Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2 and 5 stars

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Laurent L.
Rating: 5 out of 5
following a purchase from 29/07/2024
RAS Easy site navigation
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Response from 1001hobbies
Thank you for your feedback! It's great to hear that navigating our site was easy for you. If there's anything you need, we're here for you!
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GINES C.
Rating: 5 out of 5
following a purchase from 24/09/2024
perfect
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Response from 1001hobbies
Thank you so much, we are delighted that you had a perfect experience and we'll see you soon for more discoveries!
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Marita L.
Rating: 5 out of 5
following a purchase from 17/09/2024
Great product
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Response from 1001hobbies
Thank you for your feedback! We are glad you are satisfied with the product. We hope to see you again soon for your next purchase!
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CHARTIER F.
Rating: 5 out of 5
following a purchase from 25/09/2024
Very good, impeccable service, careful and attentive. I recommend it!
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Response from 1001hobbies
Thank you so much for your feedback! We are delighted to know that our service lived up to your expectations. Your recommendation warms our hearts! See you soon!
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Jean-Claude D.
Rating: 5 out of 5
following a purchase from 25/09/2024
Product quality, speed of delivery, value for money, pleasant contacts, perfect.
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Response from 1001hobbies
Thank you very much for your enthusiastic feedback! We are delighted that the quality of our products, the speed of delivery and our service have fully satisfied you. Your satisfaction is our priority! We hope to see you soon!
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Ixchel F.
Rating: 5 out of 5
following a purchase from 01/09/2024
Fast delivery and neatly packaged.
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Response from 1001hobbies
Thank you very much for your feedback! We are pleased to hear that the delivery was fast and the packaging was neat. Your satisfaction is very important to us! We look forward to serving you again soon!
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George C.
Rating: 5 out of 5
following a purchase from 06/09/2024
Packed well, shipped promptly. Happy buyer!
Response from 1001hobbies
Thank you for your awesome feedback! We're glad to hear that your order was packed well and shipped promptly. Your happiness as a buyer means the world to us! We look forward to your next order!
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Wilhelmus V.
Rating: 5 out of 5
following a purchase from 06/09/2024
Very satisfying experience. Very easy and clear site
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted to hear that your experience was very satisfactory and that you found our site easy and clear. Your satisfaction is our priority, and we hope to see you again soon for new shopping adventures! ️
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Alain D.
Rating: 5 out of 5
following a purchase from 27/09/2024
Good product description, same for how to use it. Fast delivery D+1 after order
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Response from 1001hobbies
Thank you very much for your positive feedback! We're delighted that the product description and instructions for use were clear and helpful. And what great news that the delivery was fast, D+1 after your order! We're here to serve you, and we look forward to seeing you again for your next orders!
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Manfred H.
Rating: 5 out of 5
following a purchase from 20/09/2024
Fast delivery, everything perfect, gladly again at any time!
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Response from 1001hobbies
Thank you very much for your great feedback! We are very pleased to hear that the delivery was quick and everything went well. We look forward to welcoming you back at any time! See you next time!
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eric A.
Rating: 5 out of 5
following a purchase from 24/09/2024
Perfect delivery
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Response from 1001hobbies
Thank you for your complimentary feedback! We are delighted to hear that the delivery was impeccable. Your satisfaction is our priority! See you soon for your next orders!
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Verena H.
Rating: 5 out of 5
following a purchase from 09/09/2024
I ordered from 1001hobbies for the first time and was a little skeptical at first that it wasn't a fake site. This is not the case. The delivery took several weeks, but everything was in perfect order! Thank you for that! If you have enough time for shipping, 1001hobbies is a good choice.
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Response from 1001hobbies
Thank you for your trust and your positive feedback! We are very pleased to hear that your first order with 1001hobbies was successful and that you are satisfied with the delivery. We know that shipping times can vary and we appreciate your patience. Your trust in us means a lot and we look forward to welcoming you back in the future! If you have any questions, please feel free to contact us at any time.
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Justine C.
Rating: 5 out of 5
following a purchase from 25/09/2024
Very goodg
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Response from 1001hobbies
Thank you very much! We're delighted that you thought everything went so well! Your encouragement motivates us to keep improving. See you soon for new experiences!
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Dieter F.
Rating: 5 out of 5
following a purchase from 12/08/2024
Unfortunately, the product I ordered was not available. Customer service was competent, fast and unproblematic - I changed my order, received a credit note and the shipment arrived within 5 working days.
