1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
I'm always happy with my orders and the advice I get when I ask for information. Very recently I was blown away by the responsiveness of customer service for a refund request for a duplicate order. Hats off to them. Don't change a thing. Sincerely
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/03/2021
Tres bien, merci beaucoup
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 10/03/2021
Tracking
number: 556565112
Order number:
26-06683-86213
I received my
item but there is no instruction in the package please send me one instruction
ASAP..
Thanks
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 15/03/2021
It is not real at all and I find the price excessive for the piece it is.
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Response from 1001hobbies
We apologize Hello, We thank you for your email and we are sorry for your disappointment. Please believe that it is very unpleasant for us.
We invite you to contact customer service or return the product to us for refund.
Thank you for your understanding, Sincerely, Le service client 1001hobbies.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2021
Very friendly and professional welcome on the phone. Site ok.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2021
Second order , no problem to report .
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2021
Items received very quickly, which is rare...
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/03/2021
Good site, fast international shipping.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/03/2021
Very good service and so quickly delivered. Will use you again
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2021
Very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2021
Fast and accurate delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/03/2021
Great service fast delivery many thanks
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 19/03/2021
My order d.d.19-03, is neatly d.d.30-03 delivered to the address given. Yes the waiting times are a bit long but that is also indicated. The few negative reviews on google regarding this company are not true. Am very satisfied, chapeau.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/03/2021
Everything went perfectly. Easy ordering process and reasonable shipping time. Very satisfied with the purchase
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 19/03/2021
Fine.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2021
very con
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2021
Fast delivery. RAS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2021
very good choice quality price very fast delivery
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/03/2021
arrived at the indicated time without incident
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2021
Everything was in accordance with my wishes
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2021
very fast delivery 2 days ahead of schedule
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2021
Well-packaged parcel and prompt dispatch.
The paints are fine (except for one pot which is almost dry, but that can happen. Impossible to check before sending. Nothing dramatic). I already have other model projects in mind and will order from you. See you soon.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 23/03/2021
Great communication and fast delivery
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 10/01/2021
One star, unfortunately less is not there. Eternal delivery time (more than two months), not all the merchandise arrived as it was out of stock (even though it was available in the shop), you cannot get a refund for missing items but only a voucher of equal value that I will never use given the very high shipping costs (not covered by the voucher).
So basically I waited two months, didn't receive all the items I ordered and lost money on them as well. Non-existent customer service. lousy! Avoid if possible.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/02/2021
Tres bien service aux Etats Unis!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2021
Compliant
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/03/2021
Very good experience, good products, impeccable service, I recommend them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
Huge selection, super fast shipping. The only small hitch is the price, a little more expensive than the competition, but when you're looking for a model that's hard to find, you're willing to pay a few extra euros!
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Verified Buyer
Rating: 1 out of 5
following a purchase from 26/02/2021
This was a complete rip-off for the price. A very very sub standard model kit from Heller that 1001 hobbies should not be selling. Missing parts, inaccurate instructions and impossible to finish satisfactorily. I am a level 5 model maker so no fool. Very very disappointed with 1001. Of
Response from 1001hobbies
Hello,
Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you.
see you soon
https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2021
very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Very good site with lots of choice. Fast delivery and careful packaging.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/03/2021
All correct shipping very fast great I recommend it 100X1000.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/12/2020
processing took too long, I placed an order on the site for items declared to be in stock, and in the end half my order was out of stock. 3 months later they warned me that one of the items was unavailable for an indefinite period and issued me a credit note. when I received the parcel, two items were missing and there was no order summary sheet inside. It was only later that I realized they were missing, and with the waiting time I thought I'd ordered the 2 missing items elsewhere.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2021
Package received on time, the site is pleasant, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
serious and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2021
A rich offer and fast delivery. I recommend it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
Perfect! Received a little late but excellent products!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2021
very good service very good R.A.S.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2021
Great plane, gift for my little brother
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2021
Perfect
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