1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Claims amazing customer service Claims amazing customer service, call the number and I can't get a person, or leave a number, so I have to leave an email, however, my issue is time-sensitive, and I need to be able to call. There is no indication your order goes through when placing an order. When you go to enter credit card information you are redirected to a sketchy site, and they keep rejecting my Visa.
Response from 1001hobbies
Mrs. KNUTSON, Thank you for your feedback. We regret that the payment of your visa does not go through. Unfortunately, we cannot give you more information. Indeed, these banking data are strictly personal and belong to your bank. We advise you to call your bank to try to understand what is going on! cordially, Laure
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
Very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
Hello. Yes, the parcel has arrived. Perfect packaging and fast delivery. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
Deadline met :) Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
Perfect as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
I'm more than happy with the fast delivery and the top quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
nothing to say. Impeccable..... all is well deadlines. Guaranteed delivery ... TOP from TOP!!!! Don't forget johan =Very good advice... But after more than 1000 euros of orders I expect a small discount or at least a fidelity card.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
Pack carefully to avoid shocks and deliver within a short time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
Very fastI recommend
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/11/2020
I still haven't received anything, even though I was supposed to be delivered in
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/11/2020
Claims amazing customer service Claims amazing customer service, call the number and I can't get a person, or leave a number, so I have to leave an email, however, my issue is time-sensitive, and I need to be able to call. There is no indication your order goes through when placing an order. When you go to enter credit card information you are redirected to a sketchy site, and they keep rejecting my Visa.
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Response from 1001hobbies
Mrs. KNUTSON, Thank you for your feedback. We regret that the payment of your visa does not go through. Unfortunately, we cannot give you more information. Indeed, these banking data are strictly personal and belong to your bank. We advise you to call your bank to try to understand what is going on! cordially, Laure
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2020
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2020
Excellent service! Thank you so much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2020
No complaints Delivery time respected. Order complete. M
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2020
Package conforms to order
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Verified Buyer
Rating: 1 out of 5
following a purchase from 05/11/2020
Do NOT deal with this cowboy outfit 1001modelkits my mk1 classixx transit van arrived in broken bits at a cost of �206 sterling they should be closed down A WARNING ?? TO ALL OF YOU WHO READ YHIS DO NOT DEAL WITH THESE COWBOYS THEY TAKE YOUR MONEY BUT DELIVER SCRAP LEAVE WELL ALONE
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/11/2020
This site is from France. They are lowlife theiving criminals who take your money and then don't deliver the product. First the order was ""supposedly"" shipped to another address in another state. Second they reshipped only part of my order to me. THIRD AND THIS IS IMPORTANT IT TOOK 3 MONTHS TO GET A REFUND OF MY MONEY. I HAD TO HOUND THEM TO GET IT. THEY HOPE TO WEAR YOU OUT. SCUMBAGS
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Verified Buyer
Rating: 1 out of 5
following a purchase from 05/11/2020
DON'T BUY FROM THEM!! This site is from France. They are lowlife theiving criminals who take your money and then don't deliver the product. First, the order was ""supposedly"" shipped to another address in another state. Second, they reshipped only part of my order to me. THIRD, AND THIS IS IMPORTANT, IT TOOK 3 MONTHS TO GET A REFUND OF MY MONEY. I HAD TO HOUND THEM TO GET IT. THEY HOPE TO WEAR YOU OUT. SCUMBAGS
Response from 1001hobbies
Mr. Parins, Thank you for your email. We inform you that the refund was made on November 2, 2020. Moreover, we make no secret of the fact that our company is based in France. We thank you for your understanding, cordially, 1001hobbies customer service.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 05/11/2020
Do NOT deal with this cowboy outfit… Do NOT deal with this cowboy outfit 1001modelkits my mk1 classixx transit van arrived in broken bits at a cost of £206 sterling they should be closed down A WARNING ?? TO ALL OF YOU WHO READ YHIS DO NOT DEAL WITH THESE COWBOYS THEY TAKE YOUR MONEY BUT DELIVER SCRAP LEAVE WELL ALONE
Response from 1001hobbies
Mr. Bowland, Thank you for your feedback. We are still waiting for your return, you will understand that we cannot refund a product we don't have! Thank you for your patience, cordially, Customer care 1001hobbies.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 05/11/2020
Two weeks waiting for a delivery, which still hasn't arrived! Not impressive
