English 
A
Rating: 5 out of 5
Fast delivery and everything arrived intact, great!
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 296 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2 and 5 stars
Reset filtersC
Rating: 5 out of 5
OK for delivery.
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M
Rating: 1 out of 5
Worthless webshop! After two weeks of waiting, my order has still not been shipped even though it is indicated to be in stock. The e-mail is not responded to and when I call I get an English speaking person on the phone (probably outsourced customer service). Can't cancel the order on the website or by phone because they first have to 'investigate' what went wrong. In short, worthless order here NEVER again. Now just hope I get my money back.
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Response from 1001hobbies
Dear Customer, We are very sorry to hear that you experienced problems with your order. As a French online store, we always strive to provide high-quality customer service, and we deeply regret that your experience did not meet your expectations. We want to assure you that we take your concerns very seriously and will immediately investigate what happened with your order. We will do our best to correct this mistake and we hope to regain your trust again in the future. If you have any further questions or comments, please do not hesitate to contact us directly. We are ready to assist you. Kind regards,
C
Rating: 5 out of 5
very clear site, interesting products
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
C
Rating: 5 out of 5
Niquel
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J
Rating: 5 out of 5
Very good, the product arrived perfectly packed and on time.
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T
Rating: 5 out of 5
Good price, good selection, shipping is great with all the necessary information
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F
Rating: 5 out of 5
Still all good
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D
Rating: 5 out of 5
Fast, very professional
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P
Rating: 5 out of 5
Thank you for offering references that were out of production as soon as they were reissued. Fast and controlled delivery. Best regards.
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Response from 1001hobbies
Hello Patrick, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
C
Rating: 5 out of 5
Quick service
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J
Rating: 5 out of 5
no problem with you ras
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F
Rating: 5 out of 5
Always good
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O
Rating: 5 out of 5
Well received, on time. Great!
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J
Rating: 5 out of 5
Easy access to the various sections, very good delivery tracking, carefully packaged and protected.
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C
Rating: 5 out of 5
Great, didn't expect everything to go so smoothly. Highly recommended.
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E
Rating: 5 out of 5
Excellent site with a very wide choice of products. The conditions of use and delivery are impeccable. I highly recommend this site. Thank you very much. Eric.
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Response from 1001hobbies
Thank you very much for your comment Hello Eric, Thank you for your comment and for your confidence. We insist on the fact that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
S
Rating: 5 out of 5
clear site, fast communication
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M
Rating: 5 out of 5
Great, as always
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H
Rating: 5 out of 5
Product received conforms to order
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P
Rating: 5 out of 5
One small drawback: you apply stickers to the Tamiya paints and can no longer read the color.
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A
Rating: 5 out of 5
Fast delivery - thank you !!!
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M
Rating: 5 out of 5
Good quality, decals can be easily applied in one piece. Do not tear. Goods delivered on time within the agreed delivery time. Always happy to return.
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F
Rating: 5 out of 5
Excellent purchase, fast shipping, with several options.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
M
Rating: 5 out of 5
Very good, impeccable service, caring and attentive. I recommend it!
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S
Rating: 5 out of 5
The order met my expectations and was very well packaged. Excellent customer service, who warned their customers of any slight delay by e-mail.
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P
Rating: 5 out of 5
Impeccable delivery times
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T
Rating: 5 out of 5
Fast and good quality.....thank you
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J
Rating: 5 out of 5
For the moment I can only congratulate you on the speed of your delivery.
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M
Rating: 5 out of 5
as usual my order arrived on time and in good condition it's perfect
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G
Rating: 5 out of 5
Fast shipping, correct packaging, fast oration. No problem at all.
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B
Rating: 5 out of 5
Easy navigation Product selection
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M
Rating: 5 out of 5
Súper!
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S
Rating: 5 out of 5
Fast delivery
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M
Rating: 5 out of 5
Everything is perfect. If I have to put a flaw to the 1001Hobbies site is that the translation into Spanish is very improvable. Otherwise, navigation is easy and the service is impeccable. I am very satisfied and I highly recommend 1001Hobbies to anyone who is looking for good models. Thank you very much.
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Response from 1001hobbies
We sincerely appreciate your kind words and detailed comments about your experience with us. We are very happy to hear that you are generally satisfied with our service and that you found the navigation easy and the customer service impeccable. Regarding your comment about the Spanish translation, we are very sorry for any inconvenience this has caused. We take our customers' comments very seriously and will work to improve the quality of our translations in the future. We value your recommendation and appreciate your confidence in us. We always strive to provide the best possible experience for our customers and will be happy to serve you again in the future. Thank you once again for your support and for choosing 1001Hobbies. Best regards,
F
Rating: 5 out of 5
Ras Fast delivery
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F
Rating: 5 out of 5
Everything delivered correctly
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A
Rating: 2 out of 5
The order took much longer than specified before and during purchase. There was no explanation until I protested in writing.
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Response from 1001hobbies
Dear customer, We appreciate your feedback and sincerely regret any inconvenience caused by the delay in your order. We understand your frustration Please note that some of our products are made to order specifically for you through our suppliers. This may result in longer lead times compared to in-stock products. While we strive to provide accurate estimates of delivery times, sometimes unforeseen events can arise that extend these lead times. We will take steps to improve our communication in the future and thank you for sharing your experience with us. We appreciate your patience and understanding as we work to resolve these issues. If you have any further questions or concerns, please do not hesitate to contact us directly. We are here to help you. Yours sincerely,
A
Rating: 5 out of 5
Ras all ok
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T
Rating: 5 out of 5
I received the product in very good condition.
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