Customer reviews of 1001hobbies

Everything perfect!!! I recommend this store for seriousness and 'excellent buyer service. The 'item arrived on time and in impeccable condition.

Out of stock not notified prior to purchase. I've seen several notices after buying notifying this. When I bought a figurine, I told myself that I would exceptionally take a direct home delivery and pay a little more so that it would be quick (for a birthday). Result: Order received a little over 2 weeks later, even though the delivery date was ANNOUNCED at the time of purchase, a few days later. I don't recommend this site and won't buy anything from it again.

I found myself very well

totally satisfied, delivery was very fast, the day after my order was prepared and two days later in delivery, delivery made in 2 days, packaging was secure and in very good condition. I would recommend

Wide assortment of items, good prices and fast shipping with well-made packaging, I will definitely buy again.

This is my 2nd order with 1001 Hobbies. The first one went smoothly, but for the last order, an item was missing from my package. On my account, the missing item was supposed to be in the parcel (no separate shipment or later notification) and no note in the parcel. The same day I sent an e-mail to the website address and to this day I still have no reply from them (parcel received on 09/08 and it's now 13/08). I don't know why my item was missing from my parcel, nor whether it will be delivered soon or not... I still have no answer even though my order has been paid in full! I'm disappointed with the after-sales service! I haven't even received an acknowledgement of receipt, after sending my query by e-mail, stating that my request had been processed. Will I get my money back? Will I finally receive my parcel? I'm still in the dark and I don't think this is right and professional.

I recommend, very professional and serious

Good contact and goods

Very good

Too long. One week to process an order before shipping. Buying from France is fine, but ordering from abroad is quicker...

Parcel sent on time and received in excellent condition.

Model conforms well

Fast and correct delivery

Goods arrived quite quickly. Not yet opened and started.
But it will be!

PERFECT

The client service did not respond by phone as well as no answer via web site forms. Even thought there is a great product catalog, description I am doubt I will ever try this webshop again.

As usual. Prompt and courteous delivery. Thank you.

Item available at a reasonable price Fast delivery bravo

Very good for online shopping, professional and efficient. I am a satisfied customer.

Products didn't take long to come in stock, and usual fast trans-Atlantic shipping. Their depth of stocking is good, and delays from mfrs are pretty short, 2-4 weeks at most.

Goods were broken. All glass bottles. I sent photos. But I still had to send everything back. It all took weeks. Then one product was no longer available. I never received the remaining amount! Despite a request. Communication is the worst. Once a problem arises here, everything is pointless.

Always trouble-free - received promptly Thank you

All very well indeed. Very good service.

I'm very happy with my purchases on your site, if we have any problems we go straight to someone who can solve the problem very quickly. I recommend this site to everyone. See you soon.

Fast, secure delivery of orders. Mainly interested in 1/72 figures, I only regret that the kits offered are often not detailed, with photos of the subjects.

perfect.....

Everything was great!

The order arrived in perfect condition within a reasonable time.
Perhaps a little too many emails with notices, follow-ups, etc. Too much information kills information.

Full range of models and accessories, fast delivery

I received my last order very late. Deliveries are much faster from E Bay and AMAZON. I will not buy from you again.

Correct and fast delivery. Well packaged. Thank you.

Serious and reliable

....

Delivery as ordered and on time, impeccable box

Today, August 11, I am still waiting for my order, which was scheduled for delivery on August 1. According to what they tell me, as I chose the untracked shipping option, if I don't receive it in about a month from the due date, I will contact them again. What does the fact that you choose the untracked shipping option have to do with the fact that the order will arrive on time? Please clarify this for me, the order is paid for.

figure arrived in perfect condition.

everything went well Thank you very much

model ok delivery takes too long

Clear website!

Super top