1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Run away from this store, error when buying an item, email within 12 hours to cancel the order and no response. The store sends the item (it happens) on the other hand procedure for product return initiated on their site (archaic by the way) and it's been 5 days that I'm waiting for someone to deign to answer me, the way customers are treated is not acceptable.
Translated reviews
Response from 1001hobbies
Hello, Mr Martin, thank you for your e-mail. We would like to inform you that we do not have any cancellation emails from you at our customer service address. We regret this. Our customer service will contact you as soon as possible.
Thank you for your understanding, Laure
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2021
Impeccable I highly recommend
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 29/04/2021
Terrible! Sent me the wrong kit, finally accepted that they had made a mistake, promised to send me a return label so I could return it, and two weeks later no sign of it! I am still, a month later, still without the kit that I PAID FOR! Awful! Do not shop here!
Response from 1001hobbies
Hello,
Thank you for your opinion. I inform you that our customer service will come back to you as soon as possible.
Sincerely,
Laure
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/05/2021
Good experience, fast and quality
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2021
Perfect delivery. Everything I ordered was present and very well packaged. Nickel chrome.
Translated reviews
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 19/05/2021
simple procedure , honest prices , fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2021
package contents....
Translated reviews
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 15/04/2021
Irreproachable in everything, the only thing is the high prices.
Translated reviews
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 07/05/2021
The figures sent are of very good quality.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/04/2021
One reference missing on 4 and if I hadn't been bitching about it I think I'd still be waiting. Didn't bother to contact me to apologize for the delay. Didn't even send a partial order. I had time to order 2 times in Japan and 2 times in Belgium and received the kits before. Very disappointing experience. Wouldn't do it again.
Translated reviews
Response from 1001hobbies
Hello Mr Thorigny, Thank you for your comment. We would like to remind you that on 20/05/21, we split your order in order not to delay the delivery of your order any longer. This new order is currently being prepared.
Sincerely, Laure
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
parcel received promptly thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2021
Easy search, wide choice, well delivered with Colissimo.
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/05/2021
puzzle arrived pretty quickly, considering it was international shipping
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2021
Fast and well packaged, no problems.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2021
good delivery time
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2021
Excellent service
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/05/2021
communication and zero deadlines were not met but I still received my bust and I'm happy.
Translated reviews
Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We offer you free shipping on your next order: please use the code portgratuit25. 1001hobbies customer service.
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 17/05/2021
Great da I was able to order a Yak 52, a nonetheless not very common model. Delivered quickly and a nice kit, having printed the parts in a good mold. Fitting is also good.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2021
Total satisfaction on all counts.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2021
Order shipped very quickly and received on time.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2021
No problems navigating the site, good communication.
Translated reviews
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 18/05/2021
Order delivered very quickly
Translated reviews
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 04/05/2021
Very satisfied, and order arrived quickly.
Translated reviews
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 18/05/2021
All ok
Translated reviews
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 26/04/2021
I am fully satisfied
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/05/2021
Excellent service.
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 22/03/2021
It took a little longer to send but the goods arrived very quickly. Everything was great. Thenke!!!
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/04/2021
too long 1 year of waiting since the origin of the order following errors on your part and confusion in your emails. Fortunately, everything turned out fine.
Translated reviews
Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
G
Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 05/05/2021
Product in order. Customer service poorly accessible. Answering machine not in Dutch. Time between ordering and receiving far too long. When you ask a question on the site you get no answer.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2021
The product is as described and of good quality This is my second order and I recommend this site, personally I would recommend other items.
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 06/05/2021
I am very happy with this company. The models are excellent and the service I received is hassle free and also excellent. Is am very happy dealing with them
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/05/2021
Fabulous service and I will definately use their services again. I just ordered a Flying Colors Detail Decal sheet for a Boeing 707 320B/C model aircraft in 1/144 scale. I did not think I could get such an item but amazingly 1001 do sell them. 1001 stock some real gems that you cant get anywhere else. Many thanks.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2021
Impeccable. A wide choice and quality products
Translated reviews
A
Acquirente Verificato
Rating: 1 out of 5
following a purchase from 17/05/2021
Order paid January 26, 2021. Evaded after a thousand trivial and false excuses after repeated threats from me to report the scam in place on 18/05/2012. You draw your own conclusions.
Translated reviews
Response from 1001hobbies
Hello, Thank you for your order. We regret this incident, twice we asked you for your Iban because the one you gave us is not the right one, we then asked you for an official document from the bank, but you did not want to transmit it.
We are sorry for your comment, but we cannot refund you today because French law requires us to refund you through the payment channel.
Sincerely, Laure
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 14/05/2021
prompt shipment as requested
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2021
No problem at all
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2021
I had delivery problems and they solved the problem very quickly and very efficiently. The material received was impeccable.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2021
Very fair price compared to other sites, impeccable packaging and very fast delivery... Very good.
Translated reviews
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 15/05/2021
Super quality and fast delivery
Translated reviews
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 14/05/2021
This site is great
Translated reviews
We use cookies for audience measurement and improving user experience.
English 