1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Late delivery / no communication Placed my order about a month ago. Immediately received a mail saying order came through and they're working on it. Few days later another mail telling me package is being handled, should be on it's way soon. Since then not a single word of communication, no updates, nothing. Already two weeks late, all I got was a mail giving me a €5,- discount on the next order. How about finishing my current order first? Then we'll see if your ""services"" are required again.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/04/2020
Te duur en te traag L.S., Helaas, ik ben nu al zeer teleurgesteld!!! Wat rond-surfend op het internet kwam ik dezelfde items tegen, maar dan heel veel goedkoper. Dat jullie prijs wat hoger ligt, dat kan gebeuren, maar meer dan 50% is absurd! Een vriendelijk, doch zeer dringend verzoek: Doe hier iets aan!!!!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/04/2020
Delivery announced on 2104. Parcel still not received on 2804 with no prospect given. Circumstances do not explain everything. By comparison, other purchases made elsewhere at the same time were delivered in very good time by other delivery operators. This 1st experience was not a success... Perhaps it's time to question the contract with the
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/04/2020
Big scam I ordered figurines on the site twice as expensive as on another thinking that these were painted as shown in all the photos but on arrival I find myself with unpainted figurines paid full price and totally unusable. Please note that nowhere does it state that these figurines must be painted by you. In short, the feeling of being ripped off goes hand in hand with my disappointment. I will avoid all orders on
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/04/2020
Hello, confined people. O_An inconvenience for the customer is the change ..O_and by the way: my delivery address is rue de Vergnies in Ixelles and not chaussée de Bruxelles in Forest-(Belgium)..O_My mailbox is Hot and not Gl..O_The tracking""my account"" does not work ..O_Your ""Contact"" (in English..???).)something incredible does not recognize my mailbox Out(Hot) ..Until recently the packages arrived via Colisimo(more recently Mondial-Relay)and my invoices did not reach 150.eur ..O_For the last invoice it is all the more frustrating that you do not have half of my dem""not available currently""!!!.. I hope an answer from you.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/04/2020
No news of my delivery. I know the situation is complicated but a little news reassures you that your order has been taken into account. Best regards
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/04/2020
Order placed on 1304 and no news since. My order is still being processed. The conditions are difficult but to have news would be more reassuring...
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/04/2020
Ordered something April 7. Tracking shows it was sent April 8 and that�s it. Still haven�t received it.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/04/2020
Do not order on this site order pass on 3 item in stock 0404 ... today I receive an email from them telling me that there is out of stock on 2 of the 3 products after more than 22 days ..... 2604! Is this for real? Then they give me a credit note for the price of the two items but I don't want a credit note! I want a refund and never to think of this m
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Verified Buyer
Rating: 1 out of 5
following a purchase from 27/04/2020
Ordered something April 7 Ordered something April 7. Tracking shows it was sent April 8 and that’s it. Still haven’t received it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
Very good experience I recommend this seller
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/04/2020
Ordered something April 7 Ordered something April 7. Tracking shows it was sent April 8 and that's it. Still haven't received it.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/04/2020
Order placed on 07 March 2020 and still not delivered to date and no news from the store. I call again and they tell me by email that it's going to leave. C
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/04/2020
Sorry but there is a lack of seriousness ... order placed on March 24 ... delivered on April 27 ... - Item in stock at time of order ... a week later no longer in stock ... - Replacement of 2x PROFESSIONAL POLYSTYRENE GLUE CONTACTA RV39604 + 1x SPECIAL LIQUID POLYSTYRENE GLUE CONTACTA RV39606 ... 18€97 ... by 3 tubes of bases at 1€89 ... It's not the same use and especially IT'S NOT THE SAME PRICE !!! - Replacing Revell paint with Humbrol ... it must be the same I suppose ... but at least ask first !!! So OK the confinement the difficulties and all and to""mockery of figure"" there I think ... - to stay in the politically correct - ...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
I still haven't received my order
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/04/2020
Good service during difficult times.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/04/2020
Excellent tracking notifications and fast delivery - considering these difficult times
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2020
Given the current situation due to health restrictions, I am very satisfied with my order and the speed of delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2020
perfect nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2020
Very good. Everything in order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2020
Very satisfied but not easy good occupation. Merc
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2020
ras compliant products
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/04/2020
Not received the right product and lack of communication even though it's containment and you're certainly working with a reduced workforce.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/04/2020
Shipping leaves something to be desired even if you pay 15 euro for fast shipping (2 to 3 days) the order still hasn't arrived and that makes 10
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/04/2020
Site outdated not functional messy I searched more than a quarter of an hour a model of a brand that I do not find elsewhere and we end up with toys of all kinds. I had seen ads for this site in some specialized magazines ben......................? First fo
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/04/2020
Ordered on 144 and not received on 25
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/04/2020
Continuation of my previous very negative review... Site completely outdated...I'm told to finalize an order but the items aren't available and when the items are available the order can't be sent...it's been going on for over a month! And no one ever replies to the detailed e-mails I send, not even Ms Zahia Ahamedi with whom I had my first exchanges. Did she
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/04/2020
I placed an order on 30032020 payment was made on 31032020 here we are on 25042020 and still nothing received I have contacted them 3 times I was given a parcel number when I go to the Colissimo site I am told that the parcel is still at 1001 maquettes and when I go to the 1001 maquettes site I am told that the parcel has been shipped which apparently is false so I am starting to wonder if the people who run this company are really serious I really have doubts I will ask for a refund see
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2020
fast, accurate delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2020
Very good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2020
delivery went well everything is fine the site is a bit messy and lacks explanation but the stock is impressive
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/04/2020
Covid has a good back. Change the delivery dates on the site and at least answer the phone to reassure customers. If I did that with my customers....Bref I wouldn't order from 1001 hobb any more.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2020
Very nice book in the right time despite the sanitary situation.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/04/2020
Order made on 40420. No news until 2304 today on 2404 they replied that the products I ordered are no longer available. I asked for a refund. It's not serial
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
Very good batea
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
Pleasant site and competent service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
Super site bcp de choix
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/04/2020
Extremely disappointed !!!!!! Over 1 month and a half for delivery!!! Upon receipt of the package no paint matches the color needed for the project!!! Despite ordering the accessory kit, a salesman advised us over the phone! 30€ all the same !!!! When assembling the car, the decals were baked on (cracked when I put the car in the water to remove them) !!! Very poor finish! Over 2 hours of sanding and deburring! First and LAST order
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/04/2020
Taking advantage of my free time with my seven year old boy I recovered one of my "jewels", my collection of soldiers and figurines (more than 60 boxes) from when I was a child and teenager fond of models. Recently it was his birthday and I decided to give him a surprise. Within a week I have received the four boxes I requested in perfect condition. Since the confinement is getting longer, I will order again in the next few weeks.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 23/04/2020
Model arrived in normal time considering the situation and conforms to the description on the site
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