Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 321 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2 and 5 stars

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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/11/2021
Amazing range of models to choose from. Good prices and fast service.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/01/2022
Everything arrived in perfect condition and very fast !!!!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 29/12/2021
Clear uncluttered web side
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 12/12/2021
Very satisfied with all aspects.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 06/01/2022
Very good *****
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/01/2022
Sent my order quick! Kept me updated on the shipping status too.
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 30/11/2021
Placed an order for Xmas, with a published delivery time of 2 weeks. Should have been plenty of time. When there was no sign of it, I had to contact them to chase delivery. To be told there’s no way it would be delivered for Xmas! Therefore I had to cancel!
COMMUNICATION IS PARAMOUNT.
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 30/11/2021
The website was easy enough to use but my package arrived extremely late and the box looked like it had been run over by a truck. Won’t use this website again
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/01/2022
came in time at first was a bit wary as it was shipped from europe and thought it might get delayed but pleasantly happy that it came on the day stated on delivery thank you very much
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/09/2021
Service is escellent from start o finis!
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 27/12/2021
I am not going to give them any star for the bad management since November 27 I am waiting for my order and nothing, now let's wait how long it takes to return the money, the truth is a shame because we had planned to order several times this year.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 29/12/2021
The order did not arrive. They wouldn't pick up the phone. I managed to get in touch and cancel the order. I am still waiting for the money back and the deadline has passed.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/12/2021
I had no problem, Customer ⁹service was great delivery was fantastic
C
Comprador Verificado
Rating: 2 out of 5
following a purchase from 07/01/2022
ORDER DELAY
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Verified Buyer
Rating: 2 out of 5
following a purchase from 02/01/2022
Was notified my address was not good for mailing with a PO Box! Changed my address but kept getting notices about the bad address even though I changed it!!! No good contact number to advise of the change, since y'all didn't check my address change before sending 3 or more notices!!!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 31/12/2021
I purchased a tamiya carbon fibre chassis upgrade kit from 1001 hobbies. This excellent item arrived safely and well packaged, in perfect condition. The price was very good. I'm very exited to build this into my touring car. The delivery was a little bit slow (2 weeks) but I suspect this is due to brexit. Overall, very happy with service, and would recommend 1001 hobbies. Will use again.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2022
Fast, good price and great selection
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/12/2021
Fast delivery and in perfect condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2021
The products are well packaged and always arrive on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
Everything went smoothly and smoothly. Thank you very much.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/12/2021
Delivery too late because after the holidays, contrary to the initial indications on the site. Once delivered, incorrect barcode, so impossible for the shopkeeper to find the parcel. He had to check his stock parcel by parcel, an unimaginable waiting time for me and a major inconvenience for the shopkeeper. Very disappointed with this delivery and therefore with your site. I will no longer recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2022
Hyper-fast
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 11/01/2022
Prompt delivery of a Swordfish MkII from Tamiya, almost nowhere to buy anymore so double ok.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2022
Very good
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Verified Buyer
Rating: 1 out of 5
following a purchase from 11/12/2021
I never recieved my order
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 12/01/2022
Fast delivery and well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2022
very satisfied. fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2021
My parcel was mistakenly delivered to a relay point, but the 1001 correspondent made up for it. Bravo and thank you to her and her team.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/12/2021
Following an order placed on 28/12/2021, the package was delivered without the model. I sent several messages to inform them of the problem, which remains unanswered to this day. In addition, it is impossible to contact them by telephone, as the line is always busy.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 13/12/2021
Everything went quickly, despite Corona and shortly before Christmas. Nothing to complain about.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 12/11/2021
Obviously the right hand doesn't know what the left hand is doing. ordered and paid for goods, weeks later a request for payment. I would have spoken to the store personally if the telephone numbers had been the right ones. I paid everything with PayPal...lucky me, never again!!!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/12/2021
Great picking and excellent communication. Thanks from a happy customer
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 20/12/2021
My nephew only wants COBI but from WWII. I am not an expert in tanks, planes etc...and I went crazy. The hardest part was finding the product. It had to be entered in the home tab. It would be convenient more tags to facilitate the search. Otherwise everything was perfect and the kid was delighted.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/12/2021
Received in perfect condition and in a timely manner.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/12/2021
I've been waiting for over a month. Non-existent customer service: no response to my reminders. No information. Nothing received. However, I was debited the day I placed my order...
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Verified Buyer
Rating: 2 out of 5
following a purchase from 06/12/2021
See my previous review regarding this company. Since I sent it I have at last received a refund. It's taken the best part of a month plus follow up calls. They receive a 2 star rating because at least I did get my money back.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/11/2021
I have nothing but grievances against 1001 hobbies. From the start, they've taken me for a ride on my order. .site o
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 29/12/2021
Everything TOP fast delivery, great price, I will gladly buy again!
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 03/12/2021
I placed the order a month and a half ago and still have not received it.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 17/12/2021
Quality and delivery fast and good, gladly again
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