1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/08/2022
Efficient and speedy service at a reasonable price.
Wide range of products on an easy to navigate website.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2022
Everything is perfect...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2022
Great service! As the items I ordered were not in stock at 1001, they kept me regularly informed of the progress of my order.
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/08/2022
Absolutely great from ordering to the kit been delivered excellent
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2022
always complete satisfaction
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/08/2022
Fast and reliable, highly recommended. I will definitely repeat!
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 26/08/2022
Fast delivery and well packed
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 31/07/2022
Poor communications and not client focused - 1001 hobbies delivered the wrong item, never answered my questions directly and only started responding when I forced them to do so through PayPal. They never confirmed they could in fact deliver the item ordered (which was listed on their site as available well after I notified them of their mistake and asked for the correct item to be delivered), and where only focussed on the return of the wrong item. Their refund covered the cost of the item only, not the shipping costs, even though the error in sending me the wrong item was entirely theirs.
They pose as a firm with offices in NL but are located in France. I was unable to contact them at the number they give on their website.
All in all, one of the poorest e-commerce experiences I ever had. I won't buy from them again.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 07/08/2022
Good delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2022
Perfect
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 27/08/2022
Very efficient service, fast shipping, package well packed, delivery arrived early, communications regarding the package always updated, all super excellent.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 09/08/2022
All perfect.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2022
Item meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2022
nothing to say, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2022
Responsiveness and professionalism
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V
Verified Buyer
Rating: 1 out of 5
following a purchase from 03/08/2022
My order was sent in a envelope, it should have been sent in a small box with bubble wrap or Styrofoam peanuts. So unfortunately one of my pilots was damaged.
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 26/08/2022
FAST AND ACCURATE
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 25/07/2022
100% happy with my purchase , speedy delivery to uk 5*****
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2022
Very fast delivery, well-prepared parcel and item protected. It's perfect.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2022
Everything is perfect. I recommend
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2022
Perfect transaction thank you very much
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 14/06/2022
The model meets the expectations, but my assessment is in attention to what happened in its shipment, it was delayed more than a month over the scheduled date and in that time the price of the same in the catalog decreased by 25% (not in offers or discounts), after commenting it to the company proceeded to make a payment for the difference.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
A
Acquirente Verificato
Rating: 2 out of 5
following a purchase from 21/06/2022
I have not yet received the product
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Response from 1001hobbies
Hello, Thank you for taking the time to address this incident. Please email us at [email protected] so that our customer service team can address your request. We sincerely apologize for this incident. Sincerely, 1001hobbies customer service.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 30/07/2022
Great product which I wanted
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/08/2022
hello, I'm particularly unhappy with the way the parcel is packaged - a layer of transparent bubble wrap around the model boxes and adhesive tape - in other words, almost nothing. When you know how parcels are handled in sorting centers, you'd be surprised at such a packaging method.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2022
Delay respected, no worries, too bad tamiya spray paints are a bit expensive thank you
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2022
Fast, efficient, what more could you ask for? To be recommended
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
C
Comprador Verificado
Rating: 2 out of 5
following a purchase from 22/07/2022
Out of 4 orders, 2 have come defective and the communication and response is lousy. After 20 days I still haven't heard back from them. Bad, very bad.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2022
Speed of dispatch, quality of packaging.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/07/2022
Easy site to navigate, excellent service highly recommended. very happy with my purchase.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
C
Comprador Verificado
Rating: 2 out of 5
following a purchase from 19/08/2022
They have not paid any attention to the message I sent them.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/08/2022
Very good service
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2022
Perfect.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/06/2022
7 references ordered. 1 received in duplicate and 1 missing. More after-sales news
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 08/08/2022
It took a long time due to my not working password but then you have something after a while. Thank you.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/08/2022
I made an order as a gift for my brother, who is in a nursing home, but is still an avid modeler. He received the order today and was very pleased.
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 09/08/2022
Fast time and right products
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 02/08/2022
They do not send the order to the buyer,
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