English 
D
Rating: 5 out of 5
Impeccable
Translated reviews
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 302 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2 and 5 stars
Reset filtersJ
Rating: 5 out of 5
The order arrived perfectly and quickly.
Translated reviews
Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
H
Rating: 5 out of 5
Great selection, smooth handling and fast delivery. TOP!
Translated reviews
Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
P
Rating: 2 out of 5
I'm not happy with the order it's a misleading article
Translated reviews
Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
B
Rating: 2 out of 5
Almost 3 weeks to receive paints that are reported in stock, I find this very average. With for only information, an email, each week which informs me that my order was not yet prepared... and to finish no sign of the customer service, nor any compensation...
Translated reviews
Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
A
Rating: 5 out of 5
fine
Translated reviews
M
Rating: 2 out of 5
bonjour je ne pensais pas que le pot de peinture serait miniature erreur de ma part
Translated reviews
P
Rating: 5 out of 5
I'm just discovering this site and so far so good, model selection and orders. Have a nice day.
Translated reviews
P
Rating: 5 out of 5
Great site, great products, fast shipping
Translated reviews
Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
H
Rating: 5 out of 5
What others didn't have was sent to me very quickly.
Translated reviews
Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
E
Rating: 5 out of 5
Fast delivery and well packaged. Thank you very much.
Translated reviews
C
Rating: 5 out of 5
Everything's okay with me
Translated reviews
P
Rating: 5 out of 5
Hello, I received the decals and I am very satisfied. I recommend your site. Thank you
Translated reviews
N
Rating: 5 out of 5
I ordered 2 figure-rise figures. As soon as both figures were available, they arrived within a few working days in good condition. Gladly again.
Translated reviews
Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
H
Rating: 5 out of 5
Nikel a very good kit of the f 84f
Translated reviews
A
Rating: 5 out of 5
Worked like a charm. Delivery was 5 days faster than the e-mail announcement. The only drawback is that the lowest prices are negated by the high postage costs.
Translated reviews
Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
L
Rating: 5 out of 5
Product price speed nickel
Translated reviews
C
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend it!
Translated reviews
B
Rating: 5 out of 5
Fast delivery, everything perfect
Translated reviews
Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
J
Rating: 5 out of 5
Easy to access and pleasant to consult.
Translated reviews
P
Rating: 5 out of 5
Very well, there was a slight delay but I was warned.
Translated reviews
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
D
Rating: 5 out of 5
Even if you need a very rare item, this site does everything it can to find it for you, which proves its passion for making its customers happy and respected. Thank you for that too.
Translated reviews
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
P
Rating: 2 out of 5
The item was bought on Sept 12th but only arrived on Oct 25th and only after 2 emails and a message on Instagram dm. I bought it to give as a birthday gift and it arrived after the date. Definitely will never buy in the store again and will not recommend it.
Translated reviews
Y
Rating: 5 out of 5
Fast, reliable service
Translated reviews
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
M
Rating: 5 out of 5
R A S
Translated reviews
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
M
Rating: 2 out of 5
I order paints with references and when I receive them there are no references on the pots.
Translated reviews
Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
P
Rating: 5 out of 5
bonjour rien a dire
Translated reviews
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
R
Rating: 5 out of 5
top service
Translated reviews
M
Rating: 5 out of 5
I recognize the seriousness and punctuality of the company after a few setbacks that surprised me ... I resume to be a loyal customer. Well done to you . SIMON
Translated reviews
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
L
Rating: 5 out of 5
Easy to find, shipping takes a little longer because ( in my case) it had to come from France. The long wait has been rewarded with a very nice product.
Translated reviews
J
Rating: 5 out of 5
Pleasantly surprised. Terrific efficiency. First time on the site but I would recommend it with my eyes closed. I'll be ordering again.
Translated reviews
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
D
Rating: 5 out of 5
Simple navigation on the site, order received in 4 days, I recommend.
Translated reviews
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
M
Rating: 5 out of 5
It takes a while to arrive, but the product is exactly as desired, neither imitations nor adaptable, original brand product and at a good price.
Translated reviews
L
Rating: 2 out of 5
Apart from the fact that the parcel arrived in a sorry state (crushed cardboard), even though I'd expected careful packaging after a 17-day wait, a "maquette", strangely offered without a photo (which struck me as suspicious and warranted a phone call), the so-called "maquette" of the Iliouchine Il-76 is very disconcerting: there's no box, the parts are very rough, non-individualized mouldings in the "rough" style, with no interlocking system, and in rather soft plastic, so difficult to work with! So I don't know if I could do anything with them, despite 35 years' experience in model making; they weren't worth €150! I'd have liked to add some photos to the commentary, that would be more eloquent.
Translated reviews
Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
F
Rating: 5 out of 5
Satisfied with the purchase
Translated reviews
F
Rating: 5 out of 5
Delivered very quickly
Translated reviews
Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
P
Rating: 5 out of 5
Very good communication on the follow-up of the processed order.
Translated reviews
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
C
Rating: 5 out of 5
Everything I ordered was in the package and well wrapped. It's Christmas before time.
Translated reviews
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
F
Rating: 1 out of 5
I am still waiting to hear about the FIAT G50, which I have not received.
Translated reviews
I
Rating: 5 out of 5
Excellent service. I have used 1001 Hobbies several times now and would recommend them.