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A
Rating: 5 out of 5
(Gift for my grandson The parcel arrived in very good condition Careful packaging and protection.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 334 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very good service. Very good service.
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Response from 1001hobbies
Dear Mr Edwardsen Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 5 out of 5
The quality of the article is excellent :) I am thrilled, I can only recommend it.
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V
Rating: 5 out of 5
I have already ordered several times from your company. So far I have always been satisfied with the prompt delivery. Unfortunately there were enormous delays with the last order because of the advance payment. Despite payment by credit card, the payment was not recognized! After some back and forth my payment was recognized and my order was delivered (YAK 3 in 1:32)
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V
Rating: 1 out of 5
Wrong product delivered. After a long correspondence with sending pictures and barcode of the wrongly delivered item and return to France on own account again the same wrong item delivered. Very bad.
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A
Rating: 5 out of 5
First order for me. Very good communication on the progress of the shipment preparation and follow-up. My son wanted toy soldiers: I'm satisfied with the quality of the models purchased, but I have no criteria for comparison: I know nothing about this world, which I'm delighted to discover. I order
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A
Rating: 5 out of 5
Very pleased with my experience at 1001 maquettes. Fast delivery
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A
Rating: 5 out of 5
Perfect. Fast delivery and games you can't find everywhere. Thanks
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A
Rating: 5 out of 5
Rare item in stock fast delivery
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A
Rating: 5 out of 5
excellent contact and very well packaged to avoid breakage - thank you beauc
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A
Rating: 5 out of 5
Products meet my expectations. Fast delivery. I reorder this site
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A
Rating: 5 out of 5
Clear choice, good match between product presentation and item received. A little more product at 143. Overall high performance Merc
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A
Rating: 5 out of 5
Nothing to redir
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A
Rating: 5 out of 5
Impeccable packaging thanks to the whole team
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A
Rating: 5 out of 5
Large selection of products Very good service Reliable and satisfactory Fast delivery Top of the range
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A
Rating: 5 out of 5
Fast and careful shipping, no worries. I recommend
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
As described
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A
Rating: 5 out of 5
Fast, hassle-free delivery!
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A
Rating: 5 out of 5
Mission accomplished!
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A
Rating: 5 out of 5
Very happy and fast
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A
Rating: 5 out of 5
A slight lack of information on delivery times otherwise everything is ok careful packaging no unpleasant surprises excellent site recommend to my friends
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A
Rating: 5 out of 5
Very good site and good follow-up of requests
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A
Rating: 5 out of 5
Quick execution of my order and tracking conditions
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A
Rating: 5 out of 5
Fast and comfortable.
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V
Rating: 5 out of 5
excellent service, prompt delivery
V
Rating: 2 out of 5
It’s a shame It’s a shame, a kit of this large size and substantial weight was shipped with no box only bubble wrap and of course arrived with a pretty banged up box!
Response from 1001hobbies
Sir BEGUERY, Thank you for your email. We apologize for the inconvenience. Our customer service will contact you immediately! and wish you a nice day. 1001hobbies customer service
V
Rating: 5 out of 5
Found just what I was looking for and… Found just what I was looking for and fairly good delivery time from across the Atlantic, despite Covid restrictions.
Response from 1001hobbies
Dear Mr KING Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 2 out of 5
Found just what I was looking for and fairly good delivery time from across the Atlantic despite Covid restrictions.
A
Rating: 2 out of 5
It's a shame It's a shame, a kit of this large size and substantial weight was shipped with no box only bubble wrap and of course arrived with a pretty banged up box!
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Response from 1001hobbies
Sir BEGUERY, Thank you for your email. We apologize for the inconvenience. Our customer service will contact you immediately! and wish you a nice day. 1001hobbies customer service
A
Rating: 5 out of 5
Found just what I was looking for and... Found just what I was looking for and fairly good delivery time from across the Atlantic, despite Covid restrictions.
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Response from 1001hobbies
Dear Mr KING Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
G
Rating: 1 out of 5
Received nothing twice while I have paid
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G
Rating: 1 out of 5
Very long shipping time that was not specified in advance
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C
Rating: 5 out of 5
Safe delivery at a good price
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C
Rating: 1 out of 5
I have not received my order. I was informed that it was shipped on November 19. Nine days later I complained and was told that I would receive it shortly. On November 30 I inquired at Correos and was told that the package had not been delivered by the sender. I complained again to 1001 and this time they told me that they will collect information which is what they should have answered in my first complaint.
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C
Rating: 5 out of 5
Fast shipping and very well prepared
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C
Rating: 1 out of 5
On 15-11-2020 I placed an order and as of today (01-12-2020) it has not arrived. It does not look like it is going to arrive soon because it is supposed to be registered in the post office since 26-11-2020 and it is still only in the first step of shipment (and there are 4
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V
Rating: 5 out of 5
Thank you! Quick order processing, good prices, everything as expected! Thank you!!!
Response from 1001hobbies
Dear Mr Tarnawski Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 2 out of 5
Quick order processing good prices everything as expected! Thank you!!!
G
Rating: 5 out of 5
Great offer which is very good however very very slow delivery ordered on Nov 13 today Nov 30 only delivered
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