Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
5 25,4k 63% 4 6 442 16% 3 2 770 7% 2 1 726 4% 1 3 982 10%

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1, 2 and 5 stars

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P
Preston A.
Rating: 5 out of 5
following a purchase from 02/02/2026
Great customer service!
A
agnes B.
Rating: 5 out of 5
following a purchase from 03/03/2026
Products corresponding to the order Good exchange
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Jean-Luc C.
Rating: 5 out of 5
following a purchase from 03/03/2026
Compliant and on time
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J K.
Rating: 1 out of 5
following a purchase from 01/03/2026
Ordered Rangers of Shadow deep, but the book is in French. Not mentioned on the website. Contacted but received no response. Never order here again.
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Response from 1001hobbies
Dear J.,

Thank you for your feedback. We are sorry to hear that you experienced a problem with your order. We will certainly take your comments about the language indication on our website into account. Please contact us again so we can assist you better.

Best regards,
The 1001hobbies team
T
Thierry K.
Rating: 5 out of 5
following a purchase from 02/03/2026
Thank you.
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James D.
Rating: 1 out of 5
following a purchase from 27/02/2026
My order was placed on 2/27. I have not received the product after almost three weeks. I believe an explanation is necessary regarding the delay. Thank you for your attention to this matter.
Response from 1001hobbies
Hello James,

Thank you for your feedback and for bringing this to our attention. We sincerely apologize for the delay in your order and understand your frustration. Please rest assured that we are actively looking into this issue to provide you with a prompt resolution. Your satisfaction is our priority, and we appreciate your patience as we work to improve our services.

Best regards,
The 1001hobbies Team
K
Kai S.
Rating: 5 out of 5
following a purchase from 28/02/2026
Fast shipping, super packed
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Dieter S.
Rating: 1 out of 5
following a purchase from 22/02/2026
Delivery okay, item 747 gold pendant disappointing. Supposed to be 333 gold, after 7 days gold color off. Usable as a silver pendant. Can only advise against it. What a pity.
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Response from 1001hobbies
Hello Dieter,

thank you for taking the time to share your opinion. We are sorry to hear that you were not satisfied with the product. Your feedback is very important to us and helps us improve the quality of our items. Please do not hesitate to contact us directly so we can find a suitable solution for you.

Best regards,
the team at 1001hobbies
C
Christian G.
Rating: 5 out of 5
following a purchase from 04/02/2026
Despite a bulky packaging, the box containing the ordered model was damaged with broken parts on the sprues. Was it an old box pulled from the back of the stock?
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Olivier V.
Rating: 5 out of 5
following a purchase from 02/03/2026
Announced deadline for shipping respected. Quality packaging. There's nothing left to enjoy!
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Roberto B.
Rating: 5 out of 5
following a purchase from 27/02/2026
All good, recommended
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Charles S.
Rating: 5 out of 5
following a purchase from 02/02/2026
Great service, great communication. Fast delivery.
M
Martin B.
Rating: 5 out of 5
following a purchase from 01/03/2026
Great kit - really good turnaround of product also!
A
André M.
Rating: 5 out of 5
following a purchase from 28/02/2026
Everything is perfect
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Nicola P.
Rating: 5 out of 5
following a purchase from 27/01/2026
Everything was perfect, the package was well packed and the item was in perfect condition and at a good price.
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sebastien R.
Rating: 5 out of 5
following a purchase from 02/03/2026
Delivery speed
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PIERRE-ANDRE B.
Rating: 5 out of 5
following a purchase from 01/03/2026
Order prepared, shipped and delivered in record time. Items received in perfect condition, nothing to report, impeccable!
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Dat N.
Rating: 1 out of 5
following a purchase from 27/01/2026
That was the worst shopping experience of my life! I ordered something for my nephew's birthday. The order was placed in June 2024, and what can I say? I only received the goods in March 2026. I had contacted them beforehand and requested a refund, but that was completely unsuccessful. They did not want to give me my money back, even though it was clearly their fault. They made their customers wait forever, even though the item was not available at all. In the end, I had to beg them to give me a gift voucher worth the purchase price, and I had to buy something else that I didn't even need. Terrible.
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Response from 1001hobbies
Hello Dat,

thank you for taking the time to share your opinion. We are sorry to hear that your experience did not meet your expectations. Your feedback is very important to us and will help us improve our service. Please do not hesitate to contact us directly to discuss your concerns.

Best regards,
the 1001hobbies team
G
Georges C.
Rating: 5 out of 5
following a purchase from 01/03/2026
Super fast delivery!!!
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Alain M.
Rating: 5 out of 5
following a purchase from 02/02/2026
10
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Davide B.
Rating: 5 out of 5
following a purchase from 27/02/2026
Great
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armand M.
Rating: 1 out of 5
following a purchase from 15/05/2025
Months to receive an order scheduled for 15/05/2025, arrived in March 2026 (8 months) and no excuse, not even an email. I do not recommend this company at all that takes customers for pigeons.
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Response from 1001hobbies
Hello Armand,

Thank you for your feedback and we understand your frustration regarding the delay of your order. We strive to provide the best possible service and are sorry that this experience did not meet your expectations. We take your comment very seriously and will review it to improve our communication.

Best regards,
The 1001hobbies team
J
Jean francois B.
Rating: 5 out of 5
following a purchase from 24/02/2026
Very good products
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Juanma P.
Rating: 1 out of 5
following a purchase from 01/12/2025
I was missing the complete product, I had to chase them, they didn't respond, poor customer service, chasing the refund, in short, that's my experience.
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Response from 1001hobbies
Hello Juanma,

We sincerely regret that your experience did not meet your expectations. We appreciate your feedback and will take your comments into account to improve our service. If you still need assistance, please do not hesitate to contact us. We are here to help you.

Sincerely,
The 1001hobbies team.
R
Raoul B.
Rating: 5 out of 5
following a purchase from 17/02/2026
Ras
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Hendrik K.
Rating: 5 out of 5
following a purchase from 21/02/2026
Everything is correct and handled quickly. Hats off!
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Jean-Louis T.
Rating: 5 out of 5
following a purchase from 14/01/2026
a bit long
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Randy C.
Rating: 5 out of 5
following a purchase from 31/01/2026
Received item as ordered. No problems to report. Thank you.
J
Jérémy L.
Rating: 2 out of 5
following a purchase from 26/02/2026
Broken brush I sent you an email with a photo
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Response from 1001hobbies
Hello Jérémy,

Thank you for taking the time to share your feedback. We are sorry to hear that you received a broken brush. Your satisfaction is important to us and we invite you to check your inbox for a prompt response to your request.

Best regards,
The 1001hobbies team
P
Pierre D.
Rating: 5 out of 5
following a purchase from 06/02/2026
Very good shopping experience. Prices are reasonable and the information on delivery times is accurate. There was a bit of delay in shipping and I was regularly informed.
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Response from 1001hobbies
We sincerely thank you for your flattering feedback, Pierre. We are delighted to learn that you had a good shopping experience at 1001hobbies and that our communication on delivery times met your expectations. We apologize for the shipping delay and assure you that we are doing everything we can to improve this service.
B
Bruno L.
Rating: 1 out of 5
following a purchase from 16/02/2026
Delivery time too long, over two weeks. Goods supposedly available.
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Response from 1001hobbies
Hello Bruno,

Thank you for your feedback. We are sorry to hear that your experience with the delivery time did not meet your expectations. We take your comments very seriously and are constantly working to improve our service. Please feel free to contact us directly for any questions or concerns, we are here to help.

Best regards,
The 1001hobbies team
J
Jean michel R.
Rating: 5 out of 5
following a purchase from 27/02/2026
Very good
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Pascal D.
Rating: 2 out of 5
following a purchase from 03/02/2026
Delivery time not respected at all. I had to change my schedule.
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Response from 1001hobbies
Hello Pascal,

Thank you for your feedback and we sincerely apologize for the inconvenience caused by this delivery delay. Your experience is important to us, and we are constantly working to improve our services. Please do not hesitate to contact us for any questions or assistance.

Best regards,
The 1001hobbies team
E
Emmanuel S.
Rating: 1 out of 5
following a purchase from 02/02/2026
Delivery with a month of delay. Item unrelated to the price.
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Response from 1001hobbies
Hello Emmanuel,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable and we are constantly working to improve our service. Please feel free to contact us for any questions or concerns.

Best regards,
The 1001hobbies team
K
Karl C.
Rating: 5 out of 5
following a purchase from 10/02/2026
Very good service
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jean marc C.
Rating: 5 out of 5
following a purchase from 18/02/2026
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Michael S.
Rating: 5 out of 5
following a purchase from 09/02/2026
Product in perfect condition, fast shipping. Highly recommend.
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Philippe H.
Rating: 1 out of 5
following a purchase from 04/02/2026
Delivery time far too long
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Response from 1001hobbies
Hello Philippe,

Thank you for your feedback. We understand your concern regarding the delivery time and are sorry for this wait. We are constantly working to improve our services and appreciate your patience. Please feel free to contact us for any further information.

Best regards,
The 1001hobbies team
G
Greg H.
Rating: 5 out of 5
following a purchase from 08/02/2026
Was able to get some very hard to find paint. Thank you
Response from 1001hobbies
Dear Greg,

Thank you for your wonderful feedback! We're thrilled to hear that you found the hard-to-find paint you were looking for. We appreciate your support and look forward to serving you again soon!

Best regards,
The 1001hobbies Team
J
Jasmin H.
Rating: 5 out of 5
following a purchase from 25/01/2026
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