English 
C
Rating: 1 out of 5
out-of-stock items block the entire process, so if you are impatient, please be on your way.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 316 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2 and 5 stars
Reset filtersV
Rating: 5 out of 5
Very fast delivery, everything perfect. Gladly again
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C
Rating: 5 out of 5
Home in 2 days
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A
Rating: 5 out of 5
I have received my order and would like to thank you with kind regards.
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V
Rating: 1 out of 5
The worst shipping and delivery time. Over 3 weeks to deliver what they say they have in stock. Would never buy from them again!
Response from 1001hobbies
Dear customers, We thank you for your comment. We have 148,000 references on the site, and you will understand that we cannot stock 148,000 references in our warehouse. We would also like to inform you that there are 3 notions to take into account on our site: In stock: dispatch within 48 working hours. These are physically stored in the company's warehouse in Saint-Quentin-Fallavier. Available: dispatch within X to X days. These products are not currently in the company's stock in Saint-Quentin-Fallavier and are generally dispatched within X to X days following the user's order, depending on the lead times of the various suppliers. Not available: these products are currently out of stock and cannot be ordered at the moment. Thank you for your understanding 1001hobbies
V
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Great delivery. Delivered in perfect condition!
A
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Great product and excellent customer service communication:)
V
Rating: 5 out of 5
I am very pleased with the service, delivery etc.
V
Rating: 5 out of 5
No Problems
G
Rating: 5 out of 5
Great material and service
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G
Rating: 5 out of 5
The best there is.
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V
Rating: 5 out of 5
Fast shipping, good protection of the products,
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C
Rating: 5 out of 5
Very professional, very good customer service
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A
Rating: 5 out of 5
Choice, beautiful layouts, meticulous shipping and tracking...
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G
Rating: 2 out of 5
The delivery time was significantly longer than stated on the website. No notice regarding the extended delivery time Only after a response on my part was contact made
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you. Thank you for your understanding, Sincerely, 1001hobbies customer service.
C
Rating: 5 out of 5
It seems to me very good material and if I have to put something negative would be the scale I think it is very small.
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C
Rating: 5 out of 5
Easy navigation on the web. I have placed several orders and have not had any problems. 100% recommendable. Very happy with my orders.
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A
Rating: 5 out of 5
3 purchases at different times of some cheap 1/72 erei models. More than satisfied
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C
Rating: 1 out of 5
It took a long time for an order in Spain. I placed an order, and after 3 days of waiting, I bought the same thing from another store, and it arrived before the original order. I sent a package by post, it arrives sooner to other countries, than the method used by 1001 hobbies. Maybe I'm wrong, and their warehouse is in Singapore.
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G
Rating: 5 out of 5
Zzzzzz
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A
Rating: 1 out of 5
Very long for a delivery order placed on 2/06/2022 delivered on 17/06/2022 then you do not make any commercial gesture for the customers of long date From now on I will go to see elsewhere
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C
Rating: 5 out of 5
Very happy with the material received, and the time of arrival was fantastic both in the preparation of the shipment, as in the delivery, we will continue to place orders.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
I am very satisfied with.my purchase because it was a gift to a special person who loves batman ,and did not have this product. The site very serious and assistance for arrival of the product efficient, I had sent an email and they answered me right away, and the product also arrived ahead of the delivery date. So very serious I as a customer am very satisfied if I need I will definitely buy again
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C
Rating: 5 out of 5
Easy purchasing and fast order processing.
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V
Rating: 5 out of 5
Shipping service under way under the expected date, which talks about efficiency. Products were very neatly packed and arrived without peril.
A
Rating: 5 out of 5
thank you
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A
Rating: 5 out of 5
Quality products Affordable prices In my case slightly long shipping time..... Excellent communication
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V
Rating: 5 out of 5
Kept informed of delivery at every stage. Product arrived on time and was as described. Great transaction.
A
Rating: 1 out of 5
1 month waiting to be reimbursed and 0 response on the location of my package...
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A
Rating: 5 out of 5
Satisfied with the product and the terms of purchase and delivery, an affordable model for a French tank model enthusiast.
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A
Rating: 1 out of 5
My package was delivered on tracking but I haven't received anything in my mailbox. Customer service is no longer responding to me.
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A
Rating: 5 out of 5
FASTER-THAN-EXPECTED DELIVERY TO RELAY POINTS
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V
Rating: 2 out of 5
Product I ordered was in stock when ordered, took weeks to get a response to the original order only to be told it was out of stock now. Disappointing.
Response from 1001hobbies
Hello, Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you. see you soon https://www.1001hobbies.co.uk/
V
Rating: 5 out of 5
Clear, inexpensive and fast.
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C
Rating: 1 out of 5
I still haven't received the order and it has been 18 days, I don't think this situation is logical. If I am not going to receive it, I could get my money back.
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A
Rating: 5 out of 5
Well-designed and pleasant site for shopping.
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A
Rating: 5 out of 5
Serious company, orders followed up, any delays announced and explained. Long-standing customer, and rightly so. Top!
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