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Response from 1001hobbies
Thank you for your feedback! We are sorry to hear that the product you originally ordered was not available. However, we are pleased that our customer service was able to help you quickly and competently. It's great to hear that you were able to change your order without any problems and that the shipment arrived within 5 working days. Your satisfaction is important to us! If you have any further questions or need assistance, please do not hesitate to contact us.
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Petra H.
Rating: 5 out of 5
following a purchase from 03/09/2024
Reliable delivery and great quality
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Response from 1001hobbies
Thank you very much for your great feedback! We are very pleased that you are satisfied with the reliability of delivery and the quality of our products. Your satisfaction is our greatest incentive! We look forward to your next orders!
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laurent G.
Rating: 5 out of 5
following a purchase from 03/08/2024
Excellent ^^
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Response from 1001hobbies
Thank you so much for your feedback! We're delighted that you found everything excellent! Don't hesitate to come back for new discoveries! See you soon!
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christian G.
Rating: 5 out of 5
following a purchase from 23/09/2024
Speed, thank you.
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that you appreciated the speed of our service. See you soon for new orders!
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renaud A.
Rating: 5 out of 5
following a purchase from 11/09/2024
hobbie was kind enough to take back a product following my error... against a credit note I think cdt
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Response from 1001hobbies
Thank you for your feedback! We are delighted to hear that we were able to help you by taking back the product following your error. Your satisfaction is our priority, and we hope that having it will be useful for your future orders. If you need anything else, please don't hesitate to let us know! 🤗
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Tim D.
Rating: 5 out of 5
following a purchase from 17/08/2024
Item arrived on time in good condition
Response from 1001hobbies
Thank you for your feedback! We're delighted to hear that your item arrived on time and in good condition. Your satisfaction is our priority! If you need anything else, don't hesitate to reach out!
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Axel C.
Rating: 5 out of 5
following a purchase from 09/09/2024
Very good service, great offer, fair prices, fast delivery.
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Response from 1001hobbies
Thank you very much for your great feedback! We are very pleased that you appreciate our service, our offer and the fast deliveries. Your satisfaction is our goal! We look forward to serving you again soon!
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julien N.
Rating: 1 out of 5
following a purchase from 04/09/2024
Incomplete parcel. No reply to complaint e-mail.
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Response from 1001hobbies
Thank you for sharing your feedback. We are sorry to hear that your package was incomplete. However, we would like to inform you that we have responded to your request via e-mail. If you require any further assistance, please do not hesitate to contact us again, and we will be happy to help! Thank you for your understanding.
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Klaus E.
Rating: 5 out of 5
following a purchase from 24/09/2024
Tiptop
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Response from 1001hobbies
Thank you very much! We are very pleased that everything went well for you! We look forward to your next order!
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Brendan D.
Rating: 5 out of 5
following a purchase from 02/09/2024
Shipped on time and arrived in good condition.
Response from 1001hobbies
Thank you for your feedback! We're glad to hear that your order was shipped on time and arrived in good condition. Your satisfaction means a lot to us! We look forward to serving you again!
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Franck D.
Rating: 5 out of 5
following a purchase from 11/09/2024
Easy site navigation, many products, fast delivery.
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Response from 1001hobbies
Thank you for your great feedback! We're delighted to hear that you found our site easy to navigate and that you enjoyed our wide selection of products. Speed of delivery is a priority for us, and it's great to know that we've met your expectations! See you soon for new discoveries! ️
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Jean-Paul T.
Rating: 2 out of 5
following a purchase from 05/08/2024
Lack of fluidity, with banners that open inopportunely masking the reading experience.
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Response from 1001hobbies
Thank you for your feedback! We're sorry to hear that you've been experiencing fluidity problems on our site, particularly with the banners that disrupt reading. Your experience is very important to us, and we will take your comments into account to improve our interface. Thank you for your understanding, and we look forward to providing you with a better experience in the future!
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patrick G.
Rating: 5 out of 5
following a purchase from 07/09/2024
Serious store . Keeps delivery dates indicated . Shipping package slightly too fragile .
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Response from 1001hobbies
Thank you for your feedback! We are delighted that you have found our store to be reliable and that we are meeting the delivery dates. However, we're sorry to hear that the shipment of your package was a little fragile. We value your opinion and will work to strengthen the packaging to ensure that everything arrives in perfect condition. See you soon for your next order!
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Antoine J.
