1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Very satisfied. Webshop is clear to navigate and delivery was fast
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Response from 1001hobbies
Thank you for your positive feedback! We are pleased to hear that you are very satisfied with your experience. It's great to know that you were able to navigate our online store easily and that delivery was quick. If you have any further questions or need assistance, please do not hesitate to contact us. We are always ready to serve you!
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jean-michel B.
Rating: 5 out of 5
following a purchase from 18/03/2024
fast shipping and careful packaging
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Eric H.
Rating: 5 out of 5
following a purchase from 06/03/2024
Very good product. Many thanks to the whole team.
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Bertus A.
Rating: 5 out of 5
following a purchase from 26/02/2024
The navigation is going well. Viewing and searching can take quite a while,but the delivery is again perfect.
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Response from 1001hobbies
Thank you for your feedback! We're glad to hear that navigation is running smoothly and that delivery went perfectly again. We appreciate you taking the time to share your experience with us. If you have any further questions or need assistance, please don't hesitate to contact us. We are always here for you!
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Fernand B.
Rating: 5 out of 5
following a purchase from 13/03/2024
all is OK
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Valerie B.
Rating: 5 out of 5
following a purchase from 06/03/2024
Figurine that my son had and which completed a collection. Unfortunately it broke and I could only find it on 1001hobbies . Thanks
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Christian S.
Rating: 1 out of 5
following a purchase from 08/03/2024
My questions have not been answered and due to incorrect delivery I have not yet received any feedback on the exchange, what happens next?
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Response from 1001hobbies
Hello, Thank you for taking the trouble to report this incident. Please send us an e-mail to the following address: [email protected] so that customer service can take care of answering your request. We sincerely apologize for this incident. Sincerely, The customer service of 1001hobbies.
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Frédéric A.
Rating: 5 out of 5
following a purchase from 28/03/2024
Perfect. Everything's fine.
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José Luis G.
Rating: 5 out of 5
following a purchase from 28/03/2024
ALL RIGHT
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Response from 1001hobbies
Dear customer, We are in the process of clearing our backlogs to get back to normal service. If you have any problems, please contact our customer support email. We will help you as much as possible. Best regards!
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Jean philippe D.
Rating: 5 out of 5
following a purchase from 28/03/2024
attentive and on-time delivery
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gerard B.
Rating: 5 out of 5
following a purchase from 28/03/2024
fine
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Marc D.
Rating: 5 out of 5
following a purchase from 28/03/2024
Very clear site. Lots of products, precise explanations. Fast, well-protected delivery.
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JEAN R.
Rating: 5 out of 5
following a purchase from 12/03/2024
ras .
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Eric D.
Rating: 5 out of 5
following a purchase from 29/02/2024
All clear.
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Miguel M.
Rating: 5 out of 5
following a purchase from 28/03/2024
Everything was perfect. Arrived on time and perfectly packaged. Informed at all times where my order was. Very satisfied.
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Response from 1001hobbies
We are very pleased to receive your message and to know that your shopping experience was satisfactory. It is very gratifying for us to know that your order arrived on time and in perfect condition thanks to our careful packaging process. In addition, we strive to keep you informed at all times about the status of your order to ensure a smooth and seamless shopping experience. Your satisfaction is our greatest reward and drives us to continue working hard to provide you with the best possible service. We sincerely appreciate your confidence in us and look forward to serving you again in the future. Please do not hesitate to contact us if you need any further assistance or have any additional questions, thank you for choosing us and for taking the time to share your feedback with us! Best regards,
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Thierry L.
Rating: 5 out of 5
following a purchase from 28/02/2024
very friendly, clear explanations.
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Christian B.
Rating: 5 out of 5
following a purchase from 21/03/2024
Excellent service. Parcel received before the stated deadline and included the entire order. Completely satisfied
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pascal G.
Rating: 1 out of 5
following a purchase from 08/03/2024
Bonjour, ca ne sert a rien de donner son avis, vous ne les lisez pas !!!!!!!!! I have an order that was delivered to me in partial since late January, no news from your company have you an explanation ??????????????
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Response from 1001hobbies
We sincerely apologize for the inconvenience you have experienced with your order. We understand your frustration and are committed to resolving this issue as quickly as possible. We have indeed tried to contact you on several occasions to discuss the situation and provide you with a detailed explanation, but unfortunately we have not received a response from you. We are sorry if our efforts to contact you have not been successful. We assure you that we are actively working to resolve the problem with your order and will keep you informed of any developments... Thank you for your patience and understanding. If you have any further questions or concerns, please do not hesitate to call us directly. Sincerely yours
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GEROME M.
Rating: 5 out of 5
following a purchase from 11/03/2024
PRODUCT CONFORMS TO DEMAND FAST DELIVERY
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Vincent L.
Rating: 5 out of 5
following a purchase from 21/02/2024
Rarely do we find model kits at -20% -30% elsewhere.
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Roland S.
Rating: 5 out of 5
following a purchase from 18/02/2024
Very good, attentive and careful service. I recommend it to others!
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Dan E.
