following a purchase from 07/12/2024
As usual, everything went very smoothly: research, order taking, shipping, delivery. No headaches. Nikel. I recommend 1001hobbies without a doubt! If all shops could be the same.....
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Response from 1001hobbies
Thank you so much for your great feedback! We are delighted that everything went perfectly, from search to delivery. Your recommendation means a lot to us and we're happy to be able to offer you a hassle-free experience. See you soon for your next orders!
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Michel C.
Rating: 5 out of 5
following a purchase from 10/12/2024
wide choice good order tracking
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Response from 1001hobbies
Thank you very much for your feedback! We're glad you appreciate our wide selection of products and the follow-up of your orders. See you soon for new shopping experiences!
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Christopher R.
Rating: 5 out of 5
following a purchase from 02/12/2024
I'm happy I received my item, just in time for christmas.i ordered a Harry Potter Mug for my wife. It arrived completely intact.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Roger F.
Rating: 5 out of 5
following a purchase from 29/11/2024
I was quite pleased to see that1001 Hobbies had a Model Kit I didn't know existed, a 1/72 scale Convair Seadart jet fighter seaplane model kit.
The model kit took awhile to get to me, but once I realized it was being shipped from France to me in the US, it all made perfect sense. Unfortunately during ship ment the box containing the kit was partially crushed either by the French or US Postal Services.
It is equally possible that the US or French Customs Departments damaged the shipping box.
The model kits box even got some creases and could be seen from the half destroyed shipping box.
In other words, the model kit's box got beat up pretty good during shipment.
The good news is that despite the abuse the model kit recived during shipment, the parts inside the model kit's box remained undamaged and intact, but it was a close call.
All tha being said I am looking forward to getting around and building this model kit and I will checking out the website for possible purchase of additonal model kits.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Frank H.
Rating: 1 out of 5
following a purchase from 08/12/2024
I have canceled my order 3 times, 3 times this was ignored, although the cancellation would have been possible at any time. Now I have to take care of the return shipment, catastrophic service. I do not recommend buying this product, on the contrary. I have rarely experienced so much ignorance. My opinion: Hands off . . . There are enough dealers, you don't need this one.
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Rocco P.
Rating: 1 out of 5
following a purchase from 04/12/2024
Not satisfied, I ordered 3 items in stock and only received one of them. And still no refund. And it's already the second time they've done this to me.
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Response from 1001hobbies
Hello Mr. Panaia, We sincerely regret this review and apologize for this incident. The product GUNZE B523 MR. SUPER CLEAR UV CUT FLAT SPRAY (170 Ml) was unfortunately no longer available and could not be restocked in time. In order not to delay the delivery of your order, we shipped your Funko immediately. The refund for the two paint cans was requested on 12/23/2024 at 11:31 a.m. and, after verification by our financial department, was made on 12/27/2024 to your PayPal account, in accordance with the initial payment. We thank you for your patience and remain at your disposal should you have any further questions. Sincerely, The Customer Service Team
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Lars W.
Rating: 5 out of 5
following a purchase from 02/12/2024
Top product
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Stefan Z.
Rating: 5 out of 5
following a purchase from 10/12/2024
Uncluttered, clear and very easy to navigate this website with a large assortment. In addition pleasantly easy payment with a simple payment module. Absolutely recommended for modelers!
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Philippe D.
Rating: 5 out of 5
following a purchase from 27/11/2024
Perfect to our expectations
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Response from 1001hobbies
Thank you for your feedback! We're delighted that everything met your expectations. See you soon for your next orders!
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Andreas S.
Rating: 5 out of 5
following a purchase from 01/12/2024
I have placed several orders so far and everything has gone smoothly. I can recommend it without hesitation.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Jorge R.
Rating: 1 out of 5
following a purchase from 14/12/2024
I did not receive the order I wanted.
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Response from 1001hobbies
We are sorry to hear that you did not receive the order you were expecting, could you please provide us with more details about your order so we can quickly check and resolve the issue? You can also contact us directly at [email protected] for a personalized follow-up.
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Jean-Marc B.
Rating: 5 out of 5
following a purchase from 01/12/2024
Perfect, very good site
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted you like the site. See you soon for new orders!
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Franck D.
Rating: 5 out of 5
following a purchase from 02/12/2024
Very professional site. Fast customer service.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that our professionalism and the responsiveness of our customer service have met your expectations. We look forward to seeing you again for your next orders!
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