Rating: 5 out of 5
following a purchase from 24/09/2024
Article delivered on time but I had chosen to be delivered in consigne pikupt chosen not respected by chronopost
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Response from 1001hobbies
Thank you for sharing your experience! We are happy to hear that your item was delivered on time, but we are sorry that Chronopost did not respect the Pikupt consigne delivery. Your feedback is important to us, and we will pass on this concern in order to improve our service. Thank you for your understanding, and we hope to offer you a better experience with your next order!
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Nora K.
Rating: 5 out of 5
following a purchase from 30/07/2024
For a faith order received in advance. The figurines are really beautiful! 1001 Hobbies is a very good site with very friendly professionals.
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Response from 1001hobbies
Wow, thanks for the great feedback! We're delighted that your order arrived ahead of schedule and that you love your figurines! At 1001 Hobbies, we strive to provide exceptional service, and knowing that you appreciate our team warms our hearts. See you soon for your next finds!
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Franck R.
Rating: 5 out of 5
following a purchase from 24/09/2024
Fast delivery. Perfectly protected models.
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Response from 1001hobbies
Thank you so much for your positive feedback! We're delighted to hear that delivery was quick and that your models arrived perfectly protected. ️ Your satisfaction is our greatest reward! See you soon for your next orders!
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Christian P.
Rating: 5 out of 5
following a purchase from 23/09/2024
Good day. order and delivery in 3 days (always the labels cole on the reference of the paint removed with hot water. Bonne journee
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Response from 1001hobbies
Hello ! Thank you for your feedback! We are delighted that your order was delivered within 3 days. For the labels, we appreciate your comment and will do our best to improve this experience in the future. Have a great day!
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philippe L.
Rating: 5 out of 5
following a purchase from 23/09/2024
speed
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Response from 1001hobbies
️ Thank you for your feedback on the speed! We love hearing that you received your order quickly. Our team does its best to serve you as quickly as possible. See you soon for more shopping adventures!
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Andreas F.
Rating: 5 out of 5
following a purchase from 24/08/2024
... worked without any problems!
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Response from 1001hobbies
Super! Thank you very much for your feedback! We're glad to hear that everything went smoothly! If you have any further orders or questions, we are always here for you!
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jerome J.
Rating: 1 out of 5
following a purchase from 17/08/2024
One of the two products is missing. No return from the seller.
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Response from 1001hobbies
Hello ! Thank you for taking the time to send us your feedback. We've responded to your request from early September, and we're here to help. To help us resolve this small issue, please don't hesitate to send us an e-mail at [email protected]. We look forward to assisting you!
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Engel Koeraad V.
Rating: 5 out of 5
following a purchase from 22/09/2024
I was very impressed with how well your aircraft model was packaged
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Response from 1001hobbies
Thank you for your wonderful feedback! We are happy to hear that you were impressed with the packaging of your aircraft model. Your satisfaction is our priority! We look forward to serving you again in the future!
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Thomas G.
Rating: 5 out of 5
following a purchase from 02/09/2024
The ordering process was problem-free. The delivery arrived within a more than acceptable period. I am satisfied with my first order.
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Response from 1001hobbies
Thank you for your positive feedback! We are pleased to hear that the ordering process was smooth and that delivery was made within a reasonable time. Your satisfaction is very important to us and we are delighted that you are happy with your first order! If you have any further questions or need assistance, please do not hesitate to contact us.
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Erk S.
Rating: 2 out of 5
following a purchase from 23/08/2024
Account number was incorrect, resulting in additional costs at the bank. Delivery took 3 weeks. Unfortunately you don't speak German and the phone call in English was difficult. Thanks anyway.
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Response from 1001hobbies
Thank you for your feedback. We are sorry to hear that there were problems with the account number and that you had additional costs with the bank as a result. We also apologize for the long delivery time of three weeks. Your comment about the language barrier is valuable and we will work to improve our customer service. Thank you for your patience and understanding! If you have any further questions or concerns, please do not hesitate to contact us. Merci
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Yves C.
Rating: 5 out of 5
following a purchase from 23/09/2024
Fast delivery
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Response from 1001hobbies
Thank you very much for your positive feedback! We're delighted that delivery was quick for you. Your satisfaction is our priority, and we are here to serve you! See you soon for your next order!
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Jérôme C.
Rating: 5 out of 5
following a purchase from 19/09/2024
Very good purchase, as requested
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that you're happy with your purchase. If you need anything else, please don't hesitate to let us know! ️
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Lindsay V.
Rating: 5 out of 5
following a purchase from 29/04/2024
Great!
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michel L.
Rating: 5 out of 5
following a purchase from 12/09/2024
Ras...
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