Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 303 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2 and 5 stars

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F
Felipe S.
Rating: 5 out of 5
following a purchase from 12/10/2023
In 1001 hobbies everything is perfect.
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Stephen S.
Rating: 5 out of 5
following a purchase from 07/10/2023
They always have what I need and despite ordering from overseas, my order always arrives very quickly
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
M
Maria G.
Rating: 5 out of 5
following a purchase from 04/09/2023
As yet I haven't checked the package, its for a Christmas present for a friend!!
H
herve D.
Rating: 5 out of 5
following a purchase from 08/09/2023
very well
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Josse V.
Rating: 5 out of 5
following a purchase from 07/10/2023
Simply : everything as good management should be !
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jean marc C.
Rating: 5 out of 5
following a purchase from 11/10/2023
Very friendly team, readable site, and information on orders, follow-up impeccable .site that I have already recommended .
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Roland G.
Rating: 5 out of 5
following a purchase from 14/09/2023
Efficient, on time. Products correspond to the order. Very satisfied.
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Élisa G.
Rating: 5 out of 5
following a purchase from 08/10/2023
Great site! Affordable price, delivered on time, lots of choices! I recommend
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Martin C.
Rating: 5 out of 5
following a purchase from 21/09/2023
Have received every item ordered and received them in a reasonable time.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Philippe T.
Rating: 1 out of 5
following a purchase from 22/09/2023
Your description and void
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Jeffrey H.
Rating: 2 out of 5
following a purchase from 28/09/2023
Poor service.
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Aldo D.
Rating: 2 out of 5
following a purchase from 20/09/2023
the site does not provide good information for non French residents and i had not been informed of the unacceptable delay of forwarding (although through an expensive express provider : more than 3 weeks for Dubai !!! (still pending)
Response from 1001hobbies
Good morning, We thank you for your comment. We apologize to you, please believe that this type of incident is not representative of the services and quality we offer. We invite you to send us an email to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
K
Kaneza H.
Rating: 5 out of 5
following a purchase from 30/09/2023
Very good
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Iñigo A.
Rating: 5 out of 5
following a purchase from 07/10/2023
Everything went smoothly.
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claudio B.
Rating: 1 out of 5
following a purchase from 30/08/2023
I am still waiting, after numerous e mails and assurances about it from the seller ,to receive one of the packages ordered and logically already paid for, disappointment.
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gabriel V.
Rating: 5 out of 5
following a purchase from 07/10/2023
I had no problems finding the products I needed or placing the order.
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G K.
Rating: 5 out of 5
following a purchase from 01/10/2023
Very satisfied with all the points you mention.
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Christopher P.
Rating: 1 out of 5
following a purchase from 04/10/2023
Terrible. They only sent half of my order, which was damaged, the most expensive item never arrived and was never sent, they have also refused to send a replacement or send me a refund for it. I would NEVER buy from this company again and I would tell anybody else to avoid dealing with them. They also pretend they are in the UK with their website name, UK phone number and UK prices but they are actually in France. Their customer service is pathetic, the ignore you. Worst experience EVER. I lost £160 dealing with them.
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DR. MARCO C.
Rating: 5 out of 5
following a purchase from 26/09/2023
EXCELLENT...!
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Enrique A.
Rating: 5 out of 5
following a purchase from 24/09/2023
Super, everything went well. Thank you very much, always happy to return
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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jean S.
Rating: 5 out of 5
following a purchase from 07/10/2023
tout ok ,bien passer ,je fabrique des wagons blidé ,matire carton sur chassi jouef ,cordialement
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Julio I.
Rating: 5 out of 5
following a purchase from 18/09/2023
Todo perfecto. Rápido y sin problemas.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Didier C.
Rating: 5 out of 5
following a purchase from 06/10/2023
Fast, trouble-free delivery - perfect
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Bruno T.
Rating: 5 out of 5
following a purchase from 28/09/2023
Perfect
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Stoppa F.
Rating: 5 out of 5
following a purchase from 28/09/2023
Order arrived in perfect condition, with items not available from the competition.
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jean-marie A.
Rating: 5 out of 5
following a purchase from 28/09/2023
Impeccable
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Kai L.
Rating: 5 out of 5
following a purchase from 08/10/2023
The first delivery was great.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Terry C.
Rating: 5 out of 5
following a purchase from 07/10/2023
1st class all the way
M
Manuel B.
Rating: 5 out of 5
following a purchase from 03/10/2023
Good material
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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DIDIER L.
Rating: 5 out of 5
following a purchase from 10/10/2023
satisfied with the order ,correct price ,fast delivery .
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Loic L.
Rating: 5 out of 5
following a purchase from 09/10/2023
Ordered and received quickly I recommend
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Nicolas V.
Rating: 5 out of 5
following a purchase from 09/10/2023
I appreciate that the stock indicated on the site is the real stock. Finally thanks to you I was able to find the Soulblight and gloomspite warscrolls for Warhammer Age of sigmar! Super site I will recommend you!
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Laurent P.
Rating: 5 out of 5
following a purchase from 21/09/2023
super site i recommend very well packaged, fast shipping. nothing to say. the top also for the prices.merçi
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Aroa S.
Rating: 5 out of 5
following a purchase from 02/10/2023
Everything perfect, even arrived earlier than expected
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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carlos M.
Rating: 2 out of 5
following a purchase from 03/09/2023
the canisters arrived half dry. less than half of them
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Response from 1001hobbies
Contact Request Thank you for your comment. Thank you for taking the time to highlight this incident and we apologize. Please contact customer service at [email protected]. Thank you for your time. Thank you for your confidence in 1001Hobbies.
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Eric D.
Rating: 5 out of 5
following a purchase from 18/09/2023
Top aero paint
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Pascal V.
Rating: 5 out of 5
following a purchase from 02/10/2023
The team is serious and responsive, and orders are delivered quickly: keep up the good work!
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Adam B.
Rating: 5 out of 5
following a purchase from 19/09/2023
Everything I ordered was intact and was exactly what I ordered. It may have taken 3 weeks but what I ordered is rare to find.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Vivien A.
Rating: 5 out of 5
following a purchase from 12/10/2023
Very satisfied, delivered as expected and superb model as I'd hoped.
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Etienne G.
Rating: 5 out of 5
following a purchase from 03/07/2023
All good
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