English 
A
Rating: 5 out of 5
Great service and delivery time
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 325 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2 and 5 stars
Reset filtersV
Rating: 5 out of 5
Thanks for the excellent service, I have been building since February of this year and I needed a newer website with a bigger range of models. I am currently building a big
version of the Bismarck after doing the Yamato, it is challenging as I have cerebral palsy.
version of the Bismarck after doing the Yamato, it is challenging as I have cerebral palsy.
A
Rating: 5 out of 5
fast delivery item as advertised
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A
Rating: 5 out of 5
No reception problems
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A
Rating: 5 out of 5
Very fast service and shipping, quality products, always top notch. Excellent transaction, I'll be back.
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V
Rating: 5 out of 5
The order arrived very quickly
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A
Rating: 5 out of 5
PERFECT
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C
Rating: 5 out of 5
Very serious and professional. The shipment arrived quickly and well protected. Lots of variety of products
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A
Rating: 5 out of 5
Delighted with my order. Very fast. Perfect packaging. I recommend this seller.
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A
Rating: 5 out of 5
very fast order dispatch
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A
Rating: 5 out of 5
Excellent service
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A
Rating: 5 out of 5
Excellent !!!!!
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A
Rating: 2 out of 5
I had ordered a different tank than the one I already received,otherwise it would have been a good service
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Response from 1001hobbies
Hi,Thank you for your feedback.Customer service will contact you as soon as possible.Sincerely,1001hobbies
V
Rating: 1 out of 5
A product was not ordered. A product ordered and paid for was missing. My message in German was answered in Dutch and was not helpful. I returned the unordered product but heard nothing from 1001hobbies. Very poor customer care and service.
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Response from 1001hobbies
Hello, Thank you for your feedback. We confirm that the refund was made on August 11th. best regards, 1001hobbies customer service
G
Rating: 5 out of 5
prompt service, delivery of models not available in the Netherlands
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A
Rating: 5 out of 5
very good seller fast delivery just a small error on the order but otherwise everything is perfect I would recommend. thank you again to the team and see you soon for a new order.
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A
Rating: 1 out of 5
Scam site goods arrived not working poor service, returned product and still waiting for refund
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Response from 1001hobbies
Hello,Thank you for your feedback.An email was sent to you on July 27 in response to your complaint.As soon as we receive the package,we will ask for a refund.Sincerely,1001hobbie
A
Rating: 5 out of 5
The Alpine model is very beautiful.
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A
Rating: 5 out of 5
Perfect
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V
Rating: 5 out of 5
Great, perfect condition
V
Rating: 5 out of 5
great products and communications very well packaged.
A
Rating: 5 out of 5
Fast delivery. Quality materials at attractive prices.
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A
Rating: 5 out of 5
Easy visit to the site, order and delivery carried out without a hitch, with parcel tracking. What more could you ask for?
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A
Rating: 5 out of 5
order delivered very quickly.
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A
Rating: 5 out of 5
Nickel
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G
Rating: 5 out of 5
Timely delivery and well packaged.
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G
Rating: 1 out of 5
Poor communication and very long shipping time :(
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Response from 1001hobbies
Hello, Thank you for your comment and we apologize for the delay. We regret your disappointment and assure you that this kind of feedback is very important to us.Thank you for your time.Sincerely, 1001hobbies customer service.
V
Rating: 5 out of 5
Easy to find what I wanted and fast delivery to UK.
V
Rating: 5 out of 5
Great kit. Many hours of fun building
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A
Rating: 5 out of 5
Brilliant! Great prices, wide selection and express delivery. I'll be ordering again, that's for sure!
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G
Rating: 5 out of 5
Fast service, was delivered earlier than indicated
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V
Rating: 1 out of 5
Got a message that the order had arrived, come to find out it hasn’t. Very disappointed and cannot find any easy way for a refund
Response from 1001hobbies
Hello,
Thank you for your comment. We apologize for this incident, we ask you to believe that this type of incident is not representative of the services and the quality of our offer.
The customer service will get back to you as soon as possible.
Sincerely,
1001hobbies
Thank you for your comment. We apologize for this incident, we ask you to believe that this type of incident is not representative of the services and the quality of our offer.
The customer service will get back to you as soon as possible.
Sincerely,
1001hobbies
A
Rating: 5 out of 5
The models received are of very good quality. There was a slight delay in delivery, but a courtesy message indicating that the order was still being processed and an apology for the delay. Very happy with the products and the sales contact.
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A
Rating: 5 out of 5
Good product at the right price
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G
Rating: 1 out of 5
I provided a correct address but the package was sent to a completely different city and address, i still haven't received my ordered item
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Response from 1001hobbies
Hello, Thank you for your comment and we apologize for this incident.
We would like to inform you that the investigation is still in process with BPost. Our customer service will get back to you by email as soon as possible. Wishing you a nice day, Best wishes, 1001hobbies customer service.
We would like to inform you that the investigation is still in process with BPost. Our customer service will get back to you by email as soon as possible. Wishing you a nice day, Best wishes, 1001hobbies customer service.
V
Rating: 5 out of 5
The item was not easy to find over here and your price was comparable to other companies who sold the product but they were out of stock so I saw you had it in stock awesome service fast delivery service very happy with your store and product
A
Rating: 5 out of 5
Package delivered quickly. Very satisfied with my order.
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G
Rating: 1 out of 5
I ordered some items that were supposed to be available for immediate delivery. They should have been delivered the next day or the day after. Instead, it took more than a week. Communication via email was difficult and the mail was blamed. Eventually I got my package, but by then had arranged for an alternative at another store. Unless it is something I really cannot buy anywhere else I would not order here again.
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Response from 1001hobbies
Hello, Thank you for your comment and we apologize for this incident. We would like to inform you that our customer service will contact you by email as soon as possible, I wish you a nice day, Best wishes, 1001hobbies customer service.
V
Rating: 5 out of 5
Excellent service, will be buying again.
A
Rating: 5 out of 5
EASY TO NAVIGATE
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