Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2 and 5 stars

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Francesco D.
Rating: 5 out of 5
following a purchase from 21/06/2024
Tutto O.K.
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Response from 1001hobbies
Thank you for your message and best regards!
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Loic S.
Rating: 5 out of 5
following a purchase from 20/06/2024
Smooth navigation thanks to filters
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Sylvain Q.
Rating: 5 out of 5
following a purchase from 25/06/2024
Fast and efficient, nothing more to say
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Pascal B.
Rating: 5 out of 5
following a purchase from 24/06/2024
Fast shipping. I have never been disappointed so far.
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ALESSIO M.
Rating: 1 out of 5
following a purchase from 15/04/2024
Unfortunately negative review, ordered and paid for 3 items I only received 1 item, I was told they lost my order but to date I have not received anything of the remaining order!!!
To my emails I get no response!!!
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Response from 1001hobbies
We are very sorry for the inconvenience you experienced. We have not received any emails from you. Please contact us at [email protected] to resolve this situation and make sure you receive what you are owed. We are here to help you and to resolve this situation as soon as possible. Sincerely, The 1001 Hobbies team.
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Iñigo A.
Rating: 5 out of 5
following a purchase from 13/06/2024
Everything went well and the products correspond to what was expected.
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Response from 1001hobbies
Great! Everything went well and the products are as expected, thank you for your positive feedback, see you soon at 1001 Hobbies!
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Bucher C.
Rating: 5 out of 5
following a purchase from 02/06/2024
I can really recommend this company!
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Response from 1001hobbies
That's great to hear! Thank you for your recommendation! If you have any further questions or need support, we will be happy to help you. Best regards,
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Philippe D.
Rating: 5 out of 5
following a purchase from 24/06/2024
Order conformed and received promptly
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Willem L.
Rating: 1 out of 5
following a purchase from 25/05/2024
Sloppy shipping. Received very late
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Response from 1001hobbies
We are sorry to hear that the delivery was disrupted and delayed. We apologize for the inconvenience. We will do our best to make sure this does not happen again. Kind regards,
C
Cindy D.
Rating: 5 out of 5
following a purchase from 21/06/2024
Received in very good condition and perfect packaging.
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Jean Philippe C.
Rating: 5 out of 5
following a purchase from 23/06/2024
Great selection, on-time delivery. Great job!
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Response from 1001hobbies
Thank you very much! We are delighted that you liked our wide selection and that the delivery was on time. Congratulations on your choice! See you soon for new discoveries on our site!
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Glenn K.
Rating: 5 out of 5
following a purchase from 09/06/2024
Neat delivery
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Response from 1001hobbies
Thank you so much for your feedback! Glad to hear the delivery was neat
J
jean-marie B.
Rating: 5 out of 5
following a purchase from 22/06/2024
Fast shipping
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Response from 1001hobbies
Perfect! We are delighted that you found the shipping fast. Thank you for your feedback! See you soon for more positive experiences!
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Arnaud H.
Rating: 5 out of 5
following a purchase from 22/06/2024
Product as described and delivered on time
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Response from 1001hobbies
Great! We are delighted that the product is as described and delivered on time. Thank you for your positive feedback! See you soon for new orders!
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Vujadin I.
Rating: 5 out of 5
following a purchase from 13/06/2024
Service is great and the products are great so i reccommend everybody this store.
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Response from 1001hobbies
It sounds like you're recommending a store based on its great service and products! That's awesome to hear. If you need help with anything else, feel free to ask
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Jean W.
Rating: 1 out of 5
following a purchase from 01/06/2024
Item did not arrive for unknown reasons, apparently returned to sender.
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Response from 1001hobbies
We are sorry to hear that the item has not arrived and has apparently been returned to sender. We will get back to you to find a solution if necessary. If you need any help or advice, please let me know by email.
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Yann D.
Rating: 5 out of 5
following a purchase from 18/06/2024
Fast, as ordered and very well packaged - just what we want.
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Response from 1001hobbies
It's great to know that your experience was fast, in line with your order and that the packaging was very well done! That's exactly what we're aiming for. Thank you very much for your positive feedback! See you soon for more purchases!
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Yakub H.
Rating: 5 out of 5
following a purchase from 24/06/2024
Top!
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Response from 1001hobbies
Thank you so much! We are delighted that everything went well. See you soon for new orders!
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Eric C.
Rating: 5 out of 5
following a purchase from 14/06/2024
Very good article very happy thank you to all
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you are very happy with the item. Thank you for your confidence! See you soon for new orders!
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GERARD D.
Rating: 5 out of 5
following a purchase from 24/06/2024
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katy G.
Rating: 5 out of 5
following a purchase from 05/04/2024
received on time and very well packaged. I am very happy
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Response from 1001hobbies
Great! We're delighted that the delivery was on time and that the packaging was up to scratch. It's great to know that you made someone happy! See you soon for new orders!
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JEAN T.
Rating: 5 out of 5
following a purchase from 22/06/2024
Fast and accurate delivery, RAS
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Response from 1001hobbies
Thank you for your positive feedback! We are pleased that the delivery was fast and met your expectations. Nothing to report, everything is perfect! See you soon for new orders!
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Jean-pierre B.
