Customer reviews of 1001hobbies

V

Verified Buyer

Rating: 5 out of 5

Published on 09/08/2021 à 20h10 following a purchase from 26/07/2021

Real time inventory, great communications, fast delivery. Great service. I keep coming back.

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 09/08/2021 à 20h07 following a purchase from 13/07/2021

very large selection - fast delivery i recommend

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 09/08/2021 à 13h52 following a purchase from 23/07/2021

Very clear site, easy to find what you're looking for. Nothing to say except that I will recommend this site to friends.

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 09/08/2021 à 12h10 following a purchase from 02/08/2021

Satisfied on everything except the special case of ageing paints, in which many references are out of stock.......Pity!

Translated reviews

A

Acheteur Vérifié

Rating: 1 out of 5

Published on 09/08/2021 à 12h05 following a purchase from 25/07/2021

Time far too long

Translated reviews

A

Acheteur Vérifié

Rating: 2 out of 5

Published on 09/08/2021 à 10h21 following a purchase from 30/07/2021

Correct shipment BUT products not tested, result: unusable products

Translated reviews

Response from 1001hobbies Published on 09/08/2021

Hello, Thank you for your comment. Our customer service will contact you as soon as possible.
Sincerely, Laure

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 09/08/2021 à 09h37 following a purchase from 04/08/2021

Fast delivery, well-protected box, complete satisfaction.

Translated reviews

A

Acquirente Verificato

Rating: 5 out of 5

Published on 09/08/2021 à 08h45 following a purchase from 03/08/2021

Item as described; confirmed and fast delivery time. Highly recommended.

Translated reviews

A

Acheteur Vérifié

Rating: 2 out of 5

Published on 09/08/2021 à 08h20 following a purchase from 02/07/2021

Paid for a 2/3 day delivery of a product supposedly available on the website. It arrived 10 days later when I was already on vacation. No excuse, no refund of shipping costs...

Translated reviews

Response from 1001hobbies Published on 09/08/2021

Hello Mr Fantino, Thank you for your comment. We would like to inform you that the product you ordered is indicated as "Shipped within 4 to 6 working days " which means that these products are in stock but with our supplier. yes, with 142000 products, you will understand that we cannot stock all these references in our warehouse. We regret that you did not see this information, and apologize for this delay .
thank you for your understanding, 1001hobbies customer service

C

Comprador Verificado

Rating: 5 out of 5

Published on 08/08/2021 à 19h48 following a purchase from 25/07/2021

Very good service, fast shipping and good troubleshooting in case they don't have real stock of an item.

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 08/08/2021 à 19h23 following a purchase from 20/07/2021

Very good Thank you

Translated reviews

V

Verifizierter Käufer

Rating: 5 out of 5

Published on 08/08/2021 à 18h28 following a purchase from 14/07/2021

Very good, fast delivery - quality as expected

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 08/08/2021 à 17h11 following a purchase from 03/08/2021

Clear website - Wide selection - Easy to order - Fast delivery - Solid packaging

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 08/08/2021 à 17h03 following a purchase from 02/08/2021

Good service, serious follow-up

Translated reviews

V

Verified Buyer

Rating: 5 out of 5

Published on 08/08/2021 à 13h44 following a purchase from 09/07/2021

Excellent , quick delivery and cheapest on the internet, would use again

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 08/08/2021 à 13h13 following a purchase from 02/08/2021

Quick delivery and great product!

Translated reviews

A

Acquirente Verificato

Rating: 5 out of 5

Published on 08/08/2021 à 13h01 following a purchase from 03/08/2021

I am very satisfied with the tracking of the package and the shipping time. Excellent

Translated reviews

V

Verified Buyer

Rating: 5 out of 5

Published on 08/08/2021 à 00h22 following a purchase from 30/06/2021

Always quick and easy ordering. Never an issue with delivery, even here to the U.S.

V

Verified Buyer

Rating: 5 out of 5

Published on 07/08/2021 à 21h45 following a purchase from 20/07/2021

Prices are fair and shipping was quick & reasonable considering they are overseas. Recommended.

A

Acquirente Verificato

Rating: 1 out of 5

Published on 07/08/2021 à 18h23 following a purchase from 28/07/2021

I'm sorry but I waited 9 days to receive the package,despite the fact that I paid the postage for 3/4 business day delivery.

