Customer reviews of 1001hobbies

4,2 /5

Based on 40 311 published reviews

5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 08/07/2023 à 15h10 following a purchase from 24/06/2023

great product and fast delivery

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Acheteur Vérifié

Published on 08/07/2023 à 12h57 following a purchase from 01/07/2023

All good

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Acheteur Vérifié

Published on 08/07/2023 à 08h30 following a purchase from 08/06/2023

The customer is informed of the status of his order at every stage. Serious and professional company. To be recommended.

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Acheteur Vérifié

Published on 08/07/2023 à 07h37 following a purchase from 02/07/2023

I am delighted with my order

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Acheteur Vérifié

Published on 08/07/2023 à 07h13 following a purchase from 11/06/2023

Very good sales service

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Verified Buyer

Published on 08/07/2023 à 05h46 following a purchase from 06/06/2023

Found this site through Google. Very easy to navigate and had just want I wanted at the right price. Shipping tracking was off but for the better. Order showed up earlier than it was supposed to. Overall very good experience.

Verified Buyer

Published on 08/07/2023 à 00h49 following a purchase from 02/06/2023

all good

Verified Buyer

Published on 08/07/2023 à 00h00 following a purchase from 10/06/2023

A wide variety of unusual vehicles and equipments to choose from, with good turnaround times on out of stock items. Trans-Atlantic shipping speed is good, and orders arrive packed well, so no damage. The website search engine sometimes gets a little snarky with the results, and sometimes the individual category listings have the wrong picture attached to them, but this is rare. It's really eye-opening just what is available in the plastic model world, and 1001 hobbies does a good job of bringing this to the modeler's attention.

Verified Buyer

Published on 07/07/2023 à 23h25 following a purchase from 26/06/2023

The miniatures were different than I expected but they're perfect for what I need anyway. The shipping was also fast.

Acheteur Vérifié

Published on 07/07/2023 à 22h36 following a purchase from 12/06/2023

Very good

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Comprador Verificado

Published on 07/07/2023 à 20h46 following a purchase from 18/06/2023

everything has been very correct.

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Verifizierter Käufer

Published on 07/07/2023 à 20h15 following a purchase from 28/06/2023

Fast shipping

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Acheteur Vérifié

Published on 07/07/2023 à 17h05 following a purchase from 15/06/2023

Very happy in every way

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Acheteur Vérifié

Published on 07/07/2023 à 13h38 following a purchase from 17/06/2023

Nickel

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Acheteur Vérifié

Published on 07/07/2023 à 12h12 following a purchase from 02/07/2023

Impeccable I will recommend without problem

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Acquirente Verificato

Published on 07/07/2023 à 11h58 following a purchase from 08/06/2023

GREAT SERVICE FOR GREAT PRODUCTS..!

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Acheteur Vérifié

Published on 07/07/2023 à 11h17 following a purchase from 04/07/2023

Fast order processing

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Geverifieerde Koper

Published on 07/07/2023 à 01h18 following a purchase from 18/06/2023

It is that I received a voucher for this site otherwise I would never have ordered through this site. But it turns out they are scammers.
1. Free delivery from spending 100 euros, quite high but with such a store you're soon there anyway. I order here for 160 euros and use my vouchers. But they are not seen as money but as a discount code so you still have to pay shipping costs. Ridiculous 2. You order some things, half of them are delivered, namely all the small stuff, but you can forget about the big and expensive kit. If you then contact the customer service you get a response if you can send pictures because it should be in the box. Responded twice now and 2 weeks later and never heard anything back. Never buy anything here!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Response from 1001hobbies Published on 10/07/2023

Hello and thank you for your message. We are very sorry about this situation. I see that an email was sent to you from our customer service on 28/06, but it has not been answered. Can you confirm that you received this email? Regarding shipping costs, there are several conditions required to benefit from this: it is only when shipped by Mondial Relay, and under the condition that the dimensions of the package meet their standards. For the missing item, I will inform customer service again so they can keep in touch with you. Have a great day!

