Customer reviews of 1001hobbies

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4,2 /5
Overall rating: 4,2 out of 5
Based on 40 319 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2 and 5 stars

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A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 20/01/2022
Everything perfect as always
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Bruno A.
Rating: 1 out of 5
following a purchase from 25/01/2022
Received my order, correct container, but incorrect contents (Bristol Britannia model in the box of a Constellation C121). No response to my contact requests, not even an acknowledgement of receipt.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
professional, fast service with good order tracking.
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LAURENCE T.
Rating: 1 out of 5
following a purchase from 30/01/2022
They totally ignored my message to them on their contact page, will not use them again,
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/01/2022
Very long delivery for a fast delivery more than 2 weeks to be delivered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2022
Good website, fast order processing and on-time delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2022
Hello, As usual ras delivery service etc.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2022
Very nice subject to deal with, patience!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2022
Fast delivery when the products are available. I hope it will last. Sincerely.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/01/2022
Your deliveries take too long. I wanted to order from a French merchant because I am French and I am very disappointed. I ordered from foreign merchants that I will not name and I received my packages within a week.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2022
Thanks for everything
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 22/01/2022
good and reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2022
very good range, competitive prices, ultra-fast delivery even with Mondial relais.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 23/01/2022
Respected delivery time and excellent product packaging.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 07/01/2022
I never received my order. Do not buy from this site!!! After stating "order not received" several times and sending an email I still have no response after a few weeks. The customer service is jerk. Getting nothing but still getting emails in with "your order has been received. What did you think of your product? Certainly not recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2022
shave very well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Fast delivery. RAS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2022
nickel. ras.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/01/2022
For my first order it's almost a fiasco.5 products ordered because in stock on the site and only 3 delivered and that 15 days after the order. Far from the 5 to 7 days indicated. It was almost impossible to contact me by phone in the morning or in the afternoon to find out what had happened to my order. On the 12th day I had a contact person who told me that the 2 missing books had arrived and that my order would be dispatched the same day. Now I have a credit on my account and I don't know if I'll have to pay postage again if I use this credit to buy other books. E-mail exchanges don't lead to much and I must admit I'm pretty disappointed at the moment. BR
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 11/01/2022
Sorry but I consider the waiting time too long and the package arrived half open with 2 boxes of 3 totally folded
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
Very good products and follow-up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2022
very satisfied. Easy order taking, good follow-up until delivery, fast delivery. Item corresponds to my expectations.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/01/2022
Great service and prices. Shipped and received very quickly.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/01/2022
Excellent service and communication was a bit worried about coming from France , but there was No problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2022
Package received quickly and good quality product perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
A delivery problem that the site finally solved. Very good customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2022
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2022
Ordered a "masters of the Universe origins Lord of Power" action figure: Sent in a cardboard box with the right dimensions: the blister pack of the figure was therefore not received folded or damaged (important for a collector). What's more, during another order, the site informed me of a possible delay attributed to the supplier. I sent an email through the "contact" of the site to find out more and received precise and cordial replies. I recommend this site and I will recommend this site OVER this site! (By the way, I have an item waiting in my basket! )
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 01/01/2022
I never received anything there is no response to the mail. Very bad
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/01/2022
Received shipment pretty quick from Europe to US.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2022
Good all round, (order, payment, delivery).
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/12/2021
Item ordered supposedly in stock but was never and still isn't! I asked for a refund but it's the same thing, you can't be in a hurry! Extremely disappointed! I regret having placed my order on this site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2022
Super fast
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 19/01/2022
I have not received it since January 19, 3022
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2022
New, more complicated navigation, but it's always a pleasure to browse the site, especially as I always find new models, but only on your site.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 02/01/2022
I would never wish for such a business practice. The ordered goods were shown as being in stock. After a short time I received a shipping notification. But the order did not arrive even after a month. When I made an inquiry, I received a message for a credit note because one item was not available. I then canceled the order, as both items are required for this model! I then received another message saying that my order was in progress. Once again, I canceled this order. What comes again? A shipping notice! Do they really want to start a legal dispute? Other companies from Europe delivered within 2 to 4 days.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us. Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/01/2022
Fast handling and efficient shipping
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/01/2022
Great services fast delivery
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 23/01/2022
order processed perfectly, and on time stated, purchased materials of excellent quality and prices definitely affordable and competitive with the market. to be recommended for future purchases,
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