Rating: 5 out of 5
following a purchase from 26/03/2024
Toppie, fast delivery🤙
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Fabrice T.
Rating: 5 out of 5
following a purchase from 21/03/2024
My order arrived intact, well packaged
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Jacques L.
Rating: 5 out of 5
following a purchase from 16/03/2024
I'm very happy with the model, very beautiful and great to build.
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Magali G.
Rating: 5 out of 5
following a purchase from 26/03/2024
1st purchase on this site that I did not know: perfect from the order to the reception! Very quick delivery. I recommend
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Response from 1001hobbies
Thank you very much for your positive feedback! We're delighted that your first shopping experience on our site went perfectly, from order to receipt. Customer satisfaction is our top priority, and we're pleased to see that our speedy delivery was much appreciated. Your recommendation means a lot to us. We are honored by your trust and pledge to continue to provide you with the highest quality service. Please do not hesitate to contact us if you have any further questions or requirements. We're here for you! Once again, thank you for your support and recommendation.
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Willems B.
Rating: 5 out of 5
following a purchase from 18/03/2024
No worries with 1001 hobbies. Package conforms to order, received within a reasonable time.
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Response from 1001hobbies
Thank you very much for your positive feedback on your shopping experience with 1001 hobbies! We are delighted to hear that your package was as ordered and arrived in a timely manner. Customer satisfaction is our top priority, and it's wonderful to know that we've met your expectations. If you have any further questions or need further assistance, please do not hesitate to contact us at any time. We're here to provide you with exceptional service at every stage of your shopping experience. Once again, thank you for your trust and support. We look forward to serving you again in the near future!!!!
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Jorge Henrique P.
Rating: 5 out of 5
following a purchase from 23/03/2024
Everything was perfect, the package was well packed and the items were in perfect condition, I am really satisfied, I will definitely buy from this store again.
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Response from 1001hobbies
Thank you so much for your kind feedback! We are glad to hear that you were satisfied with your order and found the items to be in perfect condition. Your satisfaction is our top priority and we are happy to know that our commitment to quality and careful packaging was appreciated. We will be more than happy to welcome you back to our store in the future. If you have any questions or need further assistance, please do not hesitate to contact us. Thank you again for your continued support and trust in our store.
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Michel O.
Rating: 5 out of 5
following a purchase from 14/03/2024
++++
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Aleksandar M.
Rating: 5 out of 5
following a purchase from 16/02/2024
You're great, keep it up and more offers and vouchers please!
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Alberto B.
Rating: 1 out of 5
following a purchase from 21/03/2024
I had requested home delivery not to the stationery store
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Response from 1001hobbies
We sincerely apologize for the inconvenience. We would like to clarify that during the purchase process, you had the option to select your preferred delivery method, including home delivery service or pickup at a relais location. However, we understand that there may have been misunderstandings and we are here to resolve this situation as quickly and efficiently as possible. We are here to assist you and want to make sure that you receive the best possible service. Thank you for your understanding
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Frank K.
Rating: 2 out of 5
following a purchase from 20/02/2024
Delivery time too long
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Monika D.
Rating: 2 out of 5
following a purchase from 18/12/2023
The surcharge for faster delivery was not justified, I expect a refund to my PayPal account. Despite changing the delivery address, the delivery was made to the "old" delivery address and thus additional costs for shipping.
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gianluca C.
Rating: 5 out of 5
following a purchase from 04/03/2024
great service, reliable and fast.
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Emre B.
Rating: 5 out of 5
following a purchase from 19/03/2024
The purchase through to delivery was simple and uncomplicated, flawless. To the article, this was super detailed and easy to assemble. 1001hobbies is highly recommended. I will be buying more models.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are pleased to hear that you were satisfied with your purchase from us and that the item was super detailed and easy to assemble. Your recommendation means a lot to us and we look forward to assisting you with other models in the future. If you have any further questions or need help, please do not hesitate to contact us. We are at your disposal! Thank you again for your trust and support. Yours sincerely,
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Abel Z.
Rating: 1 out of 5
following a purchase from 06/03/2024
They did not deliver my order, after days waiting for a solution I have no answer, I do not recommend this site at all, you claim and if you call they answer in English and do not speak Spanish, the response mail is null to your claims, thank goodness it was a small order and I will not lose much money, because for me it is already lost.
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Response from 1001hobbies
We sincerely regret the inconvenience you experienced with your order. We understand your frustration and apologize for any delay or miscommunication you have experienced. We take your situation very seriously and are committed to resolving this issue quickly and to your satisfaction. Our goal is to provide quality service and ensure full customer satisfaction. We look forward to the opportunity to prove to you that we are capable of doing so. Thank you for your understanding
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jeff C.
Rating: 5 out of 5
following a purchase from 18/03/2024
very good, received on time, I recommend this site.
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Marcel S.
Rating: 5 out of 5
following a purchase from 22/03/2024
Fast and correct delivery, uncomplicated ordering process
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Manuel E.
Rating: 5 out of 5
following a purchase from 04/03/2024
Everything I have ordered has arrived correctly, therefore, I recommend him as a reliable seller.
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