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A
Rating: 5 out of 5
Wide choice of brands and sizes, with stock available in most cases. Efficient shipping and tracking information.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 296 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2 and 5 stars
Reset filtersC
Rating: 5 out of 5
Fast and correct delivery, the paintwork meets my expectations, now I just have to get on with the job.
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E
Rating: 5 out of 5
Very nice purchase and fast delivery. A wide range of choices and reference items...I highly recommend this site to all enthusiasts.
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F
Rating: 5 out of 5
Accurate, serious and very fast. Highly recommended.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
G
Rating: 5 out of 5
Reliable site well stocked, accurate and on time shipping.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
R
Rating: 1 out of 5
One product arrived broken due to poor protection during packaging, they do not replace it.
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P
Rating: 5 out of 5
IBG models hms badsworth destroyer 1/700: defects in the injection clusters . Bubbles or holes in the parts. Chimney in particular, another was supplied, but not the same size (higher). To be perfected for IBG, which produces models that are out of the ordinary - well done! G.P.
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O
Rating: 5 out of 5
Was fast lifting
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
M
Rating: 5 out of 5
Perfect transaction in every respect
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C
Rating: 5 out of 5
Nothing to complain about, always very satisfied.
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C
Rating: 5 out of 5
Nothing more to add; the site works well, there's something for everyone. The delivery service also works well and within the right timescale. Keep up the good work!
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L
Rating: 5 out of 5
Great! On our profile, we can track the availability of items ordered and waiting from suppliers, as well as the possibility of having items already available sent to us in one or more shipments. I particularly recommend this site, which is perfect from order to delivery.
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P
Rating: 5 out of 5
Excellent seller fast and accurate. Recommended
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
L
Rating: 5 out of 5
transparent website
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
M
Rating: 1 out of 5
very bad not even 1 star i don't recommend it at all
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
J
Rating: 5 out of 5
Very easy to navigate the site - great quick service, and well packaged shipment.
Response from 1001hobbies
Thank you so much James for your positive feedback! We're thrilled to hear that you found our website easy to navigate and that you're satisfied with our quick service and well-packaged shipment. Your satisfaction is our priority, and we look forward to serving you again in the future!
J
Rating: 5 out of 5
Shipping times adjusted to as detailed on the web. In this case very competitive price. Perfect communication. I recommend this store.
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Response from 1001hobbies
Dear customer, We are in the process of resolving our backlogs in order to return to normal service. If you have any problems, please contact our customer service email address. We will help you as much as possible. Best regards!
P
Rating: 5 out of 5
Excellent fast delivery.
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J
Rating: 5 out of 5
Order arrived on time
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K
Rating: 5 out of 5
arrived quickly. no worries
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J
Rating: 5 out of 5
all is fine, little long wait but all is well that ends well
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
P
Rating: 5 out of 5
Everything is perfect
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J
Rating: 5 out of 5
Choice of items, top shipping, and customer service 10/10
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M
Rating: 5 out of 5
Good product and good value for money
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Response from 1001hobbies
Dear customer, We are in the process of clearing our backlogs in the warehouse to get back to normal service. If you have any problems, please contact our customer support email. We will help you as much as possible. Best regards!
J
Rating: 5 out of 5
Good selection, reasonable pricing, and good shipping speed on trans-Atlantic orders
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
T
Rating: 1 out of 5
Statue Arrived broken emailed them,they said they would get back to me 6 weeks later they have stopped emailing back terrible customer services will never use them again
Response from 1001hobbies
We are truly sorry to hear about your experience. It's disappointing to hear that your statue arrived broken and that you haven't received a satisfactory response from our customer service team. Please accept our sincerest apologies for any inconvenience caused. We take issues like this very seriously and would like to make things right for you. Your satisfaction is important to us, and we want to ensure that we resolve this matter to your satisfaction.
H
Rating: 1 out of 5
1.5 month ago placed order of marker blocks incl markers. After a few weeks I received only the pens and the blocks were missing. Had to contact them a few times, only to be told that they were no longer available. Finally I received a return label and immediately returned the pens. Now 1.5 months later I still have not received my money back. The product is still for sale in the webshop. Very disappointed!
