English 
G
Rating: 5 out of 5
A helpful and available team, who helped me finalize my order as quickly as possible!
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2 and 5 stars
Reset filtersP
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend it!
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M
Rating: 1 out of 5
I do not recommend anyone to buy here. It is the third time that they ask for the order, I placed the order two months ago, the order did not arrive, one call after another, twenty thousand emails a day, no one knew anything, after losing a lot of time and strength I get them to send me another one which NEVER ARRIVES, I make a thousand calls again and after getting a response from one of them, they spoke to me terribly and either I spoke to them in English or they did not answer me, which left me no other choice but to make the best I could and I knew they would send me a THIRD ORDER for which I have no follow-up, no confirmation email or anything, I have never seen anything like this in my life. It should be reportable and this is already the next option in the consumer service office.
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Response from 1001hobbies
Dear customer, We are very sorry for the inconvenience you experienced with your order and we fully understand your frustration. We would like to offer our sincerest apologies for this incident. We take your comments very seriously and will work to improve our communication and responsiveness. We have found a solution to this situation. We understand that this has been a very disappointing experience for you and would like to thank you for your patience. Sincerely
J
Rating: 5 out of 5
All great
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
J
Rating: 5 out of 5
Shipment arrived complete and in perfect condition.
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B
Rating: 5 out of 5
Fast, compliant and good advice. Excellent choice.
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B
Rating: 5 out of 5
Perfect item, fast and accurate delivery, clear instructions, nothing to complain about, EVERYTHING is OK: "1001 HOBBIES" five stars, or more!
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Response from 1001hobbies
Thank you so much for your complimentary feedback!
F
Rating: 5 out of 5
Fast shipping, products as expected. Thank you
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
P
Rating: 5 out of 5
Good products fast delivery perfect
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B
Rating: 1 out of 5
I haven't received me package to this day, you guys and hobbies1001 do nothing but ignore. So do I get my money back or are you going to take action now by sending a new one. Do something instead of doing nothing
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Response from 1001hobbies
Thank you very much for your review, Thank you very much for your feedback. We would like to inform you that after tracking your package LD181424535FR by La Poste Française to Post NL, the package was delivered on 20/04/2024 to the address you indicated for delivery. We are very sorry that you have not received your product. We have replied to all your emails. Could you please contact us at 088081159 between 10am and 1pm and between 2pm and 5pm? We need the certificate of non-receipt sent by email on April 26, 2024 at 11:42 a.m. to investigate with the carrier. We regret that the "verified opinions" site is not adequate to handle online disputes. Once again, we apologize for this incident. Sincerely 1001hobbies
R
Rating: 5 out of 5
No problems encountered.
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
R
Rating: 5 out of 5
However, still waiting for a delivery dated 9.3.2024, order no.: PCCXMNMOG; DFS Kranich ; PLA18248 and Bücker Jungmeister BÜ 133 , PLA08532
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
E
Rating: 5 out of 5
received promptly
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P
Rating: 5 out of 5
Thanks to 1001hobbies. Dozens of products ordered. Very nice.
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J
Rating: 5 out of 5
Contract fulfilled
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V
Rating: 5 out of 5
I am very satisfied with my order, everything is smooth and clear with 1001 hobbies.
Thank you very much to all the team. Best regards.
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Thank you very much to all the team. Best regards.
M
Rating: 5 out of 5
Efficient site, fast and well-packed parcels at the right price.
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C
Rating: 5 out of 5
Fast order and delivery, no problem, attractive price on the radio/receiver part.
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I
Rating: 5 out of 5
Good and fast.
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
R
Rating: 5 out of 5
Everything was perfect.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
P
Rating: 5 out of 5
Satisfied
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
Y
Rating: 5 out of 5
As ordered and on time. Very good.
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R
Rating: 5 out of 5
Perfect
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L
Rating: 5 out of 5
I received the items i ordered in a very timely manor
Response from 1001hobbies
We're glad to hear that you received your items promptly! If you have any other questions or need further assistance, feel free to reach out.