Rating: 5 out of 5
following a purchase from 11/06/2024
Deadline met Order progress information
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Response from 1001hobbies
Thank you for your feedback! We're pleased that the deadline was met and that you found the information on the progress of the order useful. See you soon for new orders!
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Francisco E.
Rating: 2 out of 5
following a purchase from 19/06/2024
I was not warned that it would be cretrasaria
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Response from 1001hobbies
We regret that we did not inform you about the delay. We have offered you a credit note so that you can make a new purchase. If you would prefer a refund, please reply to the email we sent you. Thank you for your understanding.
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emmanuel D.
Rating: 5 out of 5
following a purchase from 21/05/2024
very good follow-up and well explained
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you find our follow-up very good and well explained. See you soon for new orders!
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Jean-Pierre E.
Rating: 5 out of 5
following a purchase from 12/06/2024
Fast, serious, I recommend
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Response from 1001hobbies
Thank you very much for your recommendation! We're glad you found our service fast and reliable. We look forward to serving you again soon!
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Lothar W.
Rating: 5 out of 5
following a purchase from 19/06/2024
Fast and courteous processing. Good flow of information, keep up the good work
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Response from 1001hobbies
Thank you very much for the positive feedback! If you have any further questions or require more information, please do not hesitate to contact me. Just keep asking!
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Gaëtan H.
Rating: 1 out of 5
following a purchase from 01/06/2024
The box of the purchased item was shipped without a packing carton and arrived dented. I am not satisfied.
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Response from 1001hobbies
I'm sorry to hear that the box of the purchased item arrived damaged. Could you please send us photos of the damaged packaging to our e-mail address [email protected]? We will solve this problem quickly for you. Thank you for your understanding and cooperation.
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Sebastien D.
Rating: 5 out of 5
following a purchase from 02/02/2024
Very good customer service
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you were satisfied with our customer service. If you need any further assistance, please do not hesitate to contact us. We hope to hear from you soon!
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Thierry V.
Rating: 5 out of 5
following a purchase from 13/06/2024
They're just paint cans!!! Sincerely
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Response from 1001hobbies
Of course we do! We do indeed offer a wide range of paint pots, but did you know that we also have a large number of models available on our site? There's so much choice for all enthusiasts! Best regards.
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Mark V.
Rating: 5 out of 5
following a purchase from 30/05/2024
I always use 1001hobbies. Good service!
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Response from 1001hobbies
That's great to hear! We are glad you've had consistently good experiences with 1001hobbies. Whether it's the range of products, ease of ordering, or prompt delivery. It's always reassuring to find a reliable place for your hobbies and projects. Here's to more great experiences with us in the future! Cheers!
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Claude T.
Rating: 5 out of 5
following a purchase from 19/06/2024
Article conforms and fast delivery. I recommend.
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Response from 1001hobbies
Great! Thank you for your positive feedback! We're delighted that the item met your expectations and that delivery was quick. Your recommendation makes us very happy! See you soon for new orders!
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SILVINO G.
Rating: 2 out of 5
following a purchase from 11/04/2024
I have claimed a wrong order and they have done nothing to solve it. They have given me a lot of time and nothing else.
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Response from 1001hobbies
Sorry to hear that! We are awaiting the return of your order and remain at your disposal by email to solve this problem. Thank you for your patience and understanding.
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Christophe G.
Rating: 5 out of 5
following a purchase from 08/05/2024
All very well
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Anthony L.
Rating: 5 out of 5
following a purchase from 21/05/2024
Very good product, conforms to order, very well packaged.
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Response from 1001hobbies
Great! We are delighted that your product is as you ordered and that it was packaged very well. Thank you for your positive feedback! See you soon for more purchases with us!
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Henri G.
Rating: 5 out of 5
following a purchase from 08/06/2024
Very good overall, the tracking mails don't correspond to anything but as the parcel arrives on time, it doesn't matter ....
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Response from 1001hobbies
Glad everything went well overall! We're sorry if the tracking emails weren't as clear as expected, but we're glad your package arrived on time. Your feedback is valuable and will help us improve. See you soon for future orders!
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Jean Luc L.
Rating: 5 out of 5
following a purchase from 17/06/2024
Very good. We look forward to hearing from you.
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Response from 1001hobbies
Great! We're ready to listen and help! Please don't hesitate to contact us with any questions or requests. See you soon!
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Laurent N.
Rating: 5 out of 5
following a purchase from 18/06/2024
Excellent order tracking
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Response from 1001hobbies
It's great to hear that you find our order tracking excellent! We make it a point to follow up in detail so that you are always informed. Thank you for your positive feedback! See you soon for new orders!
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Marise C.
Rating: 5 out of 5
following a purchase from 19/06/2024
Order conforms! Delivery on time! I recommend this site.
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Response from 1001hobbies
Great! We are delighted that your order was delivered on time! Thank you so much for your recommendation, it's much appreciated! See you soon for future purchases on our site!
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Philip H.
Rating: 5 out of 5
following a purchase from 12/06/2024
Very good communications. Very fast shipping and packaging. I highly recommend.
Response from 1001hobbies
That's wonderful to hear! We strive for excellent communication, fast shipping, and secure packaging. Thank you so much for recommending us! We look forward to serving you again soon!