Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 334 published reviews
5 25,4k 63% 4 6 446 16% 3 2 772 7% 2 1 728 4% 1 3 995 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2 and 5 stars

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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Quality equipment, as described on the website. Delivery arrived the same day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Good product quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Fast and quality at the rd
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Package met my expectations Happy as a kid at Christmas (61 years old when I was a kid)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Everything was as ordered - parcel intact
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Products correspond to my expectations.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/12/2020
My order was fulfilled incorrectly...I... My order was fulfilled incorrectly...I recieved an item I did not order, and I didn't recieve the items I ordered at all...
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Response from 1001hobbies
Sir, Thank you for your email. We inform you that the customer service will get back to you as soon as possible. Thank you for your patience, 1001hobbies customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
?t was my first deal with... ?t was my first deal with 1001modelkits. I was satisfied. I have no complaints. Everything is done on time
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Response from 1001hobbies
Dear Mr Najarov Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 03/12/2020
Fast delivery as expected the product is as on the advertisement! I am happy
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 03/12/2020
good evening and thank you x your availability the item I requested was the right one Sincerely Angelo CRUSCO
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Verified Buyer
Rating: 2 out of 5
following a purchase from 03/12/2020
Order processing time too long, delivery time too long considering cost of postage.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/12/2020
Very pleased with the product and a very speedy delivery as well.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/12/2020
Great Online Company! Very easy process and definitely my choice for future needs!
Response from 1001hobbies
Hello Randy Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 03/12/2020
My order was fulfilled incorrectly...I… My order was fulfilled incorrectly...I recieved an item I did not order, and I didn't recieve the items I ordered at all...
Response from 1001hobbies
Sir, Thank you for your email. We inform you that the customer service will get back to you as soon as possible. Thank you for your patience, 1001hobbies customer service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/12/2020
?t was my first deal with… ?t was my first deal with 1001modelkits. I was satisfied. I have no complaints. Everything is done on time
Response from 1001hobbies
Dear Mr Najarov Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 03/12/2020
My order was fulfilled incorrectly...I recieved an item I did not order and I didn't recieve the items I ordered at all...
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/12/2020
Very easy process and definitely my choice for future needs!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/12/2020
?t was my first deal with 1001modelkits. I was satisfied. I have no complaints. Everything is done on time
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 03/12/2020
all right
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/12/2020
For my first purchase on the site I had ordered a metal model, but I received a poorly made plastic one, with torn packaging and a scratched transparent presentation case that was impossible to put in a window. I haven't heard from them since, despite an e-mail exchange. I don't recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Great Online Company! Very easy process and definitely my choice for future needs!
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Response from 1001hobbies
Hello Randy Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Very satisfied with the product. Delivery time a little long. Fortunately I had planned ahead otherwise nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
perfect ......
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Fast and without surprises large selection
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Very happy with my purchase from you I recommend yours if
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Order received today, very well packaged, everything in the box and on time. I wasn't able to try out the boat as I didn't have the necessary batteries. So far I'm very satisfied and the boat meets my expectations both technically and aesthetically. sa
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/12/2020
It won't appear on the site anyway... Only positive reviews. Site to be avoided ABSOLUTELY
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/12/2020
model delivered with missing parts
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2020
Orders always received on time. Conforms to the descriptions and a choice in the articles enough provided. thank you has you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2020
even for a small order the delivery was very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2020
Lots and lots of choice! Reasonable prices and fast shipping: all good.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/12/2020
I ordered the 711 and it was supposed to be delivered on the 23rd ...nothing on the 24th ...message informing me that I had refused the parcel ?? on the 30th the parcel was available again ...but nothing at the relay point. today the parcel is apparently available again ...third trip to the relay point (time taken out of my working hours) still nothing ... more to come next week .
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2020
Fast delivery, especially in these complicated times. Order respected and well packaged. The dice lived up to my expectations.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 02/12/2020
Fast shipping and accurate packaging. Delivery time clearly stated on each product page. All perfect!!! Absolutely recommended.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/12/2020
Fast delivery.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/12/2020
Very good service. Very good service.
Response from 1001hobbies
Dear Mr Edwardsen Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 02/12/2020
Very good service.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/12/2020
Products arrive in a reasonable time. Only issue is the response time on return products.
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 02/12/2020
It went exactly as indicated on the website top
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/12/2020
The quality of the model. Delivery ahead of schedule.
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