Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 296 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2 and 5 stars

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Lea-Sophie F.
Rating: 5 out of 5
following a purchase from 17/03/2024
I am very happy with the order. I was delighted when the package arrived.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Bernard G.
Rating: 5 out of 5
following a purchase from 29/04/2024
too bad you have to pick up the parcel in a pickup truck
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Claude F.
Rating: 5 out of 5
following a purchase from 02/05/2024
Fast delivery.I recommend
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Melvyn B.
Rating: 5 out of 5
following a purchase from 30/04/2024
Perfect
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julio H.
Rating: 5 out of 5
following a purchase from 24/04/2024
order arrived well all correct greetings and asta the next purchase Julio
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Wolfgang H.
Rating: 5 out of 5
following a purchase from 22/03/2024
Delivery went well
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Alexandre R.
Rating: 5 out of 5
following a purchase from 03/05/2024
Super fast delivery
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Danny H.
Rating: 5 out of 5
following a purchase from 12/04/2024
Extremely satisfied
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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jimmy L.
Rating: 5 out of 5
following a purchase from 13/04/2024
parcel sent quickly
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Pascal R.
Rating: 5 out of 5
following a purchase from 03/04/2024
as always no problems with this site....impecable I recommend
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François B.
Rating: 5 out of 5
following a purchase from 27/04/2024
Hello Sir or Madam, I am very satisfied with my purchases. Very simple ordering procedure, excellent communication with the seller and very fast delivery. I recommend 1001 Hobbies
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Lydie L.
Rating: 5 out of 5
following a purchase from 30/04/2024
Fast, well-packaged delivery
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Franck G.
Rating: 5 out of 5
following a purchase from 23/04/2024
Great site for hobby fans: lots of products, and often interesting special offers!
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Franck G.
Rating: 5 out of 5
following a purchase from 29/04/2024
Great choice on the site. Often interesting promos.
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Iñigo A.
Rating: 5 out of 5
following a purchase from 05/04/2024
As always, everything has been correct.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Marc B.
Rating: 5 out of 5
following a purchase from 01/05/2024
Excellent transaction
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Alessandra T.
Rating: 5 out of 5
following a purchase from 15/04/2024
I always find the products and the delivery is fast
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Response from 1001hobbies
We are glad to know that you are still satisfied with our products and that the delivery is fast for you. Your satisfaction is our priority and we constantly strive to maintain a high standard of service. Please feel free to contact us if you need further assistance or have any questions. Thank you very much for your continued support!
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Philippe B.
Rating: 5 out of 5
following a purchase from 01/05/2024
The order reached its destination very quickly, and in perfect condition.
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Wolfgang H.
Rating: 5 out of 5
following a purchase from 22/04/2024
Good handling of problems with delivery
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Renaud B.
Rating: 5 out of 5
following a purchase from 21/04/2024
The order arrived faster than expected
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joachim G.
Rating: 5 out of 5
following a purchase from 26/04/2024
Delivered on time everything in order
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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André D.
Rating: 1 out of 5
following a purchase from 07/04/2024
Very expensive and poor quality model. Delivered very late.
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Response from 1001hobbies
Hello Sir, Thank you for your feedback. We regret that the quality of this model does not suit you. However, you did have the option of returning it to us. We would also like to draw your attention to the fact that this model is made of resin, which means that it often has defects, but also offers advantages in terms of detail that plastic does not. Resin models are generally more expensive, rarer and more handcrafted than large-scale plastic kits. We would also like to remind you that the product description indicates that delivery is within 2 to 4 weeks. (Shipped within 2 to 4 weeks of your order... means that this model is ordered in England). You placed your order on 07/04/2024 at 09:55:52 and received your model on 30/04/2024, less than 3 weeks later. Sincerely, 1001hobbies
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Gert M.
Rating: 5 out of 5
following a purchase from 28/04/2024
Great material, well and securely packed and fast shipping, even received faster than indicated. Therefore I will order again. Thank you.
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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David R.
Rating: 5 out of 5
following a purchase from 28/04/2024
Very serious and good delivery.
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Massimo B.
Rating: 5 out of 5
following a purchase from 06/04/2024
Recommended
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Jean Daniel C.
Rating: 5 out of 5
following a purchase from 13/04/2024
Top purchase, top purchase and top delivery. Thanks to the whole team
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peter L.
Rating: 5 out of 5
following a purchase from 14/04/2024
Perfect, thank you.
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Marc J.
Rating: 5 out of 5
following a purchase from 20/04/2024
Quality products. On-time delivery
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Mirko S.
Rating: 5 out of 5
following a purchase from 25/04/2024
Everything was great, top seller and goods.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Jacquin M.
Rating: 5 out of 5
following a purchase from 25/04/2024
Fast and accurate
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Danny V.
Rating: 5 out of 5
following a purchase from 10/04/2024
It was a birthday gift, and the recipient was happy with it, so it will be good right?
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Philippe S.
Rating: 5 out of 5
following a purchase from 14/04/2024
Good reception.
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Manfred R.
Rating: 5 out of 5
following a purchase from 04/04/2024
Everything was fine, great communication.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Marie L.
Rating: 5 out of 5
following a purchase from 27/04/2024
Fast shipping. Thank you.
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Eric V.
Rating: 5 out of 5
following a purchase from 29/04/2024
I am very satisfied with my purchase on 1001 hobbies as I always am...Quality items and fast delivery. Simple, efficient and diligent. All the best!
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Jean-michel F.
Rating: 5 out of 5
following a purchase from 21/04/2024
Very good
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Eric T.
Rating: 5 out of 5
following a purchase from 27/04/2024
Compliant product and fast delivery at a reasonable price.
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ANTONIO C.
Rating: 1 out of 5
following a purchase from 15/04/2024
The order appears as Delivered and I have not received it, I have tried to contact several times without success. A total scam!
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Response from 1001hobbies
We deeply regret the experience you had with your order. We understand your frustration and sincerely apologize for any inconvenience this may have caused you. As a result of the difficulties with the receipt of your order, we have issued a credit note for the value of your purchase. This credit can be used for a future order on our site, and we hope that this will be able to offset some of the inconvenience you have experienced. We would like to assure you that we take your feedback very seriously and are actively working to resolve this situation and prevent it from happening again in the future. If you have any further questions or concerns, please do not hesitate to contact us directly. We are here to help you and rectify this situation to the best of our ability. Again, please accept our sincerest apologies for any inconvenience this may have caused you.
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Gaspard F.
Rating: 5 out of 5
following a purchase from 21/04/2024
Perfect, fast delivery and well-protected parcel.
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Henk M.
Rating: 1 out of 5
following a purchase from 24/04/2024
The first order, 1 month ago, at the drop off point I received the package completely open and the contents damaged. Notified 1001Hobbies of this. Told them I do not find it acceptable. Yesterday picked up the second order at the issue point, again the same thing again took pictures in front of the employees. So despite warnings on my part that I would not accept it a second time it happens again. It was my last order at 1001Hobbies. In the 60 years I have been modeling, this is my worst experience ever
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Response from 1001hobbies
Hello Mr. Menke, Thank you for your message. What you do not mention is that the box was indeed damaged. However, after your conversation with customer service, you did not want to return the product because the model was not damaged. Moreover, we offered you compensation, which you refused. We have therefore closed the dispute, assuming you would have understood that, despite the care we take with packaging, carriers can unfortunately be a bit delicate with packages. Once again, our apologies. 1001hobbies