D
Rating: 5 out of 5
Easy to choose the product, excellent service from the moment you receive the goods, up-to-date order fulfilment until delivery. Highly recommended.
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W
Rating: 5 out of 5
Everything went very well! Highly recommended!1
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
V
Rating: 2 out of 5
The original Trumpeter box containing the model arrived in a sorry state, the preparation for transport was not good.
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J
Rating: 2 out of 5
I send several messages telling them to cancel the order, I call several times by phone and they never pick up, they answer me two days later saying that unfortunately they have already sent it ... I do not recommend, bad service.
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Response from 1001hobbies
Dear customer, We sincerely apologize for the inconvenience you experienced with your order. We regret that you had difficulty contacting us and that it took so long for us to get back to you. We fully understand your frustration and apologize for the inconvenience of shipping your order despite your cancellation request. We take your comments very seriously. We are actively working to improve our responsiveness and availability to avoid similar situations in the future. Your satisfaction is our top priority and we are determined to rectify this situation. If you have any other questions or need further assistance, please do not hesitate to contact us directly. We are here to help you and will do our best to resolve this issue to your satisfaction. Once again, we apologize for any inconvenience we may have caused you.
D
Rating: 5 out of 5
The delivery was fast and uncomplicated and the shipment was always tracked. The price/performance ratio is absolutely right. This will not be my last order.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
C
Rating: 5 out of 5
Fast delivery, powerful search engine
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D
Rating: 5 out of 5
Good interpersonal skills. Very fast
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V
Rating: 5 out of 5
Super site and very accommodating I recommend 100%. Great customer service
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R
Rating: 5 out of 5
Received purchased products in great condition. Took a while for the package to be delivered. Had to be shipped from France. Customer is well informed where the package is. Absolutely great, 1001hobbies.nl !
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
W
Rating: 1 out of 5
I have NOT received my order. I received several emails that it was ready for collection with QR codes and everything but the box at the collection point was EMPTY and neither the suppliers nor the seller got back to me after 2 days.
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Response from 1001hobbies
Hello sir, we regret your review. However, we would like to point out that you provided an incorrect telephone number on our website, which prevented the code from being received. In addition, according to the carrier's tracking, the parcel appears to have been delivered on 10.05.2024. Thank you for your reply. Yours sincerely, 1001hobbies
P
Rating: 5 out of 5
Fast delivery well packed good communication
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
C
Rating: 5 out of 5
No complaints about my order and its delivery. Everything went smoothly. I was just surprised to find that the masks mentioned on the two instructions were not supplied with each model, as the assembly instructions suggest. Is this normal? A reply from the seller would be appreciated.
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J
Rating: 5 out of 5
Impeccable transaction.
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T
Rating: 2 out of 5
Ordered Ruff Puffs and Viet Congs and APVN....it was so simple! received the Viets and instead of the South Vietnamese, a quadruple 20mm Armory. Called immediately (Tuesday afternoon), the operator told me she would immediately send an exchange voucher...I'm still waiting; no need to buy where it's most expensive to be poorly served!
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Response from 1001hobbies
Hello Sir, Thank you for taking the time to leave us this review. We are very sorry that you did not understand that this was a human preparation error and we regret it. We apologize again for this incident. Following our initial discussion, we have sent you the return slip. Our customer service department is very responsive according to the feedback we receive from our customers. We feel that the non-receipt of a return slip does not merit such a mark. We have also asked for this product to be returned immediately. It is currently on order with our supplier and should be delivered around 18/06/2024. It was ordered from our supplier in England, and it is possible that the supplier's order will be slightly delayed due to customs clearance. Thank you for your patience. Best regards, 1001HOBBIES
P
Rating: 5 out of 5
Fast delivery
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L
Rating: 5 out of 5
I am very happy with the order. I was delighted when the package arrived.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service