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
A
Rating: 5 out of 5
I liked the multiple choice.
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C
Rating: 5 out of 5
Excellent
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P
Rating: 1 out of 5
The only company that never makes a mistake!!! As proof, every other item is delivered wrong and their explanation, barely veiled, is either the deliverer or the dishonest customer!!! But not them! But not them ! 14,90€ for big sums...
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Response from 1001hobbies
Dear Pascal We have read your message and would like to express our deepest appreciation for taking the time to share your concerns with us. We fully understand your frustration and would like to assure you that we take every customer comment very seriously. Customer satisfaction is our top priority and we are deeply sorry that your shopping experience did not live up to your expectations. We would like to assure you that we do our utmost to guarantee the quality of our products and their delivery in the best possible conditions. We are aware that errors can occur, despite our best efforts, and we are here to rectify any situation that does not live up to our standards. We are also aware that customer satisfaction is not just about product quality, but also about the way problems are handled. Your comment about our response to delivery incidents is well noted, and we will work to improve our communication on this subject. We would like to assure you that we remain at your disposal for any questions or complaints you may have. We are here to offer you the best possible service and to rectify any errors as quickly as possible. Once again, thank you for your feedback and please accept our sincerest apologies for any inconvenience this may have caused.
D
Rating: 5 out of 5
the product is great already mounted
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A
Rating: 5 out of 5
Easy and fast.
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Response from 1001hobbies
Dear customer, We are currently working to solve our backlogs in order to get back to normal service. If you have any problem, please contact our customer service email address. We will help you as much as possible. Best regards!
J
Rating: 5 out of 5
I'm very happy with the products I take Fast shipping
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Response from 1001hobbies
Jacques! We are delighted to hear that you are satisfied with our products and that you have found our shipping service to be prompt. Your satisfaction is our top priority and we're glad to know that we've met your expectations. Your positive feedback encourages us to maintain our high quality standards and continue to provide you with a pleasant and hassle-free shopping experience. If you have any further questions or needs, please don't hesitate to contact us. We're here to help. Once again, thank you for your confidence in our company. We look forward to serving you again in the near future.
P
Rating: 5 out of 5
Everything worked perfectly.
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Response from 1001hobbies
Thank you for your positive feedback!
Y
Rating: 5 out of 5
always efficient and "tailor-made" best regards
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C
Rating: 5 out of 5
Late delivery, but good
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Response from 1001hobbies
Dear customer, We are in the process of resolving our backlogs in order to return to normal service. If you have any problems, please contact our customer service email address. We will help you as much as possible. Best regards!
D
Rating: 1 out of 5
Unfortunately I cannot give a good rating. After several attempts by email, it was not possible to deliver to my delivery address, although I was promised my change by email. Had to pick up my order with much effort at an unknown delivery address. In addition, I have pointed out that I am severely disabled. I will not order again, unless hell freezes over....
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Response from 1001hobbies
Dear Customer, We are deeply sorry to learn of your unsatisfactory experience with our delivery service. Your experience did not meet our high standards for customer service, and we sincerely apologize for any inconvenience this may have caused. We understand the importance of delivering your orders to the address provided and regret any misunderstandings or errors in the delivery process. Your feedback is valuable to us and we will investigate this situation to ensure appropriate action is taken to ensure this does not happen again in the future. We would also like to apologize for any inconvenience caused by having to pick up your order at an unexpected delivery address, especially given your situation. Your comfort and satisfaction are of the utmost importance to us and we sincerely regret any stress or difficulty this may have caused. We understand your decision to no longer order from us and we respect your choice. Should you change your mind in the future, we would welcome the opportunity to regain your trust and provide you with a positive shopping experience. Yours sincerely,
R
Rating: 5 out of 5
SUPER !!!!!!!!!!!!!!!!!
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Response from 1001hobbies
!!!!!
S
Rating: 5 out of 5
very fast delivery
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J
Rating: 5 out of 5
Great products,great packaging
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies