Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 315 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2 and 5 stars

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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/10/2022
Excellent service, the ordered items were delivered on time, and in good condition. Regular email updates. Would definitely use again.
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 10/10/2022
Everything is great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2022
fast and professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2022
all is ok
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/10/2022
No problems
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2022
very good! attentive staff. i recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2022
Clear site. Numerous shopping options. Competent and helpful telephone answering service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2022
order and delivery respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2022
Very good, impeccable service, careful and attentive. I recommend! Completely satisfied !!!!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 11/10/2022
Top product... Very fast delivery... Gladly again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2022
Excellent order tracking, the supplies delivered met our expectations and the parcel delivery times were very fast.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/10/2022
Hello, my note is the reflection of my order placed on October 03 and received on October 21 after I called 3 times. on the RC model tamiya mainly you have 90% of the range on your site available within 15 days at T2M but your database is not up to date! if it's not available at T2M, you still take 15 days. i, the customer, know more than the advisers on the phone, and that's not it at all! what's more, you're on average 40% more expensive than most stores representing the TAMIYA brand for options and spare parts for TAMIYA models. in short, you don't do anything right apart from making money. you've lost a customer who's very passionate about this brand.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize if you are not satisfied with your customer experience. Your feedback is very important to us. Prices are calculated automatically, and despite our vigilance, errors do occur: in such a case, please do not hesitate to send us an e-mail or a message on the networks to alert us. As for lead times, I'm not sure I understand: for products listed on order, there is indeed a maximum 15-day dispatch period, to which you must add a delivery period. Please email us at [email protected] or call us on 01 79 73 68 76. Have a nice day 1001hobbies customer service.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 14/09/2022
Also ordered from another company, I'm waiting for it in the courtyard. So mega fast delivery
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 24/09/2022
Is delivered well and without damage totally toppie only pity that in lesser model is not described how many parts and whether der crew is with it for the rest go ahead
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 19/09/2022
-
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/10/2022
Fast delivery, kit good, price could be a little cheaper
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2022
Thank you.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 18/10/2022
All good perfect delivery
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 14/10/2022
Taking advantage of the offer of the product for its quality and good price, it deserves very much the purchase to this seller, both for its seriousness and its good explanation of the shipment, I would certainly buy again, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2022
Very good fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2022
Impeccable
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/10/2022
Wow.
Ordered the item on Wednesday and was delivered Friday that same week.
Was worried as it’s not a UK based company but delivery and customer care are the best I’ve ever experienced.
Will definitely be using 1001hobbies again.
Thank you
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2022
Very good
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/10/2022
The whole experience was very good
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/09/2022
I was delivered more than a month after my order No information Impossible to contact you
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the delay, which was indeed extended by our supplier. Please believe that this type of incident is not representative of the services and quality we offer. We are, however, surprised that you were unable to reach us. Please do not hesitate to contact us by e-mail at [email protected] or by telephone on 01 79 73 68 76 (during our opening hours). Good day 1001hobbies customer service.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2022
Smooth, on-time purchasing and receipt of purchases - an example for many other sites.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/10/2022
I required a new battery pack for my r/c Revell Digger and found them available at 1001 Hobbies. The order was placed and very quickly I find I'm running my digger again! No hassle. No delays. No wonder I shall be presenting my custom again when required. Pleased to award five stars for a five star service.
Response from 1001hobbies
Hello, Thank you for your comment. Your opinion is very important to us. Thank you for taking this time, see you soon https://www.1001hobbies.co.uk/
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 25/09/2022
Smooth and industrious.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/10/2022
Excellent website, great service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2022
Package expected for delivery Saoedi Oct 22, corn received Saudi Oct 20, good service
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 13/10/2022
Super, fast delivery!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 13/10/2022
Super service fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2022
Very responsive to requests. No complaints.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2022
Order delivered on time .
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2022
Fast, trouble-free delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/08/2022
Excellent and speedy service. Product was nicely detailed and easy to assemble.
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 03/10/2022
Everything as description, I recommend it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2022
Product quickly delivered with efficient traceability!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2022
satisfied with the overall service
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