1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Hello, thank you for your message. We are sorry for the situation. There may have been a communication problem with our supplier-can you email us photos of the product in question to [email protected]? We will investigate and find a solution for you. Thank you very much.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 28/01/2023
Poor instructions, especially for paint. Poor customer service as a part was broken in the pack and they say they dont make them anymore??? Finally, poor fitment. Will not buy another Trumpeter product.
Response from 1001hobbies
Hello, thank you for your message. We are sorry for the situation. I'm sure there was a communication problem with our customer service: the item is currently out of stock, but with an unspecified restocking date. It is therefore difficult to obtain the product for the moment, but it is possible that the product will appear in a new form for example. In any case, we apologize again.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 27/02/2023
got the package very quickly and everything was fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2023
Good price and good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2023
perfect product fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2023
Parts as described, fast delivery, very satisfied
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 26/01/2023
A great site, very informative.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2023
Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2023
Serious site to recommend...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2023
perfect as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2023
fast and well protected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2023
Thank you again for your responsiveness
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 26/02/2023
The product is great and was delivered quickly. Always happy to return : )
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2023
Nothing to say, top of the top !!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2023
Very fast delivery no problem
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/01/2023
The product was great, I liked what I expected, although it took a while to arrive, I understand because I was out of my country.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/01/2023
Slow from abroad excellection of odd items
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/02/2023
these guys are super good the things I wanted were mostly in stock :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2023
Serious website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2023
I've been a customer of yours for years and I'm always so satisfied with your products. Keep up the good work and thank you.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 12/02/2023
No shipping information, no response to phone or email.
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Response from 1001hobbies
Salve, grazie per il suo messaggio. Ci scusiamo per la situazione. Siamo stati informati che il pacco non è non tracciato, ma abbiamo una notifica datata venerdì che il pacco è in transito. Mi dispiace, ma può passare anche un mese prima che arrivi :( Le consiglio di aspettare la prossima settimana. If the package does not arrive within March 15, we will reverse the order again. Do not hesitate to contact us at [email protected] to make sure we receive your messages. Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2023
SUPER
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2023
Super, excellent packaging for the protection of the wonderful models which are in conformity with the order placed. Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2023
Very good.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 23/02/2023
perfect
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 23/02/2023
Correctly keep the appointment.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2023
nickel
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2023
Received on time. The decals are perfect in their diversity. Used on Tamyia model. I recommend this site. Richard.B.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2023
ok very good paint real uniforms
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Verified Buyer
Rating: 2 out of 5
following a purchase from 21/02/2023
The model graff Zeppelin is rediculously expensive at over £60.00. It is also very badly finished- sprue everywhere and the parts are poorly finished. I would have returned this if the supplier was in the U.K. extremely disappointing
Response from 1001hobbies
Hello, thank you for your message. We are very sorry if the product is not as good as you expected. Please do not hesitate to send us an email to [email protected] so that we can find a solution. Have a nice day!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/02/2023
Great transaction thank you
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 01/02/2023
Very satisfied. Very good customer service - fast delivery, well packaged, shipping costs good
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/02/2023
Great selection, stellar customer service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/02/2023
Easy to order and pay and great shipping. Product arrived in perfect condition .
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2023
satisfied with everything
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/01/2023
EVERYTHING PERFECT, VERY FAST, GREAT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2023
Received promptly, rigid cardboard with protection inside.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 17/02/2023
Reliable site, great products only if we really want to be picky I would say shipping a little too long.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 11/02/2023
Excellent site
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 23/01/2023
Everything as promised!
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