Customer reviews of 1001hobbies

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Comprador Verificado

Rating: 5 out of 5

Published on 21/06/2023 à 20h43 following a purchase from 22/05/2023

Everything very correct. 100% satisfied.

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Acquirente Verificato

Rating: 5 out of 5

Published on 21/06/2023 à 10h16 following a purchase from 21/05/2023

No problem , fast shipping

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/06/2023 à 21h32 following a purchase from 15/05/2023

Intuitive navigation. And many products in stock

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/06/2023 à 20h23 following a purchase from 07/05/2023

Always professional, hats off to you

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Verifizierter Käufer

Rating: 5 out of 5

Published on 20/06/2023 à 18h03 following a purchase from 31/05/2023

super

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/06/2023 à 15h57 following a purchase from 09/06/2023

Excellent service.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/06/2023 à 13h53 following a purchase from 09/06/2023

Excellent service.

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Verified Buyer

Rating: 5 out of 5

Published on 19/06/2023 à 21h53 following a purchase from 28/04/2023

Excellent product and delivery!
Will continue to buy from them.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/06/2023 à 20h55 following a purchase from 15/06/2023

Coli delivered very quickly for Father's Day. For the rest, no feedback yet on the contents.

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Geverifieerde Koper

Rating: 5 out of 5

Published on 19/06/2023 à 16h47 following a purchase from 01/06/2023

Very good service! Fast and correct. Top just!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/06/2023 à 13h46 following a purchase from 08/03/2023

Perfect!!!

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Geverifieerde Koper

Rating: 5 out of 5

Published on 19/06/2023 à 00h08 following a purchase from 14/06/2023

Found my product quickly on the site and the order and delivery went smoothly.

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Verified Buyer

Rating: 5 out of 5

Published on 18/06/2023 à 21h53 following a purchase from 12/06/2023

The delivery was fast and the parts and box were in good shape.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 18/06/2023 à 19h00 following a purchase from 29/01/2023

Very well, one item of my order was out of stock and could be replaced by two other items at a slightly higher total price, but 1001 hobbies didn't offer me the difference. Thank you very much

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Acheteur Vérifié

Rating: 5 out of 5

Published on 18/06/2023 à 18h04 following a purchase from 24/05/2023

Thank you very much.

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Verified Buyer

Rating: 5 out of 5

Published on 18/06/2023 à 15h40 following a purchase from 15/04/2023

Amazing service, easy to use site, easy international delivery, and the products were very safely packed! Great work team!

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Acquirente Verificato

Rating: 5 out of 5

Published on 18/06/2023 à 15h14 following a purchase from 02/05/2023

honest prices

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Acheteur Vérifié

Rating: 5 out of 5

Published on 18/06/2023 à 14h10 following a purchase from 09/06/2023

Perfect!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 18/06/2023 à 13h23 following a purchase from 24/05/2023

Nickel

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Verifizierter Käufer

Rating: 5 out of 5

Published on 18/06/2023 à 12h19 following a purchase from 24/05/2023

5 stars for price, product quality and service. Always happy to return!

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Acheteur Vérifié

Rating: 1 out of 5

Published on 18/06/2023 à 12h14 following a purchase from 19/05/2023

I can't get sales on the phone. I've chosen a product where the site is supposed to provide the colors adapted to the theme of the model. You should know that this does not mean that 1001 Hobbies' colors are among those recommended by the manufacturer... I regret my purchase.

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Response from 1001hobbies Published on 19/06/2023

Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We're sorry if you haven't been able to reach us: our teams are available by telephone from Monday to Friday, from 10am to 1pm and from 2pm to 6pm. You can also send us an e-mail at [email protected]. If you still can't find the solution you're looking for, don't hesitate to call us back. We wish you an excellent day. 1001hobbies customer service

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Verified Buyer

Rating: 5 out of 5

Published on 17/06/2023 à 23h06 following a purchase from 07/06/2023

Products came relatively quickly and were well packed.

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Comprador Verificado

Rating: 5 out of 5

Published on 17/06/2023 à 22h25 following a purchase from 24/05/2023

Everything was perfect.