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/11/2020
DON'T BUY FROM THEM!! This site is from France. They are lowlife theiving criminals who take your money and then don't deliver the product. First, the order was ""supposedly"" shipped to another address in another state. Second, they reshipped only part of my order to me. THIRD, AND THIS IS IMPORTANT, IT TOOK 3 MONTHS TO GET A REFUND OF MY MONEY. I HAD TO HOUND THEM TO GET IT. THEY HOPE TO WEAR YOU OUT. SCUMBAGS
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Response from 1001hobbies
Mr. Parins, Thank you for your email. We inform you that the refund was made on November 2, 2020. Moreover, we make no secret of the fact that our company is based in France. We thank you for your understanding, cordially, 1001hobbies customer service.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/11/2020
Do NOT deal with this cowboy outfit... Do NOT deal with this cowboy outfit 1001modelkits my mk1 classixx transit van arrived in broken bits at a cost of £206 sterling they should be closed down A WARNING ?? TO ALL OF YOU WHO READ YHIS DO NOT DEAL WITH THESE COWBOYS THEY TAKE YOUR MONEY BUT DELIVER SCRAP LEAVE WELL ALONE
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Response from 1001hobbies
Mr. Bowland, Thank you for your feedback. We are still waiting for your return, you will understand that we cannot refund a product we don't have! Thank you for your patience, cordially, Customer care 1001hobbies.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2020
Very fast service Very fast service, highly recomended.
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Response from 1001hobbies
Dear Mr GIL, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 04/11/2020
everything is great!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 04/11/2020
All good fast safe. Thank you
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/11/2020
I was not pleased with the information about shipping. I received one email that stated delivery would be 27 Oct the package was delivered 2 Nov. The tracking number was not traceable and 4 emails to you went unanswered. I feel lucky I got my product. Mark Shupe
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/11/2020
You had a kit I�ve been trying to find for a long time. I was hesitant at first ordering from overseas but the process was simple and fast. The payment options were nice and the kit arrived much faster than I ever imagined. The packaging was nice and sturdy and the kit arrived in great condition. I�ll definitely keep you in mind when I�m on the hunt for another hard to find kit.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/11/2020
Very good communication weekly via email notification. Product fits perfectly! Will call on again for future purchases.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/11/2020
Simple and fast for an overseas purchase You had a kit I’ve been trying to find for a long time. I was hesitant at first ordering from overseas, but the process was simple and fast. The payment options were nice and the kit arrived much faster than I ever imagined. The packaging was nice and sturdy and the kit arrived in great condition. I’ll definitely keep you in mind when I’m on the hunt for another hard to find kit.
Response from 1001hobbies
Dear Mr Smith, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/11/2020
Great supplier! Very good communication weekly via email notification. Product fits perfectly! Will call on again for future purchases.
Response from 1001hobbies
Dear Mr VILLAR, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/11/2020
Very fast service Very fast service, highly recomended.
Response from 1001hobbies
Dear Mr GIL, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/11/2020
Brilliant service, delivered promptly with good communications. Merci beaucoup!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 04/11/2020
correctflawless and professional finishing of goods
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2020
perfect really
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2020
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2020
I ordered two boxes of figurines both very well packed and protected the delivery time was r
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2020
Simple and fast for an overseas purchase You had a kit I've been trying to find for a long time. I was hesitant at first ordering from overseas, but the process was simple and fast. The payment options were nice and the kit arrived much faster than I ever imagined. The packaging was nice and sturdy and the kit arrived in great condition. I'll definitely keep you in mind when I'm on the hunt for another hard to find kit.
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Response from 1001hobbies
Dear Mr Smith, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2020
Great supplier! Very good communication weekly via email notification. Product fits perfectly! Will call on again for future purchases.
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Response from 1001hobbies
Dear Mr VILLAR, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 03/11/2020
great store it took a bit long (shipping the package) but they had nicely indicated in advance that it would take longer because of covid-19 and after 5 days I had my kit
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 03/11/2020
Great service Reasonably fast delivery and also the expected product
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