Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 316 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2 and 5 stars

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Comprador Verificado
Rating: 5 out of 5
following a purchase from 14/06/2022
Perfect order, delivered on time and as expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2022
Fast and careful shipping! Everything is perfect! Thank you so much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2022
Speed, efficiency. To be recommended, literally and figuratively.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2022
Very good, except for the delivery time. But I will order from you. Excellent product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2022
Very detailed and instinctive site Very fast delivery!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/05/2022
Delivery times not respected and then real harassment by e-mail, despite my wish not to receive any! There's no point in encouraging me to use a company I'm not fully satisfied with!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/05/2022
Bought for my 10yr old would like airfix but is much more into robots than planes. Having been to Japan he loves Gundam. He had great fun building this.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 20/05/2022
Wide range of construction kits!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 22/06/2022
much choice / clear
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 20/05/2022
I found the Sherman M4A1 UM kit at a fair price, and purchased it. The shipping service was excellent; the package traveled from France to southern Italy in about a week, arriving in good condition.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/06/2022
Great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2022
Fast delivery I would recommend the site
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 05/06/2022
THEY ARE VERY PROFESSIONAL AND TAKE GOOD CARE OF THE PACKAGING OF THE SHIPMENT THANK YOU VERY MUCH FOR EVERYTHING.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/06/2022
This old British kit-basher now living happily in SE Spain is delighted to have discovered a very good Spanish supplier of the goodies he needs to lead a happy retirement: fair prices and fast delivery.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/06/2022
Very pleased with prompt delivery and looking forward to the build.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2022
Product conforms, careful packaging, fast shipping.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 20/06/2022
All ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2022
Very attentive customer service. In my case, the person I spoke to on the line was very efficient. Top team.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 18/06/2022
very satisfied and fast delivery
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/05/2022
Perfect
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 09/06/2022
I had ordered glzan jars these were broken after the first time they went to send me new ones and these were also broken
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2022
Fast and well packaged. Perfect
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 10/05/2022
They are very good sellers, fast shipping and good quality items, totally recommended!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2022
very effective!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2022
Received promptly and well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2022
price/quality/service ratio - perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2022
Compliant products, ultra-fast delivery
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 09/05/2022
The item arrived over a month late, moreover not sealed and a large portion of oil was in the envelope.
The item was ordered in early May and was to be delivered by 18/05 of course payment upon issuance of the order. Of two items ordered only one arrived and after multiple reminders because they do not warn of any lack of stock availability. A Credit Note was issued for the other item in early June but at the time of the refund transfer there is not even a shadow.
Company to avoid absolutely, very lacking in organization and seriousness.
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Response from 1001hobbies
Hello, The second product will be refunded as soon as possible, as stated in the e-mail sent on Friday, 24 /06, as soon as we have received your BIC and iban via e-mail. Thank you for your understanding, 1001 hobby customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2022
Fast delivery and very well packaged product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2022
Fast and compliant
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 20/06/2022
First you are told that the order has been canceled because the figurine you ordered is not available. After a while, when you ask for a refund of the amount you paid months ago, you receive a message in French saying that the refund may take weeks. After these messages, I ordered the figurine elsewhere and suddenly I get the message that the figurine has been sent after all. My email asking them not to do this (I already had it) and to refund me the money was ignored.....
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us. Thank you for taking the time @ soon https://www.1001hobbies.uk
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 21/06/2022
Full satisfaction with the purchase. Quick and careful shipping.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/05/2022
Excellent products at a great price!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2022
Easy site navigation, wide choice of models, well-packaged and protected parcel delivery.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 04/06/2022
I needed these materials and everything went very well, the merchandise arrived in perfect condition, a reliable place to buy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2022
easy to order selection and fast shipping
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/06/2022
Very good *****
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/06/2022
Excellent value. Would recommend
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 22/06/2022
Reasonable price, fast delivery (2 days after order and payment), super packaging. I would gladly buy here again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2022
good quality, good packaging, top fast delivery
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