Verified Buyer

Published on 06/07/2023 à 22h24 following a purchase from 22/06/2023

At the end of the day I received exactly what I ordered. Service was good and timely.

Comprador Verificado

Published on 06/07/2023 à 19h38 following a purchase from 12/06/2023

I think it's all very good

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Geverifieerde Koper

Published on 06/07/2023 à 19h29 following a purchase from 29/06/2023

My beqstelling was delivered with utmost care. Thank you.

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Acheteur Vérifié

Published on 06/07/2023 à 18h01 following a purchase from 08/06/2023

Plenty of choice for a good price

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Acheteur Vérifié

Published on 06/07/2023 à 17h35 following a purchase from 30/06/2023

Halo mug received quickly without any problems, nothing to report.

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Acheteur Vérifié

Published on 06/07/2023 à 16h45 following a purchase from 23/06/2023

Good communication, good product.

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Acheteur Vérifié

Published on 06/07/2023 à 15h05 following a purchase from 21/06/2023

2 weeks to receive an order is pathetic, unacceptable. A serious lack of professionalism.

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Response from 1001hobbies Published on 10/07/2023

Hello, thank you for your message. We are sorry for this delay beyond our control, it is a problem that we encounter with this carrier which claims to be "economical". Having received a lot of negative feedback, we're going to find another carrier to ensure the best possible deliveries. Have a nice day!

Geverifieerde Koper

Published on 06/07/2023 à 15h03 following a purchase from 08/06/2023

Top site

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Verified Buyer

Published on 06/07/2023 à 14h17 following a purchase from 10/06/2023

Would definitely use again. A+

Acheteur Vérifié

Published on 06/07/2023 à 14h13 following a purchase from 30/06/2023

Perfect

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Comprador Verificado

Published on 06/07/2023 à 12h21 following a purchase from 02/07/2023

Fast and very accurate in the description

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Acheteur Vérifié

Published on 06/07/2023 à 11h44 following a purchase from 06/06/2023

Very good site and reasonable prices

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Geverifieerde Koper

Published on 06/07/2023 à 11h25 following a purchase from 04/05/2023

I didn't even get half of my order but paid for it. I actually want my money back.

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Response from 1001hobbies Published on 10/07/2023

Hello, thank you for your message. We deeply regret this situation. Could you please send a message to [email protected] indicating which items are missing? Thank you very much!

Geverifieerde Koper

Published on 05/07/2023 à 17h31 following a purchase from 25/06/2023

Cleanly packed

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Acquirente Verificato

Published on 05/07/2023 à 16h39 following a purchase from 16/06/2023

Never have I had a problem with the purchases I have made.
You guys are really good.

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Acheteur Vérifié

Published on 05/07/2023 à 16h21 following a purchase from 22/06/2023

perfect packaging; nickel

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Verifizierter Käufer

Published on 05/07/2023 à 15h23 following a purchase from 17/06/2023

Good and fast customer service. Fast delivery and great stock. Gladly again

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Verified Buyer

Published on 05/07/2023 à 13h48 following a purchase from 04/06/2023

Received promptly and well packaged faultless service

Acheteur Vérifié

Published on 05/07/2023 à 00h25 following a purchase from 26/06/2023

Everything went smoothly, from choosing the figurine to receiving the parcel. I can't recommend it enough!

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Acheteur Vérifié

Published on 04/07/2023 à 23h36 following a purchase from 15/06/2023

As impeccable as ever.

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Acheteur Vérifié

Published on 04/07/2023 à 19h30 following a purchase from 24/02/2023

the customer service is very good, only small things should be changed in my opinion.

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Verifizierter Käufer

Published on 04/07/2023 à 18h30 following a purchase from 22/05/2023

Always delivered all orders to Germany without any problems. I often order from 1001 Modellbau and am completely satisfied with the service.

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