English 
A
Rating: 5 out of 5
Trustworthy site. Will I soon have the second bottle of iron pigments? Looking forward to a restocking. Sincerely
Translated reviews
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 312 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2 and 5 stars
Reset filtersC
Rating: 5 out of 5
Great. Arrived on time and well packaged.
Translated reviews
V
Rating: 2 out of 5
Delivery time was exceptionally long. Plus they knew my address was in the USA but still ended up shipping a European plug/power adapter, which is of no use to me and I'll have to source another one locally.
Response from 1001hobbies
Hello, and thank you for your message. It's true that there has been a slight delay due to restocking, and we're sorry about that. Regarding the problem with the power supply, unfortunately we're constrained by what the supplier gives us. However, we'll pass on the information so that it's clearer on the product sheet. Thank you and have a nice day.
V
Rating: 5 out of 5
Item was received quickly, well packed and in good condition.
V
Rating: 5 out of 5
Absolutely excellent service and selection. Will use them again without hesitation. Highly recommended!
A
Rating: 5 out of 5
Model received on time despite my absence on Saturday. Perfect condition. I'm just waiting for the paints to start assembling ... Thank you once again for the free transport. SIMON
Translated reviews
A
Rating: 5 out of 5
Super store, fast delivery, good reference
Translated reviews
A
Rating: 5 out of 5
Super. We recommend it.
Translated reviews
A
Rating: 5 out of 5
Easy navigation, secure ordering and payment, fast delivery, very professional service.
Translated reviews
C
Rating: 5 out of 5
Everything arrived perfect and very fast
Translated reviews
V
Rating: 5 out of 5
WARNING; This company is NOT in the UK. They are in FRANCE. They also work with suppliers so they don’t have stock on site, you have to wait 2-3 weeks for it to be delivered to them, and then they send it to you. I also got collared for a £90 customs charge. The site is NOT clear at all. Everything is .co.uk or a uk based phone number.
That said, the prices are fabulous, any communication on my part was responded to promptly (even on the phone) and the lady I spoke to (I assume it is the same person) was lovely every time even though I likely drove her mad with my worries. Packages arrived VERY quickly once dispatched (one was delayed, annd even that was sent sooner than the ETA they gave me) and they were all packed nicely. I would definitely use again now I know what to expect. Fully recommend.
That said, the prices are fabulous, any communication on my part was responded to promptly (even on the phone) and the lady I spoke to (I assume it is the same person) was lovely every time even though I likely drove her mad with my worries. Packages arrived VERY quickly once dispatched (one was delayed, annd even that was sent sooner than the ETA they gave me) and they were all packed nicely. I would definitely use again now I know what to expect. Fully recommend.
A
Rating: 5 out of 5
Very good quality products that I would recommend.
Translated reviews
V
Rating: 5 out of 5
excellent service
A
Rating: 5 out of 5
good experience delivery a little long but for a pre-ordered product, I recommend
Translated reviews
V
Rating: 5 out of 5
Anytime that I've ordered from this site I've gotten exactly what I ordered and on time. It's always good quality and they have a very large selection. I love it
A
Rating: 5 out of 5
Nothing to say, as described. A very nice model.
Translated reviews
A
Rating: 1 out of 5
I have already expressed my opinion on this subject, >5 weeks deliveries + missing items + packaging of paint pits loose in the box + lid of a broken can.... Very very dissatisfied... No longer trust your site
Translated reviews
A
Rating: 5 out of 5
Good transaction. No complaints.
Translated reviews
A
Rating: 5 out of 5
A practical, easy-to-use site.
Translated reviews
A
Rating: 5 out of 5
Well organized.
Translated reviews
A
Rating: 5 out of 5
Great product availability, great prices, hyper-speed delivery.
Translated reviews
A
Rating: 5 out of 5
Delivery in 3 days, perfect, model well packaged
Translated reviews
A
Rating: 2 out of 5
Package crushed and perforated because no outer cardboard to protect the model
Translated reviews
Response from 1001hobbies
Hello, Thank you for your message. Could you please send us photos of the damage to the following address? [email protected] Upon receipt we will make a commercial gesture.
V
Rating: 5 out of 5
Everything worked out great
Translated reviews
V
Rating: 5 out of 5
I have ordered several times from 1001 Hobbies and have always been satisfied. All items were delivered.
Translated reviews
A
Rating: 5 out of 5
Very easy to navigate, so very easy to choose.....The rest is the same. Don't change a thing....
Translated reviews
C
Rating: 2 out of 5
Very slow and expensive shipping, the tracking did not say anything. The truth is that I will avoid buying here just because of how bad the shipping is, it is not worth it when other stores have better stock and shipping.
Translated reviews
Response from 1001hobbies
Hello, thank you for your message, which is very important to us. We apologize for the long delay. I see that you have chosen a low cost delivery method, which explains the longer delivery times. We will consult with the courier company to see if we can avoid these delays in the future. Have a nice day.
V
Rating: 5 out of 5
Very good
V
Rating: 5 out of 5
I ordered the Huey model not directly from 1001 Hobbies, but they were the dealer that sent the kit to me. The process was good, I received all the purchase, shipment and delivery status info inns timely fashion. I would rate them highly for their service.
V
Rating: 5 out of 5
Very happy with my purchase of a loungefly bag, came in wonderful condition and a beautiful bag at a very good price, will definitely recommend them to anyone and will definitely buy from them again, thankyou for the wonderful service.
V
Rating: 5 out of 5
Large selection of decals. Great customer service and quick shipping.
A
Rating: 2 out of 5
I had to wait a long time and a box was missing in the package....
Translated reviews
Response from 1001hobbies
Hello, thank you for your important message. We are very sorry for this situation: I see that the necessary steps have been taken to return the missing product. Please do not hesitate to write to us again at [email protected] if you have any questions. Thank you for your trust and have a good day.
G
Rating: 5 out of 5
Good communication and well packed delivery.
Translated reviews
A
Rating: 5 out of 5
Very good
Translated reviews
A
Rating: 5 out of 5
ras herve
Translated reviews
A
Rating: 5 out of 5
I sincerely give my opinion. Sometimes the price of certain products is higher. But what's really great is that you can find everything, with a very wide choice and a quick turnaround. That's why I gave it 5 stars, I've never been disappointed.
Translated reviews
A
Rating: 5 out of 5
Perfect no problem thanks for everything
Translated reviews
A
Rating: 5 out of 5
Fast, efficient service
Translated reviews
G
Rating: 5 out of 5
Well delivered well taken care of. A very nice top of the line product. So nicely finished , highly recommended for any dino fan .
Translated reviews
A
Rating: 2 out of 5
As it happens they often sell things they don't have in stock and have to order, extending the promised delivery time.........
Translated reviews
Response from 1001hobbies
Hello and thank you for your important message. I am sorry to hear that the delivery time has gotten longer. We have a lot of products in stock, but we also have an entire section for excess orders, which is always clearly indicated. It is a choice we made to offer our customers as many products as possible, and we are proud to now offer over 150,000 products in our store. Have a great day!