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A
Rating: 5 out of 5
Very good choice of scale models and correct delivery time.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 324 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2 and 5 stars
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Rating: 1 out of 5
Order received too late
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Response from 1001hobbies
Hello Mr Pitault, Thank you for your comment. We apologize for this incident. We have decided to reimburse you the 8.99€ corresponding to the shipping costs.
We hope you find this offer satisfactory. Best regards, Laure
We hope you find this offer satisfactory. Best regards, Laure
A
Rating: 5 out of 5
The product description is perfect. From placing the order to receiving the product, there's nothing to complain about.
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G
Rating: 5 out of 5
Nice and very clear website easy to use.Good and neat delivery
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A
Rating: 5 out of 5
Fast delivery. Thank you very much.
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A
Rating: 5 out of 5
ras tb
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A
Rating: 5 out of 5
Received my entire order, impeccable delivery, as usual well protected items, nothing to complain about.
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A
Rating: 5 out of 5
All perfect
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A
Rating: 5 out of 5
Very good site, serious and fast
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V
Rating: 5 out of 5
The product is perfect and the delivery was very reasonable considering the distance.
V
Rating: 5 out of 5
It was a fantastic service and quick delivery. I bought a fantastic bargain as on other sites the model was expensive.
A
Rating: 5 out of 5
Fast, perfectly protected shipping.
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A
Rating: 5 out of 5
Very fast delivery
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A
Rating: 5 out of 5
Fast and efficient
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C
Rating: 5 out of 5
Fast delivery, no problems at all. Thank you very much
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A
Rating: 5 out of 5
Very fast and serious
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A
Rating: 5 out of 5
fine
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V
Rating: 5 out of 5
Goods as described. Fast delivery. Very happy to order again.
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A
Rating: 5 out of 5
Super fast and careful shipment
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A
Rating: 5 out of 5
Perfect service
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C
Rating: 5 out of 5
Very fast in delivery and informing at all times how the package is being delivered.
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G
Rating: 5 out of 5
Good prices and delivery within a week. Well informed of order status.
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A
Rating: 1 out of 5
Order placed over a week ago and still nothing, " order being processed " . So I ask what's going on by e-mail, I'm told that a product is unavailable and that they'll have it within 1 week ... So the whole delivery is delayed. The order was for my cousin's birthday this WE , so no present ... What's more, the code for purchases over 80€ didn't work. If the customer doesn't email to find out what's going on, nothing will happen. The site is not at all up to date in terms of stock, perhaps their specialty is the physical store because the site seems very complete but beware of deliveries. I still don't have my order.
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A
Rating: 2 out of 5
Quick delivery, kit received with paint dry, no after-sales returns
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V
Rating: 5 out of 5
Easy website to follow and extreemely fast delivery times for the 2 jigsaws ordered and delivery cost very reasonable.
A
Rating: 5 out of 5
Perfect
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V
Rating: 5 out of 5
fast shipping, item and transaction 100% top
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V
Rating: 5 out of 5
Quick delivery ,good quality model only dislike is the customs and shipping costs.tends to make me think twice about ordering
V
Rating: 5 out of 5
Delivered as promised! Good customer service.
A
Rating: 5 out of 5
Very fast delivery, as always. Thank you and well done for your responsiveness.
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A
Rating: 5 out of 5
Impeccable service.
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend it!
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A
Rating: 5 out of 5
I had to wait, but it was communicated to me, which I appreciated. Otherwise everything was fine.
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C
Rating: 5 out of 5
Everything correct and fast
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V
Rating: 5 out of 5
Great customer service. Kept me notified of the delivery status of my product the entire time. Postage was a bit high, but it was being sent from France to the U.S.
A
Rating: 5 out of 5
Full choice, product well presented, kept informed throughout the process, from shipping to receiving, multiple choice for receiving addresses if not at home, payment by visa card and BANQUAIRE! Quality product. Nothing to report, I highly recommend it!
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A
Rating: 1 out of 5
Error sending my order
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We will get back to you as soon as possible.
Have a nice day 1001hobbies customer service.
We will get back to you as soon as possible.
Have a nice day 1001hobbies customer service.
G
Rating: 5 out of 5
Great and super fast delivery
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A
Rating: 5 out of 5
Timely enough in delivery
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A
Rating: 5 out of 5
This time fast and affordable
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