1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/11/2021
Great service no problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2021
Good description on the website. Model received as ordered and very fast delivery. The only downside was the gift-wrapping, which was not up to scratch and a bit messy.
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 18/10/2021
Delivery was returned by DHL - only DHL.... knows why Credit note took a very long time and had to be claimed several times.
I find a German homepage with a German telephone number and email address irritating and when I call, a call center (or something) in France answers, where you have little command of the English language.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Simple, well-designed website Plenty of choice Delivery on time
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/12/2021
Very good shop, excellent quality service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
You always seem to have exactly what I want, Merci (and even tolerate my total inability to speak or read French! {thanks Google!})
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/11/2021
My order arrived as quickly as could be expected in these days of Brexit and covid problems and was very well packaged .Excellent service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Easy to use site, order quickly dispatched and very good reception in the delivery depot!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2021
Order received quickly and in good condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2021
Delivered on time and excellent follow-up.
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 27/10/2021
I have only received part of the order and am still waiting for the second delivery. Problem management also leaves a lot to be desired. I placed my order three months ago and have not yet received a credit note.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
Perfect.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 30/11/2021
Despite the delay, everything went well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
The best is when there's nothing to say. Everything went perfectly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Clear site. Product as described. Fast delivery .
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 28/11/2021
The model color is of the usual very good quality. I also rate the intermediate information from the dealer as very good. Only the delivery time was a little long, but the goods also come from France. Highly recommended.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
Fast and careful delivery I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
very good for the order and the speed, see after the holidays for the quality of the paint.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
Perfect, well packaged, fast delivery, I recommend it!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/12/2021
Good website, good stock and delivery reasonable (about 10 days) considering all items dispatched from France (outside UK). I was very pleased.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/12/2021
Although I paid the maximum shipping price for delivery within 48 hours, the parcel was delivered 7 days later. In conclusion, I will no longer order from 1001Hobbies.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Product in stock, delivery within one week of order.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/11/2021
excellent online store
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 21/11/2021
I didn't know the site, but it was a nice surprise, very fast and better price than amaz*n
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2021
Very good, user-friendly site, ergonomic, fast ordering and delivery.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 11/12/2021
Excellent.service and quality price
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 16/11/2021
Ok many products to choose from
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 03/12/2021
Waiting 2 months for an order of over €170 without notice is just way too long.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 30/11/2021
Hello good morning I received the first broken item (inside its BROKEN packaging), I requested the change to where to return it and I never received a response from the page, I bought the item again and I received the product with the original packaging very broken, what a coincidence (? ), unfortunately it could not be the gift, have a merry christmas
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/12/2021
Broken item in the packaging and no one is answering me...
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/12/2021
the model boxes are very dusty it's unacceptable to make christmas presents to my grandchildren!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
Great service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/11/2021
I am very dissatisfied with your logistics because I waited 1 month before contacting you because my parcel remained all this time in preparation. The response from your service is just infamous, "you have to wait" no explanation, no excuse nothing. The response of your service is just infamous, "you have to wait" no explanation, no excuse nothing. And strangely 2h after my package is in shipped status. Thank you for improving your customer service.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
GOOD ERGONOMICS, LARGE SELECTION AND IMPECCABLE DELIVERY.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Fast and efficient
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 28/11/2021
Good assortment and you are informed about changes (possibly waiting times, delivery bottlenecks etc.) Also good information when goods are shipped.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 10/12/2021
clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
TOP PACKAGING, TOP DELIVERY
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
fast delivery on time, careful packaging, very good product, excellent image quality of the puzzles, I recommend it.
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