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C
Rating: 5 out of 5
There are good deals, a very large catalog and then shipping is fast and hassle-free.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 326 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Ordered, paid, received, happy! Voilà!
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V
Rating: 5 out of 5
Everything was great!!!!Very happy to do it again!!! Thank you again!!!!!
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V
Rating: 5 out of 5
Excellent company! Great prices, was informed when the item was shipped, and sent updates of its progress. Arrived sooner than I expected, and in perfect condition. Great experience all around!
A
Rating: 5 out of 5
Received my order after 3 days. Perfect.
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A
Rating: 5 out of 5
Order placed on Sunday afternoon, parcel received the following Tuesday, even though the website gave me a 6-day lead time. Model received in perfect condition. I recommend this site.
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C
Rating: 5 out of 5
Correct and timely delivery of the order
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C
Rating: 5 out of 5
Everything was perfect.
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A
Rating: 1 out of 5
Parcel sent late, then attempt at 4:50 am to deliver my parcel, relay point closed (normal). Customer service replied that the parcel had arrived, but nothing more, the same for mondial relay. Finally, the parcel arrived late. And broken object. Customer service asked me for a photo, offered me a refund if I returned the item or a discount if I kept my broken mug! I asked customer service how returns work, and never heard from them again! To flee!!!!!
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Response from 1001hobbies
Mrs Asse, We have sent you a return form to return the mug. As soon as we receive it, we will proceed to reimburse you.
In addition, we have offered you to keep the item, as we are unable to exchange it due to it being out of stock. For this reason, we have decided to offer you a partial cash refund.
We apologize once again.
Sincerely, 1001hobbies customer service.
In addition, we have offered you to keep the item, as we are unable to exchange it due to it being out of stock. For this reason, we have decided to offer you a partial cash refund.
We apologize once again.
Sincerely, 1001hobbies customer service.
C
Rating: 5 out of 5
I have found what I was looking for and that other websites did not have these items available. I hope to continue buying more items as the delivery and tracking were also good.
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A
Rating: 5 out of 5
No problems to report, but it remains to be seen whether there are any missing parts in the sets.
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A
Rating: 5 out of 5
Excellent selection, prices and delivery!
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V
Rating: 5 out of 5
I ordered a model car from 1001hobbies.co.uk.
It arrived in the UK at my address extremely fast after placing my order.
I didn't know i was ordering from another country, i thought the website was UK based but the model car i ordered was sent to me from France. Not a problem as such but i prefer to buy from inside the UK and had i known i was ordering from France i probably would have bought the model car elsewhere.
Saying that, the service was great and delivery was fast and the price was good so all in all i have no complaints and will buy from 1001hobbies.co.uk again for sure.
It arrived in the UK at my address extremely fast after placing my order.
I didn't know i was ordering from another country, i thought the website was UK based but the model car i ordered was sent to me from France. Not a problem as such but i prefer to buy from inside the UK and had i known i was ordering from France i probably would have bought the model car elsewhere.
Saying that, the service was great and delivery was fast and the price was good so all in all i have no complaints and will buy from 1001hobbies.co.uk again for sure.
V
Rating: 5 out of 5
Prompt service on a hard go find item.
A
Rating: 5 out of 5
Order placed ok articles well received only ik is the delay a little long otherwise perfect and confirms my expectations thank you very much to you.
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A
Rating: 5 out of 5
Fine, but I still haven't received my MEHARI order, which is several weeks old !!!!
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A
Rating: 5 out of 5
Choice, quality items and fast delivery...nothing to complain about!
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V
Rating: 5 out of 5
totally superb from on line order process, communication, delivery time and 3 wonderful puzzles 2@3000 1@1500 at very good prices. Will use again as first choice
A
Rating: 5 out of 5
Very good, fast shipping
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A
Rating: 5 out of 5
WELL
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V
Rating: 5 out of 5
Selection is great. Delivery is quick. Even to Canada
G
Rating: 5 out of 5
good delivery and nice and fast home. am very satisfied :)
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A
Rating: 5 out of 5
Fast delivery and product as requested
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A
Rating: 5 out of 5
Full speed
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G
Rating: 5 out of 5
Very fast delivery.
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
The site is easy and helpful when deciding on a purchase.
A
Rating: 5 out of 5
Not knowing the site, I placed my first order. In addition to having a wide variety, the packaging is meticulous. I recommend it.
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A
Rating: 1 out of 5
Never ordered nor paid for this product but it was delivered to me anyway / no support available / in short a painter's website ...
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Response from 1001hobbies
Hello, Thank you for your comment and we apologize for the delay. We regret your disappointment and assure you that this type of feedback is very important to us.
Thank you for your time. Sincerely, 1001hobbies customer service.
Thank you for your time. Sincerely, 1001hobbies customer service.
C
Rating: 5 out of 5
serietà, molto assortimento. Sono soddisfatto
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V
Rating: 5 out of 5
The model kit arrived a day late but 1001 hobbies kept me informed of the delay. My dad is pleased with his present.
V
Rating: 5 out of 5
I discovered your company by accident, but I’m very pleased I did. My order was swiftly organised and dispatched, and arrived well packed and before it was due! Well done to your tram, and keep up the good work. I’m a very satisfied customer.
A
Rating: 5 out of 5
Very good follow-up. Serious seller.
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A
Rating: 5 out of 5
I would recommend this product to anyone 200%.
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A
Rating: 5 out of 5
Parcel dispatched fairly quickly, correct packaging, product conforms to description, no worries.
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A
Rating: 5 out of 5
Perfect in every way Thank you I will return to your site
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G
Rating: 5 out of 5
Good service.
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V
Rating: 5 out of 5
Prompt and efficient. Sent from France with a reliable courier, no problems (but beware customs for purchases valued over £135.00!)
Best price anywhere!
Best price anywhere!
A
Rating: 5 out of 5
fast, careful delivery, quality products. Very satisfied with my purchase
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