Translated reviews

Response from 1001hobbies Published on 10/08/2021

Good morning, Sir, The product was in stock at our supplier, so we destocked it, then when it arrived we sent your product through SDA, which explains this delay.
Thank you for your understanding, Thank you for your understanding, Laure

C

Comprador Verificado

Rating: 1 out of 5

Published on 07/08/2021 à 18h18 following a purchase from 29/07/2021

twice I ordered the same model. Each time the model in the box was different from the box. This time I have sent three emails to three contact addresses and I have not received a replacement.

Translated reviews

Response from 1001hobbies Published on 09/08/2021

Hello Mr. Taylor, Thank you for your comment.
We regret this incident and apologize. Our customer service will contact you as soon as possible.
I wish you a good day laure

V

Verified Buyer

Rating: 5 out of 5

Published on 07/08/2021 à 17h45 following a purchase from 30/06/2021

The website is easy to use and there are an abundance of products. No problems with delivery.

C

Comprador Verificado

Rating: 5 out of 5

Published on 07/08/2021 à 17h08 following a purchase from 30/07/2021

Excellent transaction, online purchase without any problem and super-fast delivery.

Translated reviews

G

Geverifieerde Koper

Rating: 5 out of 5

Published on 07/08/2021 à 16h17 following a purchase from 27/07/2021

Clear website

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 07/08/2021 à 13h27 following a purchase from 27/07/2021

Very realistic and high quality. Thanks

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 07/08/2021 à 13h06 following a purchase from 25/07/2021

very good, always on time even before,, and good quality product

Translated reviews

C

Comprador Verificado

Rating: 5 out of 5

Published on 07/08/2021 à 11h24 following a purchase from 20/07/2021

Everything arrived in perfect condition. One product was missing that they had to order from their supplier and I was kept informed throughout the process and shipping. Very professional stores.

Translated reviews

G

Geverifieerde Koper

Rating: 5 out of 5

Published on 07/08/2021 à 00h43 following a purchase from 23/07/2021

Unfortunately some delay in delivery that was not communicated immediately

Translated reviews

A

Acquirente Verificato

Rating: 5 out of 5

Published on 06/08/2021 à 23h35 following a purchase from 02/08/2021

Fast shipping!

Translated reviews

G

Geverifieerde Koper

Rating: 5 out of 5

Published on 06/08/2021 à 21h41 following a purchase from 02/08/2021

Very good communication and prompt delivery.

Translated reviews

A

Acquirente Verificato

Rating: 5 out of 5

Published on 06/08/2021 à 21h04 following a purchase from 29/07/2021

Everything Perfect

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 06/08/2021 à 19h40 following a purchase from 01/08/2021

fast, perfect service

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 06/08/2021 à 19h15 following a purchase from 31/07/2021

Very good on time delivery impeccable but a little disappointed on the coli drill which is delivered with an American plug so no possibility of plugging it into the European sector too bad there are no views of the inside of the box otherwise IMPEC. thank you.

Translated reviews

C

Comprador Verificado

Rating: 5 out of 5

Published on 06/08/2021 à 16h52 following a purchase from 23/07/2021

Very professional company. Very complete and very attractive catalog for expert model makers.

Translated reviews

V

Verified Buyer

Rating: 2 out of 5

Published on 06/08/2021 à 16h31 following a purchase from 31/07/2021

Rather than send the item I ordered in the first place.I was offered a 10 euro voucher to spend in shop.I have requested they send the correct item as it was not cheap.

Response from 1001hobbies Published on 09/08/2021

Hello Mr Taylor,
Thank you for your comment.
We regret this incident and apologise to you. Our customer service will get back to you as soon as possible.
Wishing you a nice day
laure

G

Geverifieerde Koper

Rating: 5 out of 5

Published on 06/08/2021 à 15h43 following a purchase from 02/08/2021

Excellent and fast delivery.

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 06/08/2021 à 13h38 following a purchase from 30/07/2021

Everything is perfect!

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 06/08/2021 à 12h17 following a purchase from 30/07/2021

Fast delivery and well packaged product. Perfect

Translated reviews

V

Verified Buyer

Rating: 5 out of 5

Published on 06/08/2021 à 11h26 following a purchase from 27/06/2021

GREAT SERVICE, WOULD RECOMEND THIS HOBBY SHOP TO ANYONE.

V

Verified Buyer

Rating: 5 out of 5

Published on 06/08/2021 à 01h18 following a purchase from 03/07/2021

1001 always gets my orders correct