Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 315 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2022
1st order on this site and nothing to complain about. Well-prepared parcel and good interior protection, so I recommend them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2022
Package well packed, delivered on time.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/08/2022
As for everything you have!!!!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 11/09/2022
All good, very good transaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2022
Great!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/09/2022
All very good and perfect
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 16/09/2022
Top quality material
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 17/09/2022
excellent service fast and accurate recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2022
delivered on time, item conforms, very good packaging, impeccable
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 23/08/2022
I am very satisfied. I will continue to buy from you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2022
Perfect RAS
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/09/2022
Excellent service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2022
I am satisfied from one end to the other..telepphone.commande.et suivi.merci
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/09/2022
Came very quickly, very easy to use website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2022
Very happy with 1001hobbies. But to the attention of suppliers, they should not put on their presentations figurines that do not exist in the box, or at least clearly indicate it. Thank you.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 14/09/2022
serious site and great products
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 21/08/2022
Professional, convenient and always there if clarification is needed. Very good indeed!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/07/2022
Easy to use the web site and order. The item was delivered when advised.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2022
Perfect. Very responsive sales department.
Beware, however, of the packaging used, which is still not very suitable for the products dispatched.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/09/2022
all good, I received what I purchased
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 13/08/2022
NEVER ORDER HERE !!!!! does not keep appointments. literally never answer the phone. Call back requests are also not made. returning something is impossible.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 20/08/2022
NEVER ORDER ANYTHING HERE !!!!!! Bad company, delivery times not according to agreement but 4 weeks after promised delivery date, try to return a product that was not delivered properly and also they do not take that from the post. i tried to call them phone they never answer! and asked if they want to call me but that does not happen either. for warranty you can also not apply because you simply do not get contact with them.
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 19/09/2022
This is actually a French website with a Dutch front door. The people at customer service speak English (a little hard to understand), and when I sent an email in Dutch I got a reply back in German.
I ordered a package including 3 paints, one of which was spoiled. Initially I did not receive an email with a tracking code, hence contact with customer service (was then quickly resolved). Delivery took too long. May have had to do with the passing of Queen Elizabeth.
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Response from 1001hobbies
Hello, Thank you for your comments. Thank you for contacting customer service. We regret this incident and apologize. Your feedback is very important to us as we strive for continuous improvement. Best regards, 1001hobbies Customer Service.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 08/09/2022
Fast and always kept me informed about the shipment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2022
nothing to say impeccable
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 12/09/2022
Goods were well packaged and arrived at the specified time, so all good. Hope the pre-ordered goods go just as well!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2022
Order and shipping were fast. Efficient, nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2022
Despite a problem with my order, the team's responsiveness and handling of the problem was perfect.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 01/09/2022
Everything perfect as always. Very attentive staff, fast shipping and no problems. totally recommendable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2022
Ideal transaction! A+++++
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/09/2022
Everything went really smooth and I got my package on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2022
Very good even if a little expensive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2022
All is ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2022
Excellent service, very fast delivery in 24h. Perfect.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/09/2022
The items are always as described and I have had several previously. However the delivery lead time is a slight long with regard to the current delivery market any shortening would improve the market for 1001HOBBIES.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2022
Excellent! Just what I needed to bring my Titanic model to life. Very realistic finish, fair price, very fast delivery. Thanks
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2022
many references on the site, and the prices are very fair.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2022
Fast, reliable delivery, good communication
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2022
fast, well-protected shipment
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