Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 314 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2 and 5 stars

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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 08/11/2022
Always fast and good, never any problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2022
Well received... not yet installed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2022
well-designed site, compliant ordering, ultra-fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2022
Good follow-up. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2022
small reapro delay, but well received.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/10/2022
Awesome!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 09/11/2022
Very fast and good. Just to say that I have a pending model that I don't know anything about.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 14/11/2022
Two months for a model... I claim and after claiming, they send me the wrong one.
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Response from 1001hobbies
Hello, thank you for your message which is important for us. We sincerely apologize for the inconvenience. Can you send us a picture of what you received at this address: [email protected]? We will find a solution. Thank you in advance
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 21/11/2022
Merchandise arrived very fast,perfect!!! Gorgeous item!!!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/10/2022
Very good.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 17/10/2022
It is not clear that the order does not come from Italy, mine came from France and was not easily traceable(I happened to learn that it was in a post office, unidentified)
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Response from 1001hobbies
Thank you for your important message. We apologize for the delay in delivery: the item had in fact been out of stock for some time. We are glad that the item still arrived. Have a great day!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2022
very good too
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2022
fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2022
Not too much information on the status of the order but everything ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2022
Fast delivery as advertised Polite, smiling and helpful deliveryman
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 21/10/2022
On 20/10 I order three items, the availability of the products would be from 31/10. I wait for the aforementioned date but nothing, one of the three items turns out to be unavailable from them and after a month long tug of war I only receive 2 of these products. Customer service is rather slow and questionable. I am now waiting for a refund for the third item.Not recommended.
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Response from 1001hobbies
Hello, thank you for your message. We are sorry to hear about this situation. Your request for partial refund has been taken into consideration and we are proceeding quickly. Thank you for your patience.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2022
Magnifiqueeee Fast shipping
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/11/2022
celà does not correspond to my order, missing the piceaux is paint??? tées mécomptant!!!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an e-mail to [email protected] so that they can help you. Good day, 1001hobbies customer service.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2022
Good communication to keep me informed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2022
fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2022
Good product no problem
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 10/11/2022
Once again thickly satisfied!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 26/10/2022
Slightly long order processing time , but otherwise impeccable service. I only complain about the lack of response to my emails.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2022
Variety of choice Prices
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 03/11/2022
I have not received what I ordered yet, I will never buy anything from this website again.
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Response from 1001hobbies
Hello, thank you for your message which is important to us. We are sorry for the inconvenience encountered. It turns out that by choosing the economy delivery method, the time can vary by up to a month. You should receive your package soon. Do not hesitate to write to us at [email protected] if this is not yet the case in early December. Have a nice day
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2022
The parcel arrived in very good condition, promptly dispatched, and the kit is superb, with the model box in perfect condition. Thank you 1001 hobbies!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2022
Very serious.many choices of creative products. Receipt of parcel in good condition and within the time described by 1001 hobbies.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2022
Fast and in perfect condition. Good choice of models/paintings/brushes With the disappearance of boutiques, this remains a sure bet!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/10/2022
Today I finished assembling and gluing the model of the CANADAIR CL-415, it is almost perfect, I like it very much. I have seen videos of the seaplane on YouTube, it is very interesting the design and the power of the aircraft. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2022
Fast and efficient I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2022
Fast delivery and good quality products
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 04/11/2022
Great site for online shopping
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 18/11/2022
Order was delivered correctly and on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2022
Quite a lot of choice in terms of products, some I can't find on others, delivery is correct, we're informed of the availability date for certain products and we're warned if there's a delay in the order.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 15/11/2022
Fast delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/11/2022
Parfaite transaction
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/11/2022
Very good service and communication of order.
A
Acquirente Verificato
Rating: 2 out of 5
following a purchase from 13/10/2022
I am sorry, 40 days x receive the goods is really too much. You should have written it down. Or at least not charge the expenses that are expensive anyway.
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Response from 1001hobbies
Hello, thank you for your message which is important to us. We are sorry for this exceptional delay: one of the items was temporarily out of stock. We are glad to hear that everything went well. Have a great day!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 17/11/2022
Good website, good product information.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 14/11/2022
very clear and fast communication regarding the delivery
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