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Geverifieerde Koper

Rating: 1 out of 5

Published on 17/06/2023 à 22h00 following a purchase from 09/05/2023

Totally bad. The employee doesn't speak Dutch and I still don't have the puzzle. And there is no trach and tracé and I haven't got my money back either. In short do not order anything

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Response from 1001hobbies Published on 19/06/2023

Hello, thank you for your message. We are sorry about the situation. Right now our team is limited to providing after-sales service in Dutch via phone, but we should have no problem communicating via email. I see that your order cannot be tracked, which unfortunately means that delivery may take a month. If you still haven't received the product to date, please send us an email at [email protected] and we will find a solution. Thank you and have a great day.

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Geverifieerde Koper

Rating: 5 out of 5

Published on 17/06/2023 à 18h12 following a purchase from 12/06/2023

Large selection. Interesting prices. Prompt and correct delivery.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/06/2023 à 18h06 following a purchase from 10/05/2023

Simple site, not too complicated

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/06/2023 à 15h47 following a purchase from 09/06/2023

Ras

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/06/2023 à 15h10 following a purchase from 12/06/2023

order received in perfect condition and on time . A company to be recommended for its reliability. SIMON

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Response from 1001hobbies Published on 19/06/2023

Hello and thank you for your message! I see that you've included your first name in your comment and it's best not to mention it so that it can appear. Feel free to delete it! Thank you very much and see you soon at 1001Hobbies!

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Geverifieerde Koper

Rating: 5 out of 5

Published on 17/06/2023 à 15h04 following a purchase from 29/05/2023

Excellent and fun kit !

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/06/2023 à 14h55 following a purchase from 10/06/2023

Fast and efficient. Unbeatable prices.

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Acquirente Verificato

Rating: 1 out of 5

Published on 17/06/2023 à 12h31 following a purchase from 08/06/2023

Very bad experience I paid for the fast shipping that was supposed to arrive within two days because I needed it urgently while the package arrived after 5 days and now I can't use it, so the purchase turned out to be useless.

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Response from 1001hobbies Published on 19/06/2023

Hello, thank you for your important message. We are terribly sorry about this situation. I see that the deadline was missed. As compensation, may I offer you a 10 euro voucher with code COMSAV10 on your next order as an apology. Have a nice day!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 16/06/2023 à 20h50 following a purchase from 12/05/2023

Very good seller, item corresponds to the description, fast and efficient shipping.

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Verified Buyer

Rating: 5 out of 5

Published on 16/06/2023 à 17h06 following a purchase from 06/06/2023

Speed and convenient easy hassle free love this place wished I found it sooner!!! A***

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Comprador Verificado

Rating: 1 out of 5

Published on 16/06/2023 à 16h34 following a purchase from 08/05/2023

I received half of the products

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Response from 1001hobbies Published on 19/06/2023

Hello and thank you for your message, it means a lot to us. We are sorry for the situation. Can you confirm that you only received one of the 2 products you ordered? If you haven't already, could you please email us at [email protected] with an update on the situation so that we can send the second product as soon as possible? Thank you and have a nice day

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Acheteur Vérifié

Rating: 5 out of 5

Published on 16/06/2023 à 15h32 following a purchase from 11/05/2023

Ras.

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Geverifieerde Koper

Rating: 5 out of 5

Published on 16/06/2023 à 12h50 following a purchase from 11/06/2023

excellent

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Verified Buyer

Rating: 5 out of 5

Published on 15/06/2023 à 19h43 following a purchase from 21/05/2023

Item was well-packed and quickly shipped. I have consistently had outstanding service from 1001 Hobbies!

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Verified Buyer

Rating: 5 out of 5

Published on 15/06/2023 à 19h20 following a purchase from 02/06/2023

excellent service...would recommend

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/06/2023 à 17h39 following a purchase from 09/06/2023

The delivery was fast and the item in good condition.

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Geverifieerde Koper

Rating: 2 out of 5

Published on 15/06/2023 à 17h34 following a purchase from 02/05/2023

the website is very unclear about shipping times. 1000hobbies.nl seems to be a Dutch webshop, but apparently it is French. my items had to come from France,. 3weeks delivery time for an item in stock is way too long.

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Response from 1001hobbies Published on 19/06/2023

Hello, and thank you for your message. Yes, we are a French store that delivers throughout Europe and the rest of the world. I am sorry if the delivery times were not to your liking: unfortunately, economy shipping can take up to a month. For my part, I will pass on the information about the lack of order details. Please feel free to choose another delivery